Apple
Apple Customer Care
Address: 19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore 560001, India.
Email ID: support@icareservice.co.in
Phone No: 08046999888
Website : https://www.apple.com/in/
Latest Judgments
Total 844 Consumer Court Cases Against Apple.
Avtar Singh V/S APPLE India Pvt.Ltd.
Court Name: StateCommission
Appelant Advocate Devinder Kumar Adv.
Respondant Advocate
This revision petition has been filed by the revision petitioner/Opposite Party No.3, against order dated 21.03.2017passed by District Consumer Disputes Redressal Forum-I, UT, Chandigarh (in short “the Forum” only), vide which, the aforesaid revision petitioner was or...
Case Number: 7
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Date of Filing: 03-05-2017
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Date of Upload: 05-05-2017
Apple India Pvt. Ltd., V/S Narinder Dogra
Court Name: DF-II
Appelant Advocate Varun Sharma Adv.
Respondant Advocate Devinder Kumar,Adv Rohit Kumar,Adv
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-II, U.T. CHANDIGARH======Consumer Complaint No:571 of 2016Date of Institution:09.08.2016Date of Decision:02.05.2017Narinder Dogra s/o Sh.Puran Chand, resident of #2780, Sector 56, Chandigarh. …..ComplainantVersus1] Apple India Pv...
Case Number: 571
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Date of Filing: 09-08-2016
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Date of Upload: 23-05-2017
Apple India Pvt. Ltd. V/S Salim Khan
Court Name: Rewari
Appelant Advocate Sh. Hukam Chand Yadav
Respondant Advocate
Case Number: 457
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Date of Filing: 26-10-2016
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Date of Upload: 25-05-2017
Apple Hospital & Research Institute Pvt.Ltd.Through Sanchalak V/S Pravin Ramchandra Parit
Apple Apple Hospital Institute
Court Name: Kolhapur
Appelant Advocate Sandip Jadhav
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, KOLHAPURCentral Administrative Building, Second Floor, South Side, Kasaba Bawada Road, Kolhapur.Phone No. (0231) 2651327, Fax No. (0231) 2651327.Complaint Case No. CC/16/1051. Pravin Ramchandra ParitPadal,Tal.Panhala,Kolhapur..............
Case Number: 16
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Date of Filing: 05-04-2016
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Date of Upload: 19-05-2017
The Chairman, CEO, M/s. Apple India Pvt. Ltd. V/S LINQUEST TELECOM LTD.
Court Name: Kolkata-III(South)
Appelant Advocate
Respondant Advocate
CONSUMER DISPUTE REDRESSAL FORUMKOLKATA UNIT-III(South),West Bengal18, Judges Court Road, Kolkata 700027Complaint Case No. CC/401/20161. LINQUEST TELECOM LTD.46/3/1, Gariahat Road, Ballygunge New Market(AC), 5th Floor, Kol-29, P.S.- Gariahat, Rep. by, Mr. Madan Gopal Jaiswal, S/o...
Case Number: 401
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Date of Filing: 26-08-2016
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Date of Upload: 18-04-2017
Case Number: 111
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Date of Filing: 04-02-2017
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Date of Upload: 12-04-2017
Apple India Pvt.Ltd V/S Ashish Jain
Court Name: Ludhiana
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER DISPUTESREDRESSAL FORUM, LUDHIANA. Consumer Complaint No. 179 of 04.03.2016Date of Decision : 06.04.2017Ashish Jain son of Sh.Keemti Lal Jain, resident of H.No.3776/1, Street No.14, New Madhopuri, Sunder Nagar, Ludhiana.….. Complainant Versus1.Apple India...
Case Number: 16
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Date of Filing: 04-03-2016
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Date of Upload: 28-04-2017
apple india pvt. ltd & others V/S smt. neelashi khanna
Court Name: Bhopal
Appelant Advocate
Respondant Advocate
Case Number: 16
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Date of Filing: 21-04-2016
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Date of Upload: 10-04-2017
Apple India Pvt. Ltd. V/S Kanwar Pahul Singh
Court Name: StateCommission
Appelant Advocate Kaavya Jariyal
Respondant Advocate
Case Number: 990
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Date of Filing: 27-12-2016
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Date of Upload: 21-04-2017
Apple Shoemart Pvt., Ltd., rep. by its Manager/Authorized Signatory V/S B.N.P. Babu
Court Name: Krishna at Machiliptnam
Appelant Advocate Sykam Bhaskara Rao
Respondant Advocate Apple Shoemart Pvt., Ltd., rep. by its Manager/Authorized Signatory
Case Number: 78
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Date of Filing: 26-10-2016
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Date of Upload: 08-03-2017
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Common FAQ
Question : Am I eligible to file case against Apple in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Apple ?
Answer : A complaint may be made against Apple under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Apple products in Consumer Court in 4 Steps
Step 1
Contact Apple Support:
Contact Apple's customer support through Apple website website, call Apple customer support on the above phone number, or visit nearest Apple Store.Explain your issue and wait if they can help resolve it.
Step 2
Send complaint via registered post or Email
If your issue is not resolved through initial contact, write a formal letter or email to the above mentioned address. Explain the problem, your attempts to resolve it, and your desired outcome.Mention all the details of your previous complaints, including dates, times, names of individuals involved (if applicable), and any other relevant information.
Step 3
Contact Consumer Court
If your complaint remains unresolved even after sending an Email or letter, you can contact consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Apple.NOTE : Remember to keep records of all communication and actions you take throughout this process. Having a well-documented record of the issue can be useful in the complaint process.