Apple

Apple Customer Care

Address: 19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore 560001, India.

Email ID: support@icareservice.co.in

Phone No: 08046999888

Website : https://www.apple.com/in/

Latest Judgments

Total 844 Consumer Court Cases Against Apple.

Maharashtra

Apple India Pvt,Ltd V/S कु.सुवर्णा सहदेव कांबळे

Apple   Apple  

Court Name: Pune

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, PUNE AT PUNENEW ADMINISTRATIVE BUILDING, 04TH FLOOR, B-WINGOPP. COUNCIL HALL, NEAR SADHU WASWANI CHOWK,PUNE - 411001Complaint Case No. CC/15/7141. कु.सुवर्णा सहदेव कांबळे 522 पंचशिल �...

Case Number: 15

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Date of Filing: 16-09-2015

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Date of Upload: 13-06-2017

Haryana

M/S Hari Om Apple 4 you V/S Jasvinder Singh

Apple   Apple  

Court Name: Fatehabad

Appelant Advocate H.S Sidhu

Respondant Advocate

Heading1Heading2Complaint Case No. CC/93/20161. Jasvinder SinghS/O Mohan Singh V. Dhani Lamba Teh. RatiaFatehabadHaryana...........Complainant(s)Versus1. M/S Hari Om Apple 4 you99 Devi Lal Market RatiaFatehabadHaryana............Opp.Party(s) BEFORE:HON'BLE MR. Raghbir Singh PRESI...

Case Number: 93

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Date of Filing: 17-03-2016

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Date of Upload: 19-06-2017

Haryana

Apple India Private Limited V/S Nitesh Jawa

Apple   Apple  

Court Name: Panipat

Appelant Advocate Sh. Sanjeet Kumar

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUMPANIPATExecution Application No. EA/17/41InComplaint Case No. CC/16/2821. Nitesh JawaSon of Sh. Har Kishan Lal Jawa R/o 572 L MODEL Town Panipat............Appellant(s)Versus1. Apple India Private Limited19th Floor, Concorde Tower C, UB C...

Case Number: 17

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Date of Filing: 19-05-2017

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Date of Upload: 08-09-2017

Chandigarh

Apple India Private Limited V/S Paramjeet Singh

Apple   Apple  

Court Name: StateCommission

Appelant Advocate Himanshu Puri, Adv.

Respondant Advocate

Dated: 2/6/2017ORDER Called 4th time at the end of the entire list. It is 1.30 P.M. None came present on behalf of the appellant to assist this Commission. Hence, the appeal stands dismissed for want of non-prosecution. Certified copy of this order be sent to the appellant(s), f...

Case Number: 150

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Date of Filing: 31-05-2017

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Date of Upload: 07-06-2017

Chhattisgarh

Japneet Kour & Anr. V/S Apple India Pvt.Ltd.

Apple  

Court Name: StateCommission

Appelant Advocate Shri Tejpal Singh

Respondant Advocate R-1 Shri Amit Bhatt/R-2 Shri Prabhat Gupta

Case Number: 17

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Date of Filing: 07-03-2017

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Date of Upload: 03-06-2017

Chandigarh

M/s Apple Inc, V/S Bhaskar Saklani

Apple   Apple  

Court Name: DF-I

Appelant Advocate J.S Thakur

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-I, U.T. CHANDIGARH============Consumer Complaint No:CC/794/2016Date of Institution:12/09/2016Date of Decision:26/05/2017Bhaskar Saklani son of Late Sh. Pati Ram Saklani, C/o House No. 460, Sector 2, M.D.C., Panchkula (Haryana) – 13...

Case Number: 794

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Date of Filing: 12-09-2016

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Date of Upload: 13-06-2017

Madhya Pradesh

APPLE INDIA PVT.LTD. AND OTHERS V/S VIPIN GAJRANI S/O PUSHPRAJ GAJRANI AGE 27YRS

Apple   Apple  

Court Name: Satna

Appelant Advocate NEERAJ KUMAR SINGH BAIS

Respondant Advocate NA

Case Number: 308

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Date of Filing: 25-11-2016

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Date of Upload: 29-05-2017

Tamil Nadu

Managing Director Apple Distribution and another V/S A.Joseph amalraj

Apple   Apple  

Court Name: Madurai

Appelant Advocate Arujunai

Respondant Advocate

Case Number: 55

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Date of Filing: 08-04-2015

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Date of Upload: 07-06-2017

Punjab

Ravinder Singh V/S Apple India Pvt. Ltd.

Apple   Apple  

Court Name: StateCommission

Appelant Advocate Devinder Kumar

Respondant Advocate

Case Number: 904

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Date of Filing: 02-12-2016

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Date of Upload: 20-06-2017

Chandigarh

Apple India Pvt. Ltd. V/S Paramjeet Singh

Apple   Apple  

Court Name: DF-I

Appelant Advocate Shiv Charan Bhola

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-I, U.T. CHANDIGARH============Consumer Complaint No:CC/780/2015Date of Institution:23/11/2015Date of Decision:09/05/2017Paramjeet Singh S/o Balbir Singh, R/o H.No. 346, Gillico Heights, Gillco Valley, Kharar District S.A.S. Nagar (Mohali...

Case Number: 780

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Date of Filing: 23-11-2015

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Date of Upload: 15-05-2017

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Common FAQ

Question : Am I eligible to file case against Apple in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Apple ?

Answer : A complaint may be made against Apple under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.

Procedure to File Complaint againt Apple products in Consumer Court in 4 Steps


Step 1

Contact Apple Support:

Contact Apple's customer support through Apple website website, call Apple customer support on the above phone number, or visit nearest Apple Store.
Explain your issue and wait if they can help resolve it.


Step 2

Send complaint via registered post or Email

If your issue is not resolved through initial contact, write a formal letter or email to the above mentioned address. Explain the problem, your attempts to resolve it, and your desired outcome.
Mention all the details of your previous complaints, including dates, times, names of individuals involved (if applicable), and any other relevant information.

Step 3

Contact Consumer Court

If your complaint remains unresolved even after sending an Email or letter, you can contact consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Apple.

NOTE : Remember to keep records of all communication and actions you take throughout this process. Having a well-documented record of the issue can be useful in the complaint process.