Apple

Apple Customer Care

Address: 19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore 560001, India.

Email ID: support@icareservice.co.in

Phone No: 08046999888

Website : https://www.apple.com/in/

Latest Judgments

Total 844 Consumer Court Cases Against Apple.

Kerala

APPLE TREE CHITS INDIA PVT LTD,KOZHIKODE BRANCH V/S SUDHEESH.K.C

Apple  

Court Name: Kozhikode

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUMKARANTHUR PO,KOZHIKODEComplaint Case No. CC/94/20141. SUDHEESH.K.CSREEKALA HOUSE,CHEVAYUR P.O,KOZHIKODE-673017...........Complainant(s)Versus1. APPLE TREE CHITS INDIA PVT LTD,KOZHIKODE BRANCH SAAS TOWER,MEENCHANDA BYPASS JUNCTION,MEENCHANDA,KOZHIK...

Case Number: 94

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Date of Filing: 24-02-2014

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Date of Upload: 16-09-2017

Kerala

APPLE TREE CHITS INDIA PVT LTD,KOZHIKODE BRANCH V/S BOBY.A.V

Apple  

Court Name: Kozhikode

Appelant Advocate

Respondant Advocate

...

Case Number: 95

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Date of Filing: 24-02-2014

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Date of Upload: 16-09-2017

Kerala

APPLE TREE CHITS INDIA PVT LTD,KOZHIKODE BRANCH V/S ABDUL LATHEEF

Apple  

Court Name: Kozhikode

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUMKARANTHUR PO,KOZHIKODEComplaint Case No. CC/96/20141. ABDUL LATHEEFASHIQUE APARTMENT, BEACH ROAD,NEAR 5TH RAILWAY GATE, KOZHIKODE...........Complainant(s)Versus1. APPLE TREE CHITS INDIA PVT LTD,KOZHIKODE BRANCH SAAS TOWER,MEENCHANDA BYPASS JUNCTIO...

Case Number: 96

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Date of Filing: 24-02-2014

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Date of Upload: 16-09-2017

West Bengal

Apple Sales International and 4 others V/S Graphite India Limited

Apple  

Court Name: Kolkata-I(North)

Appelant Advocate

Respondant Advocate

Consumer Disputes Redressal Forum, Kolkata - I (North)8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.Web-site - confonet.nic.inComplaint Case No. CC/12/1791. Graphite India Limited31, Chowringee Road, Kolkata-700016.KolkataWB...........Complainant(s)Versus1. Apple Sales Int...

Case Number: 12

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Date of Filing: 04-05-2012

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Date of Upload: 23-08-2017

Uttar Pradesh

M/S Apple Real Inframart Pvt Ltd V/S Mohd. Yunus

Apple   Apple  

Court Name: StateCommission

Appelant Advocate Veer Raghav Chaubey

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/1452/2017(Arisen out of Order Dated 11/07/2017 in Case No. C/636/2015 of District Lucknow-II)1. Mohd. YunusAmbedkar Nagar...........Appellant(s)Ve...

Case Number: 1452

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Date of Filing: 16-08-2017

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Date of Upload: 19-09-2017

Delhi

APPLE INDIA PVT. LTD. & ANR. V/S ALAM KHURSHID

Apple   Apple  

Court Name: StateCommission

Appelant Advocate SELF

Respondant Advocate

IN THE STATE COMMISSION: DELHI(Constituted under section 9 of the Consumer Protection Act, 1986)Date of Decision: 11.08.2017First Appeal No- 167/2017(Arising out of the order dated 18.10.2016 passed by the Consumer Disputes Redressal Forum, East, Delhi in Complaint Case No. 905/1...

Case Number: 167

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Date of Filing: 27-03-2017

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Date of Upload: 31-08-2017

Punjab

Apple Bite Communications V/S Sahil Garg

Apple  

Court Name: Sangrur

Appelant Advocate Sh.S.S.Ratol

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, SANGRUR. Complaint No. 135 Instituted on: 03.04.2017 Decided on: 12.07.2017Sahil Garg son of Jugal Kishore Garg, R/O Thalesh Bagh Colony, Street No.1, Sangrur. …Complainant Versus1. Apple bite Communications, through its Manager ...

Case Number: 135

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Date of Filing: 03-04-2017

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Date of Upload: 28-07-2017

Punjab

Tarun Kumar V/S Apple India Pvt. Ltd.

Apple   Apple  

Court Name: StateCommission

Appelant Advocate Devinder Kumar

Respondant Advocate

Case Number: 954

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Date of Filing: 16-12-2016

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Date of Upload: 09-08-2017

Punjab

Apple India Pvt.Ltd V/S Gurpreet Singh

Apple  

Court Name: Ludhiana

Appelant Advocate Sunil Goel Adv.

Respondant Advocate

DISTRICT CONSUMER DISPUTESREDRESSAL FORUM, LUDHIANA. Consumer Complaint No. 380 of 12.06.2015Date of Decision : 07.07.2017Gurpreet Singh son of Surinder Singh, resident of House No.346, Canal Colony, Village Norang Ke Sayal, Tehsil and District Ferozepur.….. Complainant Ve...

Case Number: 15

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Date of Filing: 12-06-2015

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Date of Upload: 09-08-2017

Madhya Pradesh

RAMMURTI MISHRA V/S APPLE INDIA PVT. LTD.

Apple   Apple  

Court Name: StateCommission

Appelant Advocate SH.PARAG KALE

Respondant Advocate

M.P.STATE CONSUMER DISPUTES REDRESSAL COMMISSIONPLOT NO.76, ARERA HILLS, BHOPAL. Case no. RP/16/156APPLE INDIA PVT.LTD. ….PETITIONERVersusRAMMURTI MISHRA & ANR. …..RESPONDENTS O R D E R S H E E T C O N T D.DATE OF ORDERORDER WITH SIGNATUREORDER OF THE REGISTRAR ...

Case Number: 16

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Date of Filing: 04-11-2016

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Date of Upload: 04-07-2017

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Common FAQ

Question : Am I eligible to file case against Apple in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Apple ?

Answer : A complaint may be made against Apple under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.

Procedure to File Complaint againt Apple products in Consumer Court in 4 Steps


Step 1

Contact Apple Support:

Contact Apple's customer support through Apple website website, call Apple customer support on the above phone number, or visit nearest Apple Store.
Explain your issue and wait if they can help resolve it.


Step 2

Send complaint via registered post or Email

If your issue is not resolved through initial contact, write a formal letter or email to the above mentioned address. Explain the problem, your attempts to resolve it, and your desired outcome.
Mention all the details of your previous complaints, including dates, times, names of individuals involved (if applicable), and any other relevant information.

Step 3

Contact Consumer Court

If your complaint remains unresolved even after sending an Email or letter, you can contact consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Apple.

NOTE : Remember to keep records of all communication and actions you take throughout this process. Having a well-documented record of the issue can be useful in the complaint process.