Apple

Apple Customer Care

Address: 19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore 560001, India.

Email ID: support@icareservice.co.in

Phone No: 08046999888

Website : https://www.apple.com/in/

Latest Judgments

Total 844 Consumer Court Cases Against Apple.

Punjab

M/s Apple India pvt ltd. V/S Chetan Kumar

Apple  

Court Name: Bhatinda

Appelant Advocate Parkash makkar

Respondant Advocate

Final Order of DISTT.CONSUMER DISPUTES REDRESSAL FORUM, Court Room No.19, Block-C,Judicial Court Complex, BATHINDA-151001 (PUNJAB)PUNJABComplaint Case No. CC/16/3101. Chetan Kumarson of Tarsem Lal c/o Chaudhary trading co. old bus stand, opp Fauji chowk, Bathinda...........Compla...

Case Number: 16

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Date of Filing: 06-05-2016

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Date of Upload: 25-09-2017

Punjab

Apple India Ltd. V/S Satwinder Gogna

Apple   Apple  

Court Name: Amritsar

Appelant Advocate Vishal Gogna

Respondant Advocate

District Consumer Disputes Redressal ForumSCO 100, District Shopping Complex, Ranjit AvenueAmritsarPunjabComplaint Case No. CC/17/1171. Satwinder Gogna21, Avtar Avenue, Medical Enclave, AmritsarAmritsarPunjab...........Complainant(s)Versus1. Apple India Ltd.D-18/2, Vittal Mallaya...

Case Number: 17

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Date of Filing: 01-03-2017

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Date of Upload: 25-09-2017

Punjab

Apple India Pvt. Ltd. V/S Anant Kumar Arora Advocate S/o Satnam Dass Arora

Apple  

Court Name: Jalandhar

Appelant Advocate Sh Nitish Arora

Respondant Advocate

District Consumer Disputes Redressal Forum Ladowali Road, District Administrative Complex,2nd Floor, Room No - 217 JALANDHAR (PUNJAB) Complaint Case No. CC/188/20161. Anant Kumar Arora Advocate S/o Satnam Dass AroraR/o 263,G.T.B. NagarJalandharPunjab...........Complainant(s)Versu...

Case Number: 188

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Date of Filing: 26-04-2016

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Date of Upload: 20-09-2017

Punjab

Apple India Pvt. Ltd. V/S Pallavi

Apple  

Court Name: StateCommission

Appelant Advocate Nitin Gupta

Respondant Advocate

Case Number: 242

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Date of Filing: 31-03-2017

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Date of Upload: 13-09-2017

West Bengal

The M. D., Apple India Pvt. Ltd. and another V/S Pradeep Kakkar

Apple  

Court Name: Kolkata-I(North)

Appelant Advocate

Respondant Advocate

Consumer Disputes Redressal Forum, Kolkata - I (North)8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.Web-site - confonet.nic.inComplaint Case No. CC/111/20151. Pradeep Kakkar 52/6B, Ballygunge Circular Road, Kolkata - 700019. ...........Complainant(s)Versus1. The M. D., App...

Case Number: 111

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Date of Filing: 04-03-2015

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Date of Upload: 06-09-2017

Uttar Pradesh

mohd Yunus V/S Apple Real Inframart

Apple   Apple  

Court Name: StateCommission

Appelant Advocate Ram Gopal

Respondant Advocate Veer Raghav Chaubey

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/1569/2017(Arisen out of Order Dated 11/07/2017 in Case No. C/636/2015 of District Lucknow-II)1. Apple Real InframartRegd. Office A Block Third Flo...

Case Number: 1569

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Date of Filing: 01-09-2017

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Date of Upload: 19-09-2017

Punjab

Apple India V/S Ashish Jain

Apple   Apple  

Court Name: StateCommission

Appelant Advocate Chandra Kumar Jha

Respondant Advocate

Case Number: 421

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Date of Filing: 07-06-2017

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Date of Upload: 25-09-2017

Kerala

APPLE TREE CHITS INDIA PVT LTD,KOZHIKODE BRANCH V/S NASEENA.K.P

Apple   Apple  

Court Name: Kozhikode

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUMKARANTHUR PO,KOZHIKODEComplaint Case No. CC/104/20141. NASEENA.K.PFRIENDS PHARMA CHALAPPURAM,KOZHIKODE-673002...........Complainant(s)Versus1. APPLE TREE CHITS INDIA PVT LTD,KOZHIKODE BRANCHSAAS TOWER,MEENCHANTHA BYPASS JUNCTION,MEENCHANTHA,KOZHIK...

Case Number: 104

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Date of Filing: 01-03-2014

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Date of Upload: 16-09-2017

Kerala

APPLE TREE CHITS INDIA PVT LTD,KOZHIKODE BRANCH V/S RAVEENDRANATHAN.V.K

Apple   Apple  

Court Name: Kozhikode

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUMKARANTHUR PO,KOZHIKODEComplaint Case No. CC/105/20141. RAVEENDRANATHAN.V.KSAMI VILLA,2721(3/866),NADAKKAVU,KOZHIKODE-673011...........Complainant(s)Versus1. APPLE TREE CHITS INDIA PVT LTD,KOZHIKODE BRANCHSAAS TOWER,MEENCHANTHA BYPASS JUNCTION,MEEN...

Case Number: 105

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Date of Filing: 01-03-2014

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Date of Upload: 16-09-2017

Kerala

APPLE TREE CHITS INDIA PVT LTD,KOZHIKODE BRANCH V/S VARGHESE.V.P

Apple  

Court Name: Kozhikode

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUMKARANTHUR PO,KOZHIKODEComplaint Case No. CC/106/20141. VARGHESE.V.PVADAKEKARA HOUSE,KARUVISSERY,KUNDUPARAMBA,KOZHIKODE-673010...........Complainant(s)Versus1. APPLE TREE CHITS INDIA PVT LTD,KOZHIKODE BRANCHSAAS TOWER,MEENCHANTHA BYPASS JUNCTION,ME...

Case Number: 106

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Date of Filing: 01-03-2014

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Date of Upload: 16-09-2017

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Common FAQ

Question : Am I eligible to file case against Apple in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Apple ?

Answer : A complaint may be made against Apple under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.

Procedure to File Complaint againt Apple products in Consumer Court in 4 Steps


Step 1

Contact Apple Support:

Contact Apple's customer support through Apple website website, call Apple customer support on the above phone number, or visit nearest Apple Store.
Explain your issue and wait if they can help resolve it.


Step 2

Send complaint via registered post or Email

If your issue is not resolved through initial contact, write a formal letter or email to the above mentioned address. Explain the problem, your attempts to resolve it, and your desired outcome.
Mention all the details of your previous complaints, including dates, times, names of individuals involved (if applicable), and any other relevant information.

Step 3

Contact Consumer Court

If your complaint remains unresolved even after sending an Email or letter, you can contact consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Apple.

NOTE : Remember to keep records of all communication and actions you take throughout this process. Having a well-documented record of the issue can be useful in the complaint process.