Apple
Apple Customer Care
Address: 19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore 560001, India.
Email ID: support@icareservice.co.in
Phone No: 08046999888
Website : https://www.apple.com/in/
Latest Judgments
Total 844 Consumer Court Cases Against Apple.
APPLE TREE CHITS INDIA PVT LTD V/S ANITHA GEORGE
Court Name: Kozhikode
Appelant Advocate ADV.V.MANIKANDA KUMAR
Respondant Advocate
CONSUMER DISPUTES REDRESSAL FORUMKARANTHUR PO,KOZHIKODEComplaint Case No. CC/187/20151. ANITHA GEORGEA 42,VRINDAVAN COLONY,CHEVAYOOR PO,KOZHIKODE-673 017...........Complainant(s)Versus1. APPLE TREE CHITS INDIA PVT LTDAPPLE TREE CHITS INDIA PVT LTD,SAS TOWER,KOZHIKODE BRANCH,MEENC...
Case Number: 187
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Date of Filing: 26-03-2015
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Date of Upload: 04-12-2017
Apple India Pvt Ltd V/S Sandeep Sharma S/o Of Shri Pawan Sharma
Court Name: Karnal
Appelant Advocate Arun Parasher
Respondant Advocate Anand Garg
BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM KARNAL. Complaint No. 70 of 2015 Date of instt. 16.04.2015 Date of decision 02.11.2017Sandeep Sharma son of Shri Pawan Sharma, resident of House no.238, Sector-5, Kurukshetra. ……..Complainant. Versus1. The Ma...
Case Number: 70
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Date of Filing: 16-04-2015
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Date of Upload: 10-11-2017
APPLE INDIA PRIVATE LIMITED V/S VIVEK SHREERAM IGLE
Court Name: Surat
Appelant Advocate SHREYASH DESAI
Respondant Advocate
Case Number: 15
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Date of Filing: 29-05-2015
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Date of Upload: 08-11-2017
M/s Apple India Pvt. Ltd. V/S Kunwar Sood S/o Sh S.C. Sood
Court Name: Jalandhar
Appelant Advocate Sh Vishal Kumar Uppal
Respondant Advocate
District Consumer Disputes Redressal Forum Ladowali Road, District Administrative Complex,2nd Floor, Room No - 217 JALANDHAR (PUNJAB) Complaint Case No. CC/253/20161. Kunwar Sood S/o Sh S.C. SoodR/o 42,Shaheed Udham Singh NagarJalandharPunjab...........Complainant(s)Versus1. M/s ...
Case Number: 253
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Date of Filing: 14-06-2016
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Date of Upload: 25-10-2017
M/s Swaggat, Authorized Dealer., Consumer Support, Apple India Limited V/S Rakesh Gautam S/o Balraj Gautam
Court Name: Karnal
Appelant Advocate Akash Gupta
Respondant Advocate Vineet Rathore
BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM KARNAL. Complaint No. 83 of 2015 Date of instt. 06.05.2015 Date of decision 13.10.2017Rakesh Gautam son of Shri Balraj Gautam, resident of House No.29-A, Chaman Garden, Railway Road, Karnal (Haryana) ……..C...
Case Number: 83
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Date of Filing: 06-05-2015
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Date of Upload: 23-10-2017
Apple India pvt ltd and Two others V/S A.Kavitha
Court Name: Madurai
Appelant Advocate P.Jeganathan
Respondant Advocate
Case Number: 78
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Date of Filing: 17-06-2015
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Date of Upload: 08-11-2017
APPLE INDIA PRIVATE LIMITED & OTHERS V/S SAGAR RAJPUT
Court Name: Additional DCF, Mumbai(Suburban)
Appelant Advocate DIPAK MANE
Respondant Advocate
Addl. Consumer Disputes Redressal Forum, Mumbai Suburban DistrictAdmin Bldg., 3rd floor, Nr. Chetana College, Bandra-East, Mumbai-51Complaint Case No. CC/16/951. SAGAR RAJPUT6 B PREMCHANDRA APTS PLOT NO 78/79 SHER E PUNJAB COLONY ANDHERI (E)MUMBAI 400093...........Complainant(s)V...
Case Number: 16
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Date of Filing: 14-10-2016
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Date of Upload: 12-12-2017
Apple India pvt ltd and Two others V/S P.Jaganathan
Court Name: Madurai
Appelant Advocate R.A.Seetha lakshmi
Respondant Advocate
Case Number: 76
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Date of Filing: 26-05-2015
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Date of Upload: 08-11-2017
Apple India V/S Lito
Court Name: Ernakulam
Appelant Advocate
Respondant Advocate
BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/17/188( Date of Filing : 18 May 2017 )1. LitoErnakulam...........Complainant(s)Versus1. Apple IndiaErnakulam............Opp.Party(s) BEFORE:HON'BLE MR. SHEEN JOSE PRESIDING MEMBERHON'BLE MRS. V.K BEENAKUMA...
Case Number: 17
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Date of Filing: 18-05-2017
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Date of Upload: 24-11-2018
Apple India Ltd. V/S Ravi Rampal
Court Name: Amritsar
Appelant Advocate Davinder Gujral
Respondant Advocate
District Consumer Disputes Redressal ForumSCO 100, District Shopping Complex, Ranjit AvenueAmritsarPunjabComplaint Case No. CC/17/1151. Ravi Rampal1980, Near Gali Jawahar, Partap Bazar, Chheharta, AmritsarAmritsarPunjab...........Complainant(s)Versus1. Apple India Ltd.19th floor,...
Case Number: 17
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Date of Filing: 28-02-2017
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Date of Upload: 10-10-2017
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Common FAQ
Question : Am I eligible to file case against Apple in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Apple ?
Answer : A complaint may be made against Apple under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Apple products in Consumer Court in 4 Steps
Step 1
Contact Apple Support:
Contact Apple's customer support through Apple website website, call Apple customer support on the above phone number, or visit nearest Apple Store.Explain your issue and wait if they can help resolve it.
Step 2
Send complaint via registered post or Email
If your issue is not resolved through initial contact, write a formal letter or email to the above mentioned address. Explain the problem, your attempts to resolve it, and your desired outcome.Mention all the details of your previous complaints, including dates, times, names of individuals involved (if applicable), and any other relevant information.
Step 3
Contact Consumer Court
If your complaint remains unresolved even after sending an Email or letter, you can contact consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Apple.NOTE : Remember to keep records of all communication and actions you take throughout this process. Having a well-documented record of the issue can be useful in the complaint process.