Apple
Apple Customer Care
Address: 19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore 560001, India.
Email ID: support@icareservice.co.in
Phone No: 08046999888
Website : https://www.apple.com/in/
Latest Judgments
Total 844 Consumer Court Cases Against Apple.
Apple India Pvt Ltd V/S Gursimranpreet Singh
Court Name: Ambala
Appelant Advocate H.S.Maan
Respondant Advocate
BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM AMBALA Complaint case no. : 109 of 2017 Date of Institution : 17.04.2017 Date of decision : 17.04.2018Gursimranpreet Singh son of Shri Jagjit Singh, resident of House No.5, Shivalik Colony, Nr: Singhanwala, Ambala City.&helli...
Case Number: 109
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Date of Filing: 17-04-2017
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Date of Upload: 20-04-2018
BLACK APPLE MOBILE HUB , SAMSUNG CAIR, SAMSUNG INDIA ELECTRONIC PRA.LTD V/S MO.IMRAN MO.ARIF SURATI
Samsung Apple Apple Electronic Mobile
Court Name: Sabar kantha
Appelant Advocate M.H.SUTARIYA
Respondant Advocate P.Y.JOSHI
Case Number: 17
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Date of Filing: 31-05-2017
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Date of Upload: 10-04-2018
APPLE INDIA PVT.LTD. V/S JAGMAL SINGH DESWAL
Court Name: StateCommission
Appelant Advocate ROBIN SATHI
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSION, HARYANA, PANCHKULA First Appeal No. 1514 of 2017 Date of the Institution: 12.12.2017 Date of Decision: 05.04.2018Jagmal Singh Deswal son of Shri Rattan Singh, resident ofHouse No.25, Sector 5, Urban Estate, Kurukshetra.…..A...
Case Number: 1514
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Date of Filing: 12-12-2017
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Date of Upload: 09-04-2018
Apple India PVT.LTD. V/S Shri Sanjeev Kumar
Court Name: Muradabad-II
Appelant Advocate
Respondant Advocate
Case Number: 65
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Date of Filing: 15-06-2017
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Date of Upload: 01-05-2018
M/s Red Apple Group, KMC 2/585/A3, Milkyway Appartment, T.B Road, Kanhangad, Kasargode, Pin 671311 V/S Mini Alex, W/o Alex, Aged 44 years, Olapuramukkil House, College Kuppady Post, sulthan Bathery Taluk
Court Name: Wayanad
Appelant Advocate
Respondant Advocate
CONSUMER DISPUTES REDRESSAL FORUMCIVIL STATION ,KALPETTAWAYANAD-673122PHONE 04936-202755Complaint Case No. CC/242/20171. Mini Alex, W/o Alex, Aged 44 years, Olapuramukkil House, College Kuppady Post, sulthan Bathery TalukKuppadyWayanadKerala...........Complainant(s)Versus1. M/s R...
Case Number: 242
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Date of Filing: 28-11-2017
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Date of Upload: 22-03-2018
Manager, Customer Support, Apple India Pvt. Ltd. 2 others V/S Aafreen Islam
Court Name: Kolkata-I(North)
Appelant Advocate
Respondant Advocate
Consumer Disputes Redressal Forum, Kolkata - I (North)8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.Web-site - confonet.nic.inMiscellaneous Application No. MA/5/2018InComplaint Case No. CC/28/20171. Aafreen IslamC/o Sk. Nazrul Islam, 30, Rafi Ahmed Kidwai Road, P.S. - Park...
Case Number: 5
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Date of Filing: 06-03-2018
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Date of Upload: 12-03-2018
The Director APPLE INDIA Pvt. Ltd. & Others. V/S Sri Subal Saha
Court Name: West Tripura
Appelant Advocate Mr.B.K.Nath.
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSSAL FORUMWEST TRIPURA : AGARTALACASE NO: CC – 120 of 2017Sri Subal Saha,S/O- Late Anil Chandra Saha,Melarmath, Agartala,P.O. Agartala, P.S. West Agartala,West Tripura. ........…...Complainant. -VERSUS- 1. Apple India Pvt. Ltd....
Case Number: 120
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Date of Filing: 08-11-2017
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Date of Upload: 22-03-2018
Apple India Private Limited V/S Richa Bhatia
Court Name: Panipat
Appelant Advocate Sh. Sachin Bhatia
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUMPANIPATExecution Application No. EA/16/68( Date of Filing : 04 Nov 2016 )InComplaint Case No. CC/16/11. Richa BhatiaWife of Sh. Sachin Bhatia R/O H.No. 634-R Model Town, PanipatPanipatHaryana...........Appellant(s)Versus1. Apple India Pri...
Case Number: 16
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Date of Filing: 04-11-2016
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Date of Upload: 16-05-2018
Apple Pvt India Ltd V/S Vibhu Aggarwal
Court Name: DF-I
Appelant Advocate Piyush Aggarwal
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-I, U.T. CHANDIGARH========Consumer Complaint No.:CC/82/2017Date of Institution:27/01/2017Date of Decision:12/02/2018Vibhu Aggarwal S/o Sh. Vinay Kumar Aggarwal, House No.2531, BSNL Telehos Cooperative Society, Sector 50-C, Chandigarh.&he...
Case Number: 82
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Date of Filing: 27-01-2017
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Date of Upload: 15-02-2018
Apple India Pvt. Ltd. V/S Anant Kumar Arora Advocate S/o Satnam Dass Arora
Court Name: Jalandhar
Appelant Advocate
Respondant Advocate
District Consumer Disputes Redressal Forum Ladowali Road, District Administrative Complex,2nd Floor, Room No - 217 JALANDHAR (PUNJAB) Execution Application No. EA/87/2017InComplaint Case No. CC/188/20161. Anant Kumar Arora Advocate S/o Satnam Dass AroraR/o 263,G.T.B. NagarJalandh...
Case Number: 87
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Date of Filing: 29-11-2017
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Date of Upload: 13-02-2018
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Common FAQ
Question : Am I eligible to file case against Apple in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Apple ?
Answer : A complaint may be made against Apple under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Apple products in Consumer Court in 4 Steps
Step 1
Contact Apple Support:
Contact Apple's customer support through Apple website website, call Apple customer support on the above phone number, or visit nearest Apple Store.Explain your issue and wait if they can help resolve it.
Step 2
Send complaint via registered post or Email
If your issue is not resolved through initial contact, write a formal letter or email to the above mentioned address. Explain the problem, your attempts to resolve it, and your desired outcome.Mention all the details of your previous complaints, including dates, times, names of individuals involved (if applicable), and any other relevant information.
Step 3
Contact Consumer Court
If your complaint remains unresolved even after sending an Email or letter, you can contact consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Apple.NOTE : Remember to keep records of all communication and actions you take throughout this process. Having a well-documented record of the issue can be useful in the complaint process.