Apple
Apple Customer Care
Address: 19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore 560001, India.
Email ID: support@icareservice.co.in
Phone No: 08046999888
Website : https://www.apple.com/in/
Latest Judgments
Total 844 Consumer Court Cases Against Apple.
Apple India Pvt. Ltd. V/S Rohit Verma
Court Name: DF-I
Appelant Advocate In Person
Respondant Advocate
District Consumer Disputes Redressal Forum-I, U.T., Chandigarh CONSUMER COMPLAINT NO. 12 OF 2018Rohit Verma Vs Apple India Private Limited & ors. BEFORE: RATTAN SINGH THAKUR, PRESIDENT SURESH KUMAR SARDANA, MEMBERPRESENT: None for Complainant.Sh.Devinder Kumar, Counsel for Op...
Case Number: 12
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Date of Filing: 08-01-2018
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Date of Upload: 14-06-2018
Apple India Pvt. Ltd's Corporate V/S Aman Kumar
Court Name: Karnal
Appelant Advocate Parveen Daryal
Respondant Advocate Dheeraj Sachdeva
BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM KARNAL. Complaint No.345 of 2017 Date of instt. 16.10.2017 Date of decision:12.06.2018Aman Kumar, aged 26 years son of Shri Harish Baghi, resident of 1409, Sector-6, Karnal. …….Complainant. Versus1.Apple Ind...
Case Number: 345
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Date of Filing: 16-10-2017
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Date of Upload: 25-06-2018
SHIVANGI CHOUHAN V/S APPLE INDIA PVT. LTD.
Court Name: StateCommission
Appelant Advocate MS. TEENA TRIVEDI
Respondant Advocate
Case Number: 16
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Date of Filing: 11-08-2016
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Date of Upload: 04-06-2018
United India Insurance V/S M/S Chauhan Apple Co.
United India Insurance Apple Apple
Court Name: Solan
Appelant Advocate Sh. Manish Kumar Sharma
Respondant Advocate
Case Number: 117
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Date of Filing: 23-09-2017
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Date of Upload: 28-05-2018
Apple India pvt ltd V/S Deepak
Court Name: Bikaner
Appelant Advocate Ravikant verma
Respondant Advocate
Case Number: 496
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Date of Filing: 14-12-2016
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Date of Upload: 22-05-2018
Apple India Pvt. Ltd. V/S Radhe Mohan Garg
Court Name: Moga
Appelant Advocate Sh. Ajay Pal Singh Bhullar
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, DISTRICT ADMINISTRATIVE COMPLEX,ROOM NOS. B209-B214, BEAS BLOCK, MOGAComplaint Case No. CC/18/2( Date of Filing : 10 Jan 2018 )1. Radhe Mohan GargS/o Sh. Raghubir Kumar Garg, R/o H.No. 689, St.no.6, Vedant Nagar, MogaMogaPunjab............
Case Number: 18
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Date of Filing: 10-01-2018
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Date of Upload: 29-05-2018
Apple India Pvt. Ltd. V/S Nishant Iqbal
Court Name: Durg
Appelant Advocate Smt. Chandralekha Manikpuri
Respondant Advocate
Case Number: 17
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Date of Filing: 11-01-2017
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Date of Upload: 05-06-2018
BHARTI HEXACOM V/S APPLE TOURS
Court Name: Jaipur-II
Appelant Advocate Gopal Sastri
Respondant Advocate
Case Number: 112
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Date of Filing: 19-01-2016
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Date of Upload: 08-05-2018
Big Apple Cell Point V/S Shri Shadman
Court Name: North East
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM: NORTH-EASTGOVT. OF NCT OF DELHID.C. OFFICE COMPLEX, BUNKAR VIHAR, NAND NAGRI, DELHI-93Complaint Case No. 473/2014In the matter of:Shri ShadmanH. No. 2006, Gali No. 19 New Mustafabad, Rajeev Gandhi Nagar, Delhi 110094ComplainantVersus1.2...
Case Number: 473
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Date of Filing: 26-11-2014
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Date of Upload: 11-05-2018
Apple India P Ltd, Rep By its Manager V/S Vivek K Gupta
Court Name: Belgaum
Appelant Advocate S K Patil
Respondant Advocate
Case Number: 168
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Date of Filing: 11-04-2016
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Date of Upload: 25-03-2019
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Common FAQ
Question : Am I eligible to file case against Apple in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Apple ?
Answer : A complaint may be made against Apple under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Apple products in Consumer Court in 4 Steps
Step 1
Contact Apple Support:
Contact Apple's customer support through Apple website website, call Apple customer support on the above phone number, or visit nearest Apple Store.Explain your issue and wait if they can help resolve it.
Step 2
Send complaint via registered post or Email
If your issue is not resolved through initial contact, write a formal letter or email to the above mentioned address. Explain the problem, your attempts to resolve it, and your desired outcome.Mention all the details of your previous complaints, including dates, times, names of individuals involved (if applicable), and any other relevant information.
Step 3
Contact Consumer Court
If your complaint remains unresolved even after sending an Email or letter, you can contact consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Apple.NOTE : Remember to keep records of all communication and actions you take throughout this process. Having a well-documented record of the issue can be useful in the complaint process.