Apple
Apple Customer Care
Address: 19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore 560001, India.
Email ID: support@icareservice.co.in
Phone No: 08046999888
Website : https://www.apple.com/in/
Latest Judgments
Total 844 Consumer Court Cases Against Apple.
MANAGER,CUSTOMER SUPPORT APPLE INDIA PVT LTD V/S SANDEEP
Court Name: Kozhikode
Appelant Advocate
Respondant Advocate
CONSUMER DISPUTES REDRESSAL FORUMKARANTHUR PO,KOZHIKODEComplaint Case No. CC/430/2016( Date of Filing : 28 Sep 2016 )1. SANDEEPCHITHRA NIVAS,CHATHAMANGALAM,NIT...........Complainant(s)Versus1. MANAGER,CUSTOMER SUPPORT APPLE INDIA PVT LTD19TH FLOOR,CONCORD TOWER,VITTAL MALLYA ROAD...
Case Number: 430
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Date of Filing: 28-09-2016
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Date of Upload: 26-09-2018
APPLE INDIA V/S RAJAT GUPTA
Court Name: Jammu
Appelant Advocate AMIR AWAN
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM,JAMMU (Constituted under J&K Consumer Protection Act,1987). .Case File No. 484/DFJDate of Institution : 13-03-2018Date of Decision : 29-08-2018RaJat Gupta,S/O Dr.Yudh Vir Gupta,R/O 51/9 Trikuta Nagar,Jammu. Complainant V/S1.Apple Ind...
Case Number: 142
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Date of Filing: 13-03-2018
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Date of Upload: 01-09-2018
Gorrela Aravind, V/S M/s. Apple Broad Band Services Pvt. Ltd.,
Court Name: StateCommission
Appelant Advocate M/s A.S.Narayana
Respondant Advocate
Case Number: 191
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Date of Filing: 29-02-2016
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Date of Upload: 22-02-2019
Apple India Pvt Limited, V/S Aniket Aggarwal,
Court Name: Bangalore 4th Additional
Appelant Advocate
Respondant Advocate
Complaint filed on: 14.02.2017 Disposed on: 27.08.2018BEFORE THE IV ADDL DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, BENGALURU1ST FLOOR, BMTC, B-BLOCK, TTMC BUILDING, K.H.ROAD, SHANTHINAGAR, BENGALURU – 560 027 CC.No.256/2017DATED THIS THE 27th AUGUST OF 2018PRESENTSRI.S.L...
Case Number: 256
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Date of Filing: 15-02-2017
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Date of Upload: 01-09-2018
Apple India Pvt. Ltd. V/S Katta Ramchanran teja
Court Name: Krishna at Vijaywada
Appelant Advocate Matta Lokanadh
Respondant Advocate P.D.S. Narayana
Case Number: 53
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Date of Filing: 12-04-2017
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Date of Upload: 10-09-2018
Apple India Pvt Ltd. V/S Ashish Gupta
Court Name: Ambala
Appelant Advocate Anupam Sharma
Respondant Advocate
BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM AMBALA Complaint case no. : 421 of 2017 Date of Institution : 30.11.2017 Date of decision : 16.08.2018Ashish Gupta, son of Sh. Rakesh Gupta, resident of House no.606, Sector-8, Ambala City. ……. Complainant.1. A...
Case Number: 421
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Date of Filing: 30-11-2017
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Date of Upload: 25-10-2018
M/s Apple India Pvt. Ltd. V/S Rohit Chopra (Advocate)
Court Name: Jalandhar
Appelant Advocate Sh Rohit Chopra
Respondant Advocate
District Consumer Disputes Redressal Forum Ladowali Road, District Administrative Complex,2nd Floor, Room No - 217 JALANDHAR (PUNJAB) Complaint Case No. CC/404/2017( Date of Filing : 23 Oct 2017 )1. Rohit Chopra (Advocate)Chamber No.239,Tehsil Complex,JalandharPunjab...........Co...
Case Number: 404
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Date of Filing: 23-10-2017
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Date of Upload: 17-08-2018
APPLE INDIA PVT. LTD. V/S SURINDER KAUR
Court Name: West Delhi
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER REDRESSAL FORUM-III (WEST)C-BLOCK, COMMUNITY CENTRE,PANKHA ROAD, JANAK PURI, NEW DELHIComplaint Case No. CC/16/309( Date of Filing : 05 May 2016 )1. SURINDER KAURIST FLOOR,BACK SIDE,JAIL ROAD,SHIV NAGAR EXTENSION N.D-58...........Complainant(s)Versus1. APPLE IND...
Case Number: 16
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Date of Filing: 05-05-2016
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Date of Upload: 08-08-2018
APPLE V/S SUBHASH
Court Name: East Delhi
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER DISPUTE REDRESSAL FORUM (EAST)GOVT. OF NCT OF DELHICONVENIENT SHOPPING CENTRE, FIRST FLOOR, SAINI ENCLAVE, DELHI – 110 092C.C. NO.383/16SUBHASH MASKARA16, MAUSAM VIHAR,DELHI-110051APPLE INDIA PRIVATE LIMITED,UB CITY, NO. 24, VITTAL MALLYA ROAD,BANGALORE 56...
Case Number: 383
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Date of Filing: 27-07-2016
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Date of Upload: 27-09-2018
M/S APPLE INDIA PVT LTD V/S MR.KEVIN MATHEW
Court Name: Ernakulam
Appelant Advocate GEORGE CHERIAN
Respondant Advocate
BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/15/813( Date of Filing : 14 Dec 2015 )1. MR.KEVIN MATHEWNIRAPPEL HOUSE,ABAD MARINE PLAZA,MARINE DRIVE,ERNAKULAM-682018...........Complainant(s)Versus1. M/S APPLE INDIA PVT LTD19 TH FLOOR,CONCORDE TOWER C,U...
Case Number: 15
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Date of Filing: 14-12-2015
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Date of Upload: 15-11-2018
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Common FAQ
Question : Am I eligible to file case against Apple in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Apple ?
Answer : A complaint may be made against Apple under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Apple products in Consumer Court in 4 Steps
Step 1
Contact Apple Support:
Contact Apple's customer support through Apple website website, call Apple customer support on the above phone number, or visit nearest Apple Store.Explain your issue and wait if they can help resolve it.
Step 2
Send complaint via registered post or Email
If your issue is not resolved through initial contact, write a formal letter or email to the above mentioned address. Explain the problem, your attempts to resolve it, and your desired outcome.Mention all the details of your previous complaints, including dates, times, names of individuals involved (if applicable), and any other relevant information.
Step 3
Contact Consumer Court
If your complaint remains unresolved even after sending an Email or letter, you can contact consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Apple.NOTE : Remember to keep records of all communication and actions you take throughout this process. Having a well-documented record of the issue can be useful in the complaint process.