Apple
Apple Customer Care
Address: 19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore 560001, India.
Email ID: support@icareservice.co.in
Phone No: 08046999888
Website : https://www.apple.com/in/
Latest Judgments
Total 844 Consumer Court Cases Against Apple.
Apple Care Centre V/S Karatikaa Singh
Court Name: Karnal
Appelant Advocate Sukhendra Singh
Respondant Advocate
BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM KARNAL. Complaint No.220 of 2018 Date of instt. 31.08.2018 Date of decision:16.10.2018Karatika Singh daughter of Sukhendra Singh, resident of House no.22/20, 8 Marla Colony, Karnal. …….Complainant V...
Case Number: 220
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Date of Filing: 31-08-2018
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Date of Upload: 18-10-2018
Apple India pvt ltd. V/S Mandeep Singh
Court Name: Bhatinda
Appelant Advocate Pardeep sharma
Respondant Advocate
Final Order of DISTT.CONSUMER DISPUTES REDRESSAL FORUM, Court Room No.19, Block-C,Judicial Court Complex, BATHINDA-151001 (PUNJAB)PUNJABExecution Application No. EA/18/17( Date of Filing : 12 Feb 2018 )InComplaint Case No. CC/15/3301. Mandeep Singhson of Sh.Buta singh r/o H.No.23...
Case Number: 18
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Date of Filing: 12-02-2018
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Date of Upload: 05-10-2018
APPLE INDIA PVT.LTD. V/S RAKHI AHLAWAT
Court Name: StateCommission
Appelant Advocate ADITYA VERMA
Respondant Advocate
F.A. No. 451 of 2018Present:- None for the appellant. None for respondent No.1. Mr. Parveen Kumar Rohilla counsel for respondent No.2. None for respondent No.3. None has appeared on behalf of the appellant for the last two consecutive dates of hearing. Case called several time si...
Case Number: 451
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Date of Filing: 13-04-2018
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Date of Upload: 28-12-2018
Apple India Pvt. Ltd. V/S Sachin Garg
Court Name: Fatehabad
Appelant Advocate Pankaj Bansal
Respondant Advocate
Case Number: 176
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Date of Filing: 15-06-2018
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Date of Upload: 17-10-2018
Managing Director Apple India Pvt Ltd V/S Jimmy Kurien
Court Name: Idukki
Appelant Advocate Adv.Lissy M M
Respondant Advocate
DATE OF FILING :20/10/17IN THE CONSUMER DISPUTES REDRESSAL FORUM, IDUKKIDated this the 28th day of September 2018Present :SRI. S. GOPAKUMAR PRESIDENT SRI. BENNY. K. MEMBERCC NO. 220/2017BetweenComplainant : Jimmy Kurian, Vadakkel House,...
Case Number: 220
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Date of Filing: 20-10-2017
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Date of Upload: 21-11-2018
M/S APPLE INDIA LTD V/S RAJESH
Court Name: Ernakulam
Appelant Advocate TOM JOSEPH
Respondant Advocate
BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/15/751( Date of Filing : 13 Nov 2015 )1. RAJESHTHOTTATHIL HOUSE,NSS ROAD,MARKET P.O. VELLOORKUNNAM,MUVATTUPUZHA-686673...........Complainant(s)Versus1. M/S APPLE INDIA LTD19 TH FLOOR,CONCORD TOWER C,UB CIT...
Case Number: 15
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Date of Filing: 13-11-2015
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Date of Upload: 21-11-2018
Apple India Pvt. Ltd. V/S Amandeep Singh
Court Name: Amritsar
Appelant Advocate Rabbi Kalia
Respondant Advocate
Case Number: 17
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Date of Filing: 23-08-2017
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Date of Upload: 05-10-2018
Apple India Pvt Ltd. V/S Anju Gaur
Court Name: Ambala
Appelant Advocate In Person
Respondant Advocate
BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM AMBALA Complaint case no. : 352 of 2017 Date of Institution : 18.10.2017 Date of decision : 26.09.2018Anju Gaur aged 43 years wife of Shri Deepak Gaur, resident of House No.3, Dayal Bagh, Ambala Cantt. ……. Comp...
Case Number: 352
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Date of Filing: 18-10-2017
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Date of Upload: 31-12-2018
Apple India V/S K C ELDHO
Court Name: Ernakulam
Appelant Advocate
Respondant Advocate
BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/17/201( Date of Filing : 23 May 2017 )1. K C ELDHOCOCHIN...........Complainant(s)Versus1. Apple IndiaBANGLORE............Opp.Party(s) BEFORE:HON'BLE MR. CHERIAN .K. KURIAKOSE PRESIDENTHON'BLE MR. SHEEN JOS...
Case Number: 17
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Date of Filing: 23-05-2017
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Date of Upload: 01-12-2018
THE AUTHORISED OFFICER M/S APPLE INDIA PVT LTD V/S SRI. K.RAJENDRAN
Court Name: Ernakulam
Appelant Advocate V.V.NANDAGOPAL NAMBIAR
Respondant Advocate
BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/16/257( Date of Filing : 03 May 2016 )1. SRI. K.RAJENDRANK NO.1,LOTUS VILLA,37/139C,KUMARANASAN NAGAR,K.MURALI ROAD,KALOOR-682017...........Complainant(s)Versus1. THE AUTHORISED OFFICER M/S APPLE INDIA PVT...
Case Number: 16
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Date of Filing: 03-05-2016
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Date of Upload: 28-09-2018
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Common FAQ
Question : Am I eligible to file case against Apple in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Apple ?
Answer : A complaint may be made against Apple under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Apple products in Consumer Court in 4 Steps
Step 1
Contact Apple Support:
Contact Apple's customer support through Apple website website, call Apple customer support on the above phone number, or visit nearest Apple Store.Explain your issue and wait if they can help resolve it.
Step 2
Send complaint via registered post or Email
If your issue is not resolved through initial contact, write a formal letter or email to the above mentioned address. Explain the problem, your attempts to resolve it, and your desired outcome.Mention all the details of your previous complaints, including dates, times, names of individuals involved (if applicable), and any other relevant information.
Step 3
Contact Consumer Court
If your complaint remains unresolved even after sending an Email or letter, you can contact consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Apple.NOTE : Remember to keep records of all communication and actions you take throughout this process. Having a well-documented record of the issue can be useful in the complaint process.