Apple
Apple Customer Care
Address: 19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore 560001, India.
Email ID: support@icareservice.co.in
Phone No: 08046999888
Website : https://www.apple.com/in/
Latest Judgments
Total 844 Consumer Court Cases Against Apple.
Case Number: 155
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Date of Filing: 24-09-2018
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Date of Upload: 30-11-2018
Apple India Pvt Ltd,Rep by its Agent V/S K.Yaswanth Varma
Court Name: Rangareddi
Appelant Advocate pip
Respondant Advocate
Case Number: 377
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Date of Filing: 16-12-2016
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Date of Upload: 15-12-2018
Apple India Pvt Lmt V/S Akash Lalwani
Court Name: Jabalpur-II
Appelant Advocate Self
Respondant Advocate
Case Number: 755
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Date of Filing: 22-12-2017
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Date of Upload: 16-11-2018
1. M/s. Apple India Pvt. Ltd., V/S Mrs. Uzma
Court Name: Hyderabad-II
Appelant Advocate M/s. F.Rafeeq Ahmed
Respondant Advocate
Case Number: 152
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Date of Filing: 28-03-2017
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Date of Upload: 12-12-2018
Apple Mobiles V/S Jasdeep Singh
Court Name: Muktsar
Appelant Advocate Sh.Kulwinder Singh Brar
Respondant Advocate
Case Number: 18
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Date of Filing: 06-08-2018
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Date of Upload: 13-11-2018
1)MANAGER P.T.M.(2)GREEN MOBILE(3)MANAGER THE SERVICE SOLUTION(4)MANAGER APPLE INDIA LTD. V/S ASHVIN KHANDUBHAI PATEL
Court Name: Valsad
Appelant Advocate SELF
Respondant Advocate KEYUR BALSARA-1
Case Number: 16
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Date of Filing: 26-10-2016
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Date of Upload: 22-01-2019
APPLE INDIA PVT. LTD. V/S AKSHEY PARAKH
Court Name: Jodhpur
Appelant Advocate ARUN PARAKH
Respondant Advocate
Case Number: 191
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Date of Filing: 05-04-2017
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Date of Upload: 24-07-2023
APPLE INDIA V/S ANSHU MAHAJAN
Court Name: Jammu
Appelant Advocate RAJAT GUPTA
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM,JAMMU (Constituted under J&K Consumer Protection Act,1987) .Case File No. 228/DFJDate of Institution : 20-09-2017Date of Decision : 09-10-2018Anshu Mahajan,S/O Sh.Arun Mahajan,R/O 85 Street Mangotrian,Jain Bazar,Jammu. Complainant V/...
Case Number: 694
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Date of Filing: 20-09-2017
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Date of Upload: 22-10-2018
APPLE INDIA V/S MANVEEN KOUR
Court Name: Jammu
Appelant Advocate GURVINDER SINGH
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, JAMMU (Constituted under J&K Consumer Protection Act,1987)Case File No. 238/DFJDate of Institution 03-10-2017Date of Decision 26 -09-2018Dr.Manveen Kour,W/O Dr.Parabjeet Singh,R/O Gol Gujral Talab Tillo,Jammu. -Complainant V/S1. App...
Case Number: 743
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Date of Filing: 03-10-2017
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Date of Upload: 20-10-2018
APPLE INDIA Pvt.Ltd. V/S K.RAJENDRAN
Court Name: StateCommission
Appelant Advocate NANDAGOPAL NAMBIAR
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSIONTHIRUVANANTHAPURAMFirst Appeal No. A/595/2018( Date of Filing : 10 Oct 2018 )(Arisen out of Order Dated in Case No. CC/257/2016 of District Ernakulam)1. K.RAJENDRANK No.1 LOTUS VILLA KUMARANASAN NAGAR KALOOR-682017...........Appellant(s...
Case Number: 595
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Date of Filing: 10-10-2018
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Date of Upload: 15-12-2018
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Common FAQ
Question : Am I eligible to file case against Apple in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Apple ?
Answer : A complaint may be made against Apple under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Apple products in Consumer Court in 4 Steps
Step 1
Contact Apple Support:
Contact Apple's customer support through Apple website website, call Apple customer support on the above phone number, or visit nearest Apple Store.Explain your issue and wait if they can help resolve it.
Step 2
Send complaint via registered post or Email
If your issue is not resolved through initial contact, write a formal letter or email to the above mentioned address. Explain the problem, your attempts to resolve it, and your desired outcome.Mention all the details of your previous complaints, including dates, times, names of individuals involved (if applicable), and any other relevant information.
Step 3
Contact Consumer Court
If your complaint remains unresolved even after sending an Email or letter, you can contact consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Apple.NOTE : Remember to keep records of all communication and actions you take throughout this process. Having a well-documented record of the issue can be useful in the complaint process.