Apple

Apple Customer Care

Address: 19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore 560001, India.

Email ID: support@icareservice.co.in

Phone No: 08046999888

Website : https://www.apple.com/in/

Latest Judgments

Total 844 Consumer Court Cases Against Apple.

Kerala

TINARAJU AND APPLE A DAY PROPERTIES V/S DEWAN HOUSING FINANCE CORPORATION

Apple   Apple   Finance   Properties  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

KERALA STATE CONSUMER DISPUTES REDRESSAL COMMISSION SISUVIHARLANE VAZHUTHACADU THIRUVANANTHAPURAMAPPEAL NUMBER 889/2015JUDGMENT DATED : 22.02.2019(Appeal filed against the order in CC.No.213/2012 on the file of CDRF, Ernakulam) PRESENTSRI.T.S.P.MOOSATH : JUDICIAL MEMBERSMT.BEENA ...

Case Number: 15

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Date of Filing: 25-11-2015

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Date of Upload: 20-03-2019

Rajasthan

APPLE INDIA PVT. LTD. V/S SUNIL CHOUDHARY

Apple  

Court Name: Jodhpur

Appelant Advocate KISHORE KUMAR VYAS

Respondant Advocate R. PRIHAR

Case Number: 436

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Date of Filing: 29-05-2015

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Date of Upload: 25-02-2019

Delhi

APPLE MUNICH HEALTH INSURANCE V/S VIMAL CHANDRA PANDEY

Apple   Apple   Health Insurance  

Court Name: West Delhi

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM (WEST)150-151; COMMUNINTY CENTER ; C-BLOCK; JANAK PURI; NEW DELHICASE NO. 11/19Vimal Chandra Pandey & Anr. S/o Shri Raj Narain PandeySmt. Meena Pandey W/o Sh. Vimal Chandra Pandey Both R/o E-145, Classic Apartment , PLoat No. 11, Sed...

Case Number: 19

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Date of Filing: 07-01-2019

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Date of Upload: 14-02-2019

Delhi

APPLE INDIA V/S ABHISHEK KUMAR

Apple  

Court Name: East Delhi

Appelant Advocate

Respondant Advocate

CC. No.194/17ABHISHEK KUMAR V/S APPLE INDIA Date : 11.02.2019Present : None for complainant, None for OP-1 Proxy Counsel for OP-2 None has appeared on behalf of the complainant. The case has been called several times. Now it is 3.14 p.m. The complainant did not appear on the last...

Case Number: 194

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Date of Filing: 18-05-2017

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Date of Upload: 12-02-2019

Haryana

Apple India Pvt. Ltd., V/S M/s Badhwar Cars Pvt Ltd.

Apple   Apple  

Court Name: Rohtak

Appelant Advocate Sh. V.S. Rathi

Respondant Advocate

District Consumer Disputes Redressal Commission Rohtak.Haryana. Execution Application No. EA/20/82( Date of Filing : 29 Oct 2020 )InComplaint Case No. 525/20171. M/s Badhwar Cars Pvt Ltd. through Director Amit Badhwar S/o Sh. Daljit Singh Badhwar C/o Sonepat Road Rohtak Near Rail...

Case Number: 20

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Date of Filing: 29-10-2020

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Date of Upload: 22-06-2021

Telangana

SBI General Insurance Co. Ltd. V/S M/s. Apple Polymers

Sbi   Sbi   Apple   Apple   Sbi General Insurance   General Insurance  

Court Name: Hyderabad

Appelant Advocate V GouriSankara Rao

Respondant Advocate K Laxmi Prasad

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM I HYDERABAD(9th Floor, Chandravihar Complex, M.J. Road, Nampally, Hyderabad 500 001)Complaint Case No. CC/492/2015( Date of Filing : 26 Aug 2015 )1. M/s. Apple PolymersRep. by its Managing Partner, Sri. B Radha Krishna, Plot N...

Case Number: 492

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Date of Filing: 26-08-2015

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Date of Upload: 23-02-2019

Haryana

Apple India Pvt. Ltd. V/S Parteek S/o Balwan Singh

Apple   Apple  

Court Name: Sonipat

Appelant Advocate Vikas Kumar

Respondant Advocate Saurabh Chugh

Case Number: 226

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Date of Filing: 11-05-2018

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Date of Upload: 08-02-2019

Punjab

Apple India Ltd. V/S Balbir Singh

Apple   Apple  

Court Name: Amritsar

Appelant Advocate

Respondant Advocate

Case Number: 17

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Date of Filing: 13-10-2017

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Date of Upload: 06-02-2019

Delhi

APPLE INDIA (P) LTD. V/S PRATIMA DIXIT

Apple   Apple  

Court Name: South II

Appelant Advocate

Respondant Advocate

Udyog Sadan Qutub Institutional Area New Delhi-16Heading2Complaint Case No. CC/318/2017( Date of Filing : 28 Sep 2017 )1. PRATIMA DIXITH.NO. D-494, PUL PEHLAD PUR, NEW DELHI-110044............Complainant(s)Versus1. APPLE INDIA (P) LTD.19th FLOOR, CONCORD TOWER-C, UB CITY NO.24, V...

Case Number: 318

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Date of Filing: 28-09-2017

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Date of Upload: 25-01-2019

Chandigarh

Apple India Private Ltd. 19 Floor, Concorde Tower C, U.B. City No.24, Vittal Malya Road, Banglore 56 V/S Varun Bhardwaj

Apple   Apple  

Court Name: DF-II

Appelant Advocate In Person

Respondant Advocate Devinder Kumar,AdvPushpinder Kaushal,Adv

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-IIU.T. CHANDIGARHConsumer Complaint No.:401/2018Date of Institution:17.07.2018Date of Decision:17.01.2019Varun Bhardwaj aged 25 years son of Sh.Arun Kumar r/o H.No.3220, Sector 37-D, Chandigarh. ... Complainant.Versus1. Apple India Priva...

Case Number: 401

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Date of Filing: 18-07-2018

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Date of Upload: 11-02-2019

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Common FAQ

Question : Am I eligible to file case against Apple in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Apple ?

Answer : A complaint may be made against Apple under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.

Procedure to File Complaint againt Apple products in Consumer Court in 4 Steps


Step 1

Contact Apple Support:

Contact Apple's customer support through Apple website website, call Apple customer support on the above phone number, or visit nearest Apple Store.
Explain your issue and wait if they can help resolve it.


Step 2

Send complaint via registered post or Email

If your issue is not resolved through initial contact, write a formal letter or email to the above mentioned address. Explain the problem, your attempts to resolve it, and your desired outcome.
Mention all the details of your previous complaints, including dates, times, names of individuals involved (if applicable), and any other relevant information.

Step 3

Contact Consumer Court

If your complaint remains unresolved even after sending an Email or letter, you can contact consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Apple.

NOTE : Remember to keep records of all communication and actions you take throughout this process. Having a well-documented record of the issue can be useful in the complaint process.