Apple
Apple Customer Care
Address: 19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore 560001, India.
Email ID: support@icareservice.co.in
Phone No: 08046999888
Website : https://www.apple.com/in/
Latest Judgments
Total 844 Consumer Court Cases Against Apple.
Sanjay Kaul, Managing Director, Apple India Pvt. Ltd., V/S Ms. Jayashree More,
Court Name: Bangalore 4th Additional
Appelant Advocate Thakur and Sinha Law Offices LLP
Respondant Advocate
Complaint filed on: 26.10.2017 Disposed on: 29.03.2019BEFORE THE IV ADDL DISTRICTCONSUMER DISPUTES REDRESSAL FORUM, BENGALURU1ST FLOOR, BMTC, B-BLOCK, TTMC BUILDING, K.H.ROAD, SHANTHINAGAR, BENGALURU – 560 027CC.No.2839/2017DATED THIS THE 29th MARCH OF 2019PRESENTSMT.PRATHI...
Case Number: 2839
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Date of Filing: 26-10-2017
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Date of Upload: 20-04-2019
Sayandip Saha V/S Apple India Pvt.Ltd.
Court Name: StateCommission
Appelant Advocate Ms. Tanusree Dhar
Respondant Advocate Mr. Asok Kumar Sil. Smt. Rami Chatterjee.
STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087Revision Petition No. RP/118/2017( Date of Filing : 22 May 2017 )(Arisen out of Order Dated 05/04/2017 in Case No. Complaint Case No. CC/45/2017 of District Kolkata-II(Central))1. App...
Case Number: 118
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Date of Filing: 22-05-2017
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Date of Upload: 27-03-2019
Apple India Pvt. Ltd. V/S Mohan Lal
Court Name: DF-I
Appelant Advocate Gaurav Bhardwaj
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-I, U.T. CHANDIGARH =======Consumer Complaint No.:CC/120/2018Date of Institution:06/03/2018Date of Decision:25/03/2019Mohan Lal, Set No.1, Block No.20, U.S. Club, Shimla (H.P).…..ComplainantV E R S U S1. Apple India Pvt. Limited, 1...
Case Number: 120
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Date of Filing: 06-03-2018
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Date of Upload: 25-03-2019
Apple India Private Limited V/S Mr. Shashank Sharma
Court Name: Gurgaon
Appelant Advocate
Respondant Advocate
Case Number: 133
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Date of Filing: 01-03-2019
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Date of Upload: 14-05-2019
SAURABH & OTHERS V/S APPLE INDIA PVT. LTD.
Court Name: StateCommission
Appelant Advocate ANAND SHANKAR
Respondant Advocate
IN THE STATE COMMISSION : DELHI(Constituted under Section 9 of the Consumer Protection Act, 1986)Revision Petition No.146/2018(Arising out of the order dated 03.10.2018 passed in Complaint Case No.488/2018 by the District Consumer Disputes Redressal Forum(North West), DelhiApple ...
Case Number: 146
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Date of Filing: 20-12-2018
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Date of Upload: 20-03-2019
Apple India Pvt Ltd. V/S Hemant Gulati
Court Name: New Delhi
Appelant Advocate
Respondant Advocate
CONSUMER DISPUTES REDRESSAL FORUM-VI (DISTT. NEW DELHI), ‘M’ BLOCK, 1STFLOOR, VIKAS BHAWAN, I.P.ESTATE, NEW DELHI-110002.CC. No./768/2015 Dated:In the matter of:-Sh. Hema...
Case Number: 768
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Date of Filing: 12-11-2015
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Date of Upload: 18-03-2019
Customer Suppot Apple India pvt. ltd., Manager V/S Nitin sharma
Court Name: Kota
Appelant Advocate C.M.Varma
Respondant Advocate
Case Number: 110
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Date of Filing: 30-01-2017
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Date of Upload: 11-03-2019
APPLE INDIA PVT.LTD V/S HARSH BHARDWAJ
Court Name: Panchkula
Appelant Advocate COMPLAINANT IN PERSON
Respondant Advocate
BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, PANCHKULA.Consumer Complaint No:73 of 2018Date of Institution:12.04.2018Date of Decision:28.02.2019Harsh Bhardwaj S/o Sh. Somdutt Sharma, R/o #1097, First Floor, Sector 7, Panchkula, Haryana, 134109. ….ComplainantVer...
Case Number: 73
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Date of Filing: 12-04-2018
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Date of Upload: 06-03-2019
APPLE INDIA V/S VIKAS JAIN
Court Name: East Delhi
Appelant Advocate
Respondant Advocate
CC. No. 14/17VOKAS THAKUR V/SAPPLE INDIA Pvt.Ltd. & Ors. Date : 27.02.2019Present : None for complainant, None for OP-1Clerk for counsel for OP-2Counsel for OP-3AR for OP-4 None has appeared on behalf of the complainant. The case has been called several times. Now it is 3.15...
Case Number: 14
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Date of Filing: 06-01-2017
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Date of Upload: 05-03-2019
Apple India Pvt. Ltd V/S Raghav Pratap Singh s/o Ram Pratap Singh
Court Name: StateCommission
Appelant Advocate Imran Khan
Respondant Advocate
Case Number: 118
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Date of Filing: 26-07-2018
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Date of Upload: 26-02-2019
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Common FAQ
Question : Am I eligible to file case against Apple in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Apple ?
Answer : A complaint may be made against Apple under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Apple products in Consumer Court in 4 Steps
Step 1
Contact Apple Support:
Contact Apple's customer support through Apple website website, call Apple customer support on the above phone number, or visit nearest Apple Store.Explain your issue and wait if they can help resolve it.
Step 2
Send complaint via registered post or Email
If your issue is not resolved through initial contact, write a formal letter or email to the above mentioned address. Explain the problem, your attempts to resolve it, and your desired outcome.Mention all the details of your previous complaints, including dates, times, names of individuals involved (if applicable), and any other relevant information.
Step 3
Contact Consumer Court
If your complaint remains unresolved even after sending an Email or letter, you can contact consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Apple.NOTE : Remember to keep records of all communication and actions you take throughout this process. Having a well-documented record of the issue can be useful in the complaint process.