Apple

Apple Customer Care

Address: 19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore 560001, India.

Email ID: support@icareservice.co.in

Phone No: 08046999888

Website : https://www.apple.com/in/

Latest Judgments

Total 844 Consumer Court Cases Against Apple.

Uttar Pradesh

APPLE INDIA PVT.LTD. V/S PRIYANKA VERMA

Apple   Apple  

Court Name: Gautam Buddha Nagar

Appelant Advocate

Respondant Advocate

Case Number: 211

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Date of Filing: 31-05-2019

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Date of Upload: 05-10-2019

Goa

APPLE INDIA PRIVATE LIMITED V/S Mr. Savio Proenca

Apple   Apple  

Court Name: North Goa

Appelant Advocate

Respondant Advocate

Case Number: 50

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Date of Filing: 24-07-2019

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Date of Upload: 13-08-2019

Haryana

Apple India Limited, V/S Rakshit Sikka

Apple   Apple  

Court Name: Rohtak

Appelant Advocate Sh. Sandeep Raj Kinra

Respondant Advocate

District Consumer Disputes Redressal Forum Rohtak.Rohtak, Haryana. Execution Application No. EA/19/113( Date of Filing : 14 Jun 2019 )InComplaint Case No. CC/15/5771. Rakshit SikkaS/o Sh. Sunil Sikka R/o H.No. 112-R Model Town Rohtak. ...........Appellant(s)Versus1. Apple India L...

Case Number: 19

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Date of Filing: 14-06-2019

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Date of Upload: 16-08-2019

Punjab

Apple India P.Ltd V/S Captain Abhinav

Apple   Apple  

Court Name: Bhatinda

Appelant Advocate Nihit Dalmia

Respondant Advocate

Final Order of DISTT.CONSUMER DISPUTES REDRESSAL FORUM, Court Room No.19, Block-C,Judicial Court Complex, BATHINDA-151001 (PUNJAB)PUNJABComplaint Case No. CC/19/45( Date of Filing : 20 Feb 2019 )1. Captain AbhinavQTR.NO.P653/D,Faridkot Military Station,Faridkot-151203...........C...

Case Number: 19

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Date of Filing: 20-02-2019

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Date of Upload: 14-08-2019

Punjab

Kundan singh bisht and others V/S Apple India Pvt. Ltd.

Apple   Apple  

Court Name: StateCommission

Appelant Advocate Devinder Kumar

Respondant Advocate

Case Number: 590

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Date of Filing: 18-10-2018

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Date of Upload: 31-07-2019

NCDRC

APPLE INDIA PRIVATE LIMITED & 2 ORS. V/S RAGHAV PRATAP SINGH

Apple   Apple  

Court Name: NCDRC

Appelant Advocate M/S. CAPSTONE LEGAL.

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI FIRST APPEAL NO. 1106 OF 2019(Against the Order dated 25/02/2019 in Complaint No. 118/2018 of the State Commission Rajasthan)1. RAGHAV PRATAP SINGHS/O. SHRI. RAMPRATAP SINGH. R/O. DIGGI HOUSE, SHIVAJI MARG, SAWAI MANSINGH H...

Case Number: 1106

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Date of Filing: 05-07-2019

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Date of Upload: 19-07-2019

Haryana

Apple India Pvt. Ltd. V/S Parteek S/o Balwan Singh

Apple  

Court Name: Sonipat

Appelant Advocate Vikas Panwar

Respondant Advocate

Case Number: 8

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Date of Filing: 01-04-2019

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Date of Upload: 11-07-2019

Kerala

APPLE INDIA PVT .LTD V/S ATHUL .A.V

Apple   Apple  

Court Name: Kozhikode

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUMKARANTHUR PO,KOZHIKODEComplaint Case No. CC/306/2018( Date of Filing : 05 Nov 2018 )1. ATHUL .A.VALATHUM VEETIL (H),THAMBURAN PADI ,NORTH BEYPORE ,CALICUT ,KERALA -673015...........Complainant(s)Versus1. APPLE INDIA PVT .LTD19th FLOOR ,CONCORDE TO...

Case Number: 306

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Date of Filing: 05-11-2018

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Date of Upload: 16-07-2019

Rajasthan

apple india pvt. ltd V/S Hitendra joshi

Apple  

Court Name: Jaipur-IV

Appelant Advocate ravi sharma

Respondant Advocate vijay singh solanki

Case Number: 245

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Date of Filing: 20-06-2016

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Date of Upload: 10-07-2019

Madhya Pradesh

Branch Manager TATA Motors V/S Apple Public School

Apple   Apple   Tata Motors   School   Tata  

Court Name: Chhatarpur

Appelant Advocate Shri Fareed Ahmad Khan

Respondant Advocate

Case Number: 19

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Date of Filing: 07-01-2019

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Date of Upload: 06-07-2019

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Common FAQ

Question : Am I eligible to file case against Apple in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Apple ?

Answer : A complaint may be made against Apple under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.

Procedure to File Complaint againt Apple products in Consumer Court in 4 Steps


Step 1

Contact Apple Support:

Contact Apple's customer support through Apple website website, call Apple customer support on the above phone number, or visit nearest Apple Store.
Explain your issue and wait if they can help resolve it.


Step 2

Send complaint via registered post or Email

If your issue is not resolved through initial contact, write a formal letter or email to the above mentioned address. Explain the problem, your attempts to resolve it, and your desired outcome.
Mention all the details of your previous complaints, including dates, times, names of individuals involved (if applicable), and any other relevant information.

Step 3

Contact Consumer Court

If your complaint remains unresolved even after sending an Email or letter, you can contact consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Apple.

NOTE : Remember to keep records of all communication and actions you take throughout this process. Having a well-documented record of the issue can be useful in the complaint process.