Apple

Apple Customer Care

Address: 19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore 560001, India.

Email ID: support@icareservice.co.in

Phone No: 08046999888

Website : https://www.apple.com/in/

Latest Judgments

Total 844 Consumer Court Cases Against Apple.

Punjab

Apple India Pvt Ltd & Others V/S Davinder Singh

Apple  

Court Name: Barnala

Appelant Advocate In Person

Respondant Advocate

Heading1Heading2Complaint Case No. CC/37/2019( Date of Filing : 08 Apr 2019 )1. Davinder SinghS/o Surjit Singh R/o Village ManalBarnalaPunjab...........Complainant(s)Versus1. Apple India Pvt Ltd & Others19th floor,concord e Tower C,UB city, No.24,Vittal Mallya Road Bangalore 5600...

Case Number: 37

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Date of Filing: 08-04-2019

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Date of Upload: 18-11-2019

Rajasthan

Apple India pvt. ltd., Manager V/S Shailesh jain

Apple   Apple  

Court Name: Kota

Appelant Advocate Vishnu prakash sharma

Respondant Advocate Pawan gautam

Case Number: 256

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Date of Filing: 19-05-2017

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Date of Upload: 18-11-2019

Punjab

Apple India Ltd. V/S Balbir Singh

Apple  

Court Name: Amritsar

Appelant Advocate

Respondant Advocate

District Consumer Disputes Redressal ForumSCO 100, District Shopping Complex, Ranjit AvenueAmritsarPunjabExecution Application No. EA/49/2019( Date of Filing : 28 Mar 2019 )InComplaint Case No. CC/17/7451. Balbir Singh174-A, Gali no.1, Rishi Vihar, Majitha Road, AmritsarAmritsarP...

Case Number: 49

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Date of Filing: 28-03-2019

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Date of Upload: 20-11-2019

Kerala

Apple India Private Ltd V/S Aiwin C Manuel

Apple   Apple  

Court Name: Kottayam

Appelant Advocate

Respondant Advocate

Consumer Disputes Redressal Forum, KottayamKottayamComplaint Case No. CC/48/2019( Date of Filing : 10 Apr 2019 )1. Aiwin C ManuelCharalil House Thattarathatta Post Thodupuzha...........Complainant(s)Versus1. Apple India Private Ltd19th floor,Concord Tower CUB city No.24 Vittal Ma...

Case Number: 48

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Date of Filing: 10-04-2019

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Date of Upload: 03-12-2019

Chandigarh

Apple India Pvt. Ltd. V/S Gurdeep Kaur

Apple   Apple  

Court Name: DF-I

Appelant Advocate Ramanpreet Singh

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-I, U.T. CHANDIGARH =======Consumer Complaint No.:CC/534/2018Date of Institution:26/10/2018Date of Decision:31/10/2019Gurdeep Kaur D/o Sh. Raghvir Singh, R/o H.No.3432, Sector 71, Mohali.…..ComplainantV E R S U S[1] Apple India Pvt...

Case Number: 534

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Date of Filing: 26-10-2018

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Date of Upload: 01-11-2019

Haryana

Apple Mobiles India V/S Ashish Goyal

Apple   Apple  

Court Name: Hisar

Appelant Advocate In Person

Respondant Advocate Sh. Bharat Dhanda

Case Number: 540

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Date of Filing: 30-11-2018

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Date of Upload: 26-11-2019

Karnataka

Apple In corporation V/S Sri. Mithun Rao

Apple   Apple  

Court Name: Bangalore 1st & Rural Additional

Appelant Advocate Smt. Bhuvaneshwari

Respondant Advocate

Case Number: 692

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Date of Filing: 24-04-2019

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Date of Upload: 22-06-2023

Kerala

APPLE INDIA PVT LTD V/S JEFRIN K J

Apple   Apple  

Court Name: Ernakulam

Appelant Advocate

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/16/85( Date of Filing : 09 Feb 2016 )1. JEFRIN K JKUTTAPPASSERY HOUSE,MUNDAMVELI P.O. SOUDHI,COCHIN-7...........Complainant(s)Versus1. APPLE INDIA PVT LTD19 FLOOR CONCORD TOWER C,UB CITY NO.24 VITTAL MALLY...

Case Number: 16

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Date of Filing: 09-02-2016

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Date of Upload: 05-03-2020

Gujarat

APPLE INDIA PVT LTD V/S HEMANG ARVUNDBHAI DAVE

Apple   Apple  

Court Name: Jamnagar

Appelant Advocate K.B.DAVADA

Respondant Advocate J.M.JOGADIYA

Case Number: 18

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Date of Filing: 29-12-2018

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Date of Upload: 23-10-2019

Karnataka

Apple India Private Limited, V/S Sumanth B.A,

Apple   Apple  

Court Name: Bangalore 4th Additional

Appelant Advocate

Respondant Advocate

Case Number: 1103

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Date of Filing: 30-06-2018

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Date of Upload: 21-10-2019

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Common FAQ

Question : Am I eligible to file case against Apple in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Apple ?

Answer : A complaint may be made against Apple under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.

Procedure to File Complaint againt Apple products in Consumer Court in 4 Steps


Step 1

Contact Apple Support:

Contact Apple's customer support through Apple website website, call Apple customer support on the above phone number, or visit nearest Apple Store.
Explain your issue and wait if they can help resolve it.


Step 2

Send complaint via registered post or Email

If your issue is not resolved through initial contact, write a formal letter or email to the above mentioned address. Explain the problem, your attempts to resolve it, and your desired outcome.
Mention all the details of your previous complaints, including dates, times, names of individuals involved (if applicable), and any other relevant information.

Step 3

Contact Consumer Court

If your complaint remains unresolved even after sending an Email or letter, you can contact consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Apple.

NOTE : Remember to keep records of all communication and actions you take throughout this process. Having a well-documented record of the issue can be useful in the complaint process.