Apple
Apple Customer Care
Address: 19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore 560001, India.
Email ID: support@icareservice.co.in
Phone No: 08046999888
Website : https://www.apple.com/in/
Latest Judgments
Total 844 Consumer Court Cases Against Apple.
APPLE INDIA PVT. LTD. V/S RAJENDRA SONI
Court Name: Jodhpur
Appelant Advocate V.K.MAHESHWARI
Respondant Advocate AKSHAT VERMA
Case Number: 591
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Date of Filing: 06-08-2015
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Date of Upload: 01-03-2021
Apple India Etc. V/S Smt. Sunita Joshi
Court Name: Bikaner
Appelant Advocate Sh. Trilochan Sharma
Respondant Advocate
Case Number: 242
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Date of Filing: 16-12-2020
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Date of Upload: 04-02-2021
M/s Apple India Pvt. Ltd. V/S M/s Pradeep Hari & Company
Court Name: Muradabad-II
Appelant Advocate Shri Deeapk Bajaj
Respondant Advocate
Case Number: 67
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Date of Filing: 24-08-2016
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Date of Upload: 23-01-2021
Apple India Pvt Ltd V/S Dinesh Goyal
Court Name: Patiala
Appelant Advocate Mandeep Kharoud
Respondant Advocate
District Consumer Disputes Redressal Forum,PatialaPatialaComplaint Case No. CC/17/378( Date of Filing : 06 Oct 2017 )1. Dinesh GoyalH. No. 143, Ward No. 8, Labh Wali Basti, Patran , Patiala...........Complainant(s)Versus1. Apple India Pvt Ltd24, 19th Floor Concorde t\Tower C, UB ...
Case Number: 17
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Date of Filing: 06-10-2017
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Date of Upload: 13-01-2021
The Manager, Customer Support Apple India Pvt. Ltd. V/S Shri Shridhar C Bovalekar
Court Name: Uttara Kannda
Appelant Advocate B.K Naik
Respondant Advocate Prasad Pednekar
Case Number: 72
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Date of Filing: 21-09-2019
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Date of Upload: 12-01-2021
Apple India Pvt. Ltd. V/S Pratham Sethi
Court Name: DF-I
Appelant Advocate Avneet K Brar, Mayank Goyal
Respondant Advocate
Before the National Lok Adalat held in District Consumer Disputes Redressal Commission-I, U.T., ChandigarhCONSUMER COMPLAINT NO. 61 OF 2020 Pratham Sethi Vs Apple India Private Limited & anr. BEFORE: RATTAN SINGH THAKUR,PRESIDENT(JUDGE OF THE LOK ADALAT) SURJEET KAUR, MEMBER...
Case Number: 61
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Date of Filing: 03-02-2020
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Date of Upload: 14-12-2020
Case Number: 20
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Date of Filing: 29-09-2020
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Date of Upload: 30-12-2020
Apple Mobiles India V/S Ashish Goyal
Court Name: Hisar
Appelant Advocate In Person
Respondant Advocate Sh. Abhishek Aggarwal
Case Number: 4
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Date of Filing: 07-01-2020
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Date of Upload: 08-12-2020
APPLE INDIA PRIVATE LIMITED V/S NISAR AHMED
Court Name: Jaipur-III
Appelant Advocate ABDUL KHALIL
Respondant Advocate TEJ PARKASH
Case Number: 218
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Date of Filing: 20-09-2018
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Date of Upload: 21-12-2020
The Manager, Apple India Pvt. Ltd., V/S Sri Aneesh,
Court Name: Rayagada
Appelant Advocate Self
Respondant Advocate Self
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, RAYAGADA,STATE: ODISHA.C.C. Case No. 156 / 2019. Date. 26 . 11 . 2020.P R E S E N T .Sri Gadadhara Sahu, President –in-chargeSmt. Padmalaya Mishra,. MemberSri Aneesh.B, S/O: B.Ratnakar, UGMIT Road, Kapilas Road, Po/, Dist.Rayagad...
Case Number: 156
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Date of Filing: 30-12-2019
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Date of Upload: 31-12-2020
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Common FAQ
Question : Am I eligible to file case against Apple in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Apple ?
Answer : A complaint may be made against Apple under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Apple products in Consumer Court in 4 Steps
Step 1
Contact Apple Support:
Contact Apple's customer support through Apple website website, call Apple customer support on the above phone number, or visit nearest Apple Store.Explain your issue and wait if they can help resolve it.
Step 2
Send complaint via registered post or Email
If your issue is not resolved through initial contact, write a formal letter or email to the above mentioned address. Explain the problem, your attempts to resolve it, and your desired outcome.Mention all the details of your previous complaints, including dates, times, names of individuals involved (if applicable), and any other relevant information.
Step 3
Contact Consumer Court
If your complaint remains unresolved even after sending an Email or letter, you can contact consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Apple.NOTE : Remember to keep records of all communication and actions you take throughout this process. Having a well-documented record of the issue can be useful in the complaint process.