Apple
Apple Customer Care
Address: 19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore 560001, India.
Email ID: support@icareservice.co.in
Phone No: 08046999888
Website : https://www.apple.com/in/
Latest Judgments
Total 844 Consumer Court Cases Against Apple.
M/s Chauhan Apple Company. & Anr. V/S United India Insurance Co. Ltd. & Anr.
United India Insurance Apple Apple
Court Name: StateCommission
Appelant Advocate Mr. Vivek Negi.
Respondant Advocate Mr. Virender Sharma, Seema Azad.
Case Number: 322
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Date of Filing: 29-11-2018
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Date of Upload: 07-04-2021
Apple India Private Limited, V/S Kiran Raj S,
Court Name: Bangalore 4th Additional
Appelant Advocate IP
Respondant Advocate
Case Number: 566
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Date of Filing: 28-08-2020
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Date of Upload: 31-05-2021
The General Manager (Sales) Apple iPhone V/S Youdvir Singh
Court Name: Charkhi Dadri
Appelant Advocate
Respondant Advocate
Case Number: 1
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Date of Filing: 01-01-2021
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Date of Upload: 09-03-2022
AADHAR AND OTHERS V/S APPLE INDIA PVT. LTD.
Court Name: StateCommission
Appelant Advocate MANPREET SAWHNEY
Respondant Advocate
Heading1Heading2First Appeal No. A/45/2021( Date of Filing : 08 Mar 2021 )(Arisen out of Order Dated 19/01/2021 in Case No. 443/2019 of District Karnal)1. APPLE INDIA PVT. LTD. 19TH FLOOR, CONCORDE TOWER-C, UB CITY NO. 24, VITTAL MALLYA ROAD, BANGALORE. ...........Appellant(s)Ver...
Case Number: 45
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Date of Filing: 08-03-2021
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Date of Upload: 28-04-2021
Apple India Pvt. Ltd. V/S Gagandeep Singh S/o Sh Harcharan Singh
Court Name: Jalandhar
Appelant Advocate Sh Gagandeep Singh Anu
Respondant Advocate
Distt Consumer Disputes Redressal CommissionLadowali Road, District Administrative Complex,2nd Floor, Room No - 217 JALANDHAR (PUNJAB) Complaint Case No. CC/435/2017( Date of Filing : 09 Nov 2017 )1. Gagandeep Singh S/o Sh Harcharan SinghR/o H.No.18,New G.T.B. Nagar, JalandharPun...
Case Number: 435
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Date of Filing: 09-11-2017
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Date of Upload: 17-03-2021
APPLE INDIA PVT. LTD. (RELIANCE RETAIL) V/S SAROJ VYAS
Court Name: Jodhpur-II
Appelant Advocate DWARKESH VYAS
Respondant Advocate
Case Number: 17
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Date of Filing: 18-07-2017
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Date of Upload: 02-07-2021
Apple India Pvt Ltd V/S Subhash Grover
Court Name: Gurgaon
Appelant Advocate Sh. Deepak Gupta
Respondant Advocate
Case Number: 1
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Date of Filing: 06-01-2020
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Date of Upload: 26-03-2021
MANAGER CUSTOMER SUPPORT APPLE INDIA PVT LTD & OTHERS V/S ANUJ NINANIYA S/O VEDPRAKASH DHANUKA
Court Name: Hanumangarh
Appelant Advocate ANUJ DODA
Respondant Advocate
Case Number: 45
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Date of Filing: 25-01-2018
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Date of Upload: 04-03-2021
APPLE INDIA PVT LTD V/S VIVEK PRAKASH
Court Name: Ernakulam
Appelant Advocate J.SURYA
Respondant Advocate
BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/18/19( Date of Filing : 04 Jan 2018 )1. VIVEK PRAKASHPRAKASH BHAVAN EDAPPAL MALAPPURAM...........Complainant(s)Versus1. APPLE INDIA PVT LTDCONCORDE TOWER C UB CITY VITTAL MALLIYA RD BANGALORE REO BY ITS AU...
Case Number: 18
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Date of Filing: 04-01-2018
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Date of Upload: 18-03-2021
(1)MANAGING DIRECTOR, APPLE INDIA PVT.LTD. (2)SAM TELECOM V/S DENIM VINOD PATEL
Court Name: Navsari
Appelant Advocate N.D.VAKIL
Respondant Advocate (1)A.M.RAJPUT (2) -
Case Number: 21
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Date of Filing: 21-01-2021
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Date of Upload: 03-03-2021
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Common FAQ
Question : Am I eligible to file case against Apple in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Apple ?
Answer : A complaint may be made against Apple under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Apple products in Consumer Court in 4 Steps
Step 1
Contact Apple Support:
Contact Apple's customer support through Apple website website, call Apple customer support on the above phone number, or visit nearest Apple Store.Explain your issue and wait if they can help resolve it.
Step 2
Send complaint via registered post or Email
If your issue is not resolved through initial contact, write a formal letter or email to the above mentioned address. Explain the problem, your attempts to resolve it, and your desired outcome.Mention all the details of your previous complaints, including dates, times, names of individuals involved (if applicable), and any other relevant information.
Step 3
Contact Consumer Court
If your complaint remains unresolved even after sending an Email or letter, you can contact consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Apple.NOTE : Remember to keep records of all communication and actions you take throughout this process. Having a well-documented record of the issue can be useful in the complaint process.