Apple
Apple Customer Care
Address: 19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore 560001, India.
Email ID: support@icareservice.co.in
Phone No: 08046999888
Website : https://www.apple.com/in/
Latest Judgments
Total 844 Consumer Court Cases Against Apple.
Apple (India) V/S Priyanka Puri
Court Name: DF-I
Appelant Advocate A.P.S. Rana
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION-I,U.T. CHANDIGARHConsumer Complaint No.:CC/149/2019Date of Institution:13/03/2019Date of Decision:02/12/2021Priyanka Puri aged about 23 years, D/o Sh.Ajay Puri, R/o House No.238, Jamuna Enclave, Zirakpur, Distt. SAS Nagar, Mohali.&h...
Case Number: 149
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Date of Filing: 13-03-2019
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Date of Upload: 03-12-2021
M/s Apple India Pvt Ltd V/S Sri Shreyas U Bhide
Court Name: Bangalore 4th Additional
Appelant Advocate K.B.Chandrashekar
Respondant Advocate
Case Number: 414
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Date of Filing: 07-10-2021
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Date of Upload: 19-01-2022
APPLE INDIA PVT.LTD V/S VINOD KUMAR DUDI
Court Name: Hanumangarh
Appelant Advocate GURMEL SINGH
Respondant Advocate
Case Number: 318
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Date of Filing: 25-10-2018
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Date of Upload: 24-11-2021
1. Managing Director Apple India Pvt. Ltd. V/S Kalandar Mansoor,
Court Name: Dakshina Kannada
Appelant Advocate Sanjay D
Respondant Advocate
Case Number: 179
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Date of Filing: 24-09-2019
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Date of Upload: 25-02-2022
Apple India Private Limited And Others V/S Rupam Dubey
Court Name: Jabalpur
Appelant Advocate S.N.Verma
Respondant Advocate Nitin Gupta
Case Number: 22
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Date of Filing: 04-09-2018
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Date of Upload: 26-10-2021
Apple India Pvt. Ltd. V/S Laxman Ram
Court Name: Bikaner
Appelant Advocate Sh. Sanjay Ramawat
Respondant Advocate
Case Number: 38
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Date of Filing: 22-02-2019
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Date of Upload: 18-10-2021
DIGICARE Service APPLE Rohtak V/S Shubham Chaudhary
Court Name: Rohtak
Appelant Advocate Sh. Divyam Panghal
Respondant Advocate
District Consumer Disputes Redressal Commission Rohtak.Haryana. Complaint Case No. CC/20/452( Date of Filing : 14 Oct 2020 )1. Shubham ChaudharyS/o Rajeev Singh Boys Hostel No.9 (Mount Abu), Maharshi Dayanand University, Rohtak............Complainant(s)Versus1. DIGICARE Service A...
Case Number: 20
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Date of Filing: 14-10-2020
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Date of Upload: 14-10-2021
The Manager, Pragathi Apple Education V/S Umashankar D.C
Court Name: Shimoga
Appelant Advocate Smt. Sathyavathi S
Respondant Advocate Vidyarani G
Case Number: 22
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Date of Filing: 18-02-2021
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Date of Upload: 08-10-2021
Apple India Private Limited, V/S Mr. Mrinal Kumar,
Court Name: Bangalore 2nd Additional
Appelant Advocate
Respondant Advocate
Case Number: 2834
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Date of Filing: 26-10-2017
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Date of Upload: 27-09-2021
Apple India Private Limited V/S Jagdeep Kumar
Court Name: Firozpur
Appelant Advocate In Person
Respondant Advocate
Case Number: 160
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Date of Filing: 05-04-2021
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Date of Upload: 04-10-2021
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Common FAQ
Question : Am I eligible to file case against Apple in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Apple ?
Answer : A complaint may be made against Apple under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Apple products in Consumer Court in 4 Steps
Step 1
Contact Apple Support:
Contact Apple's customer support through Apple website website, call Apple customer support on the above phone number, or visit nearest Apple Store.Explain your issue and wait if they can help resolve it.
Step 2
Send complaint via registered post or Email
If your issue is not resolved through initial contact, write a formal letter or email to the above mentioned address. Explain the problem, your attempts to resolve it, and your desired outcome.Mention all the details of your previous complaints, including dates, times, names of individuals involved (if applicable), and any other relevant information.
Step 3
Contact Consumer Court
If your complaint remains unresolved even after sending an Email or letter, you can contact consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Apple.NOTE : Remember to keep records of all communication and actions you take throughout this process. Having a well-documented record of the issue can be useful in the complaint process.