Apple
Apple Customer Care
Address: 19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore 560001, India.
Email ID: support@icareservice.co.in
Phone No: 08046999888
Website : https://www.apple.com/in/
Latest Judgments
Total 844 Consumer Court Cases Against Apple.
Deepak Kumar V/S Apple India Pvt. Ltd.
Court Name: StateCommission
Appelant Advocate Rawley & Associates
Respondant Advocate Anup Kumar
KARNATAKA STATE CONSUMER DISPUTES REDRESSAL COMMISSION BASAVA BHAVAN, BANGALORE.Revision Petition No. RP/24/2019( Date of Filing : 06 Feb 2019 )(Arisen out of Order Dated 27/11/2018 in Case No. CC/1579/2018 of District Bangalore 2nd Additional)1. Apple India Pvt. Ltd.19th floor, ...
Case Number: 24
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Date of Filing: 06-02-2019
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Date of Upload: 05-01-2023
Apple India Pvt Ltd V/S Raj Kumar
Court Name: Faridkot
Appelant Advocate Rajneesh Garg
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, FARIDKOT Complaint No. : 28 of 2021 Date of Institution : 27.01.2021 Date of Decision : 02.02.2022Raj Kumar aged about 46 years, son of Sh Ram Krishan, resident of Mohalla Khokhran, Nim Wali Gali, Faridkot. .....ComplainantVersusApple ...
Case Number: 21
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Date of Filing: 27-01-2021
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Date of Upload: 17-02-2022
Apple India Pvt. Ltd. V/S Shubhangi Hanmant Noukudkar
Court Name: Kolhapur
Appelant Advocate A.S.Desai
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION,KOLHAPURCentral Administrative Building, Second Floor, South Side, Kasaba Bawada Road, Kolhapur.Phone No. (0231) 2651327, Fax No. (0231) 2651327.Complaint Case No. CC/18/322( Date of Filing : 29 Sep 2018 )1. Shubhangi Hanmant Noukud...
Case Number: 18
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Date of Filing: 29-09-2018
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Date of Upload: 03-02-2022
APPLE INDIA PRIVATE LIMITED V/S AMAAN HUSAIN
Court Name: Muradabad-I
Appelant Advocate
Respondant Advocate
...
Case Number: 124
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Date of Filing: 19-07-2018
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Date of Upload: 18-01-2022
Apple India Pvt. Ltd. V/S Shubham Chaudhary
Court Name: Rohtak
Appelant Advocate Sh. Divyan Panghal
Respondant Advocate
District Consumer Disputes Redressal Commission Rohtak.Haryana. Execution Application No. EA/21/73( Date of Filing : 22 Nov 2021 )InComplaint Case No. CC/20/4521. Shubham ChaudharyS/o Rajeev Singh Boys Hostel No.9 (Mount Abu), Maharshi Dayanand University, Rohtak............Appel...
Case Number: 21
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Date of Filing: 22-11-2021
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Date of Upload: 31-12-2021
Case Number: 31
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Date of Filing: 23-12-2021
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Date of Upload: 24-12-2021
APPLE INDIA V/S MITTAL MADKALIS
Court Name: Alwar
Appelant Advocate VIDPRAKESH SHARMA
Respondant Advocate
Case Number: 52
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Date of Filing: 22-07-2021
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Date of Upload: 21-12-2021
Apple India Private Limited V/S Anil Munjal
Court Name: Karnal
Appelant Advocate Gagan Chugh
Respondant Advocate Dheeraj Sachdeva
BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, KARNAL. Complaint No. 142 of 2020 Date of instt.06.03.2020 Date of Decision 16.12.2021Anil Munjal son of Shri Nathu Ram Munjal aged about 47 years resident of House no.266, Sector-12, Part-II, Urban Estate, Karnal, Dis...
Case Number: 142
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Date of Filing: 06-03-2020
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Date of Upload: 24-12-2021
Case Number: 867
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Date of Filing: 11-07-2016
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Date of Upload: 14-12-2021
Apple India Pvt Ltd Managing Director V/S Mahadeorao Ragunath Gheware
Court Name: Akola
Appelant Advocate Adv. A D Nimalkar
Respondant Advocate Adv. N.J. Patil Adv. A.R. Ranpise
Case Number: 19
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Date of Filing: 11-04-2019
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Date of Upload: 10-12-2021
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Common FAQ
Question : Am I eligible to file case against Apple in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Apple ?
Answer : A complaint may be made against Apple under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Apple products in Consumer Court in 4 Steps
Step 1
Contact Apple Support:
Contact Apple's customer support through Apple website website, call Apple customer support on the above phone number, or visit nearest Apple Store.Explain your issue and wait if they can help resolve it.
Step 2
Send complaint via registered post or Email
If your issue is not resolved through initial contact, write a formal letter or email to the above mentioned address. Explain the problem, your attempts to resolve it, and your desired outcome.Mention all the details of your previous complaints, including dates, times, names of individuals involved (if applicable), and any other relevant information.
Step 3
Contact Consumer Court
If your complaint remains unresolved even after sending an Email or letter, you can contact consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Apple.NOTE : Remember to keep records of all communication and actions you take throughout this process. Having a well-documented record of the issue can be useful in the complaint process.