Apple

Apple Customer Care

Address: 19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore 560001, India.

Email ID: support@icareservice.co.in

Phone No: 08046999888

Website : https://www.apple.com/in/

Latest Judgments

Total 844 Consumer Court Cases Against Apple.

Chandigarh

Apple India Pvt. Ltd. V/S Gurdeep Kaur

Apple   Apple  

Court Name: DF-I

Appelant Advocate Raman Dhaliwal, Abhishek Sharma

Respondant Advocate

District Consumer Disputes Redressal Commission-I, U.T., Chandigarh Execution Application No. 12 OF 2020in CC/534/2018Gurdeep KaurVs Apple India Private Limited & anr.BEFORE: SURJEET KAUR, PRESIDING MEMBER SURESH KUMAR SARDANA, MEMBERPRESENT: Sh.Raman Dhaliwal, Counsel for Co...

Case Number: 12

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Date of Filing: 28-01-2020

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Date of Upload: 07-05-2022

Kerala

Care Apple Technology (p) Ltd V/S Saffal

Apple   Apple  

Court Name: Trissur

Appelant Advocate V.P.Kishor

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUMAYYANTHOLETHRISSUR-3Complaint Case No. CC/21/124( Date of Filing : 20 Mar 2021 )1. SaffalKuttipuzhakaran.P.O,Mala...........Complainant(s)Versus1. Care Apple Technology (p) LtdNo 6 Marottichodu Road,Edappilly,Cochin2. Managing Director,I care Appl...

Case Number: 21

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Date of Filing: 20-03-2021

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Date of Upload: 10-10-2022

Haryana

Apple India Private Limited V/S Rahul Raj

Apple  

Court Name: Gurgaon

Appelant Advocate In Person

Respondant Advocate

Case Number: 404

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Date of Filing: 09-07-2021

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Date of Upload: 06-05-2022

Gujarat

APPLE IND.PVT.LTD. V/S RAIYANI ZIKAN VINUBHAI

Apple   Apple  

Court Name: Jamnagar

Appelant Advocate RAGHUVIRSINH G JADEJA

Respondant Advocate

Case Number: 21

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Date of Filing: 16-12-2021

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Date of Upload: 22-04-2022

Delhi

APPLE INDIA PVT LTD V/S SAHIL KHAN

Apple   Apple  

Court Name: West Delhi

Appelant Advocate

Respondant Advocate

BEFORE THE CONSUME DISPUTE REDRESSAL FORUM,WEST DISTRICT, JANAKPURI,NEW DELHICC No. 426/17In re:-Sahil Khans/o MD Aftab KhanF-188, ShyamViharPhase-I, NajafgarhNew Delhi-110043 ………..ComplainantVERSUSMs/s Apple India Pvt Ltd19th floor, Conforde TowerUB City No....

Case Number: 17

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Date of Filing: 21-07-2017

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Date of Upload: 26-05-2022

Haryana

M/s Apple India Pvt. Ltd. & Others V/S Gaurav Chawla S/o Shri Ashok Chawla

Apple   Apple  

Court Name: Faridabad

Appelant Advocate Gaurav Chawla

Respondant Advocate

Case Number: 301

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Date of Filing: 14-09-2020

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Date of Upload: 06-04-2022

Karnataka

1. M/s Birla Apple Spire India Limited V/S Sri. P Kusumakar

Apple   Apple  

Court Name: Bangalore 1st & Rural Additional

Appelant Advocate

Respondant Advocate

BEFORE THE BENGALURU RURAL AND URBAN I ADDITIONAL DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, I FLOOR, BMTC, B BLOCK, TTMC BUILDING, K.H.ROAD, SHANTHI NAGAR, BENGALURU-27Complaint Case No. CC/273/2021( Date of Filing : 31 Mar 2021 )1. Sri. P KusumakarS/o Late S Ram Rao, Aged abou...

Case Number: 273

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Date of Filing: 31-03-2021

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Date of Upload: 07-04-2022

Punjab

Apple India Pvt Ltd V/S Lovepreet S/o Sh. Sarabjit Singh

Apple   Apple  

Court Name: Jalandhar

Appelant Advocate Sh. Ashok Sharma

Respondant Advocate

Distt Consumer Disputes Redressal CommissionLadowali Road, District Administrative Complex,2nd Floor, Room No - 217 JALANDHAR (PUNJAB) Complaint Case No. CC/398/2018( Date of Filing : 25 Sep 2018 )1. Lovepreet S/o Sh. Sarabjit SinghR/o 25, Sunshine Valley, Opposite Moti Bagh, PO ...

Case Number: 398

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Date of Filing: 25-09-2018

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Date of Upload: 07-06-2022

Delhi

APPLE INDIA V/S SALONI SHARMA

Apple   Apple  

Court Name: East Delhi

Appelant Advocate

Respondant Advocate

...

Case Number: 149

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Date of Filing: 07-05-2018

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Date of Upload: 25-03-2022

Rajasthan

APPLE INDIA.BHARATPUR V/S ANKIT

Apple   Apple  

Court Name: Bharatpur

Appelant Advocate Rakesh sharma

Respondant Advocate

Case Number: 146

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Date of Filing: 26-07-2018

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Date of Upload: 08-03-2022

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Common FAQ

Question : Am I eligible to file case against Apple in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Apple ?

Answer : A complaint may be made against Apple under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.

Procedure to File Complaint againt Apple products in Consumer Court in 4 Steps


Step 1

Contact Apple Support:

Contact Apple's customer support through Apple website website, call Apple customer support on the above phone number, or visit nearest Apple Store.
Explain your issue and wait if they can help resolve it.


Step 2

Send complaint via registered post or Email

If your issue is not resolved through initial contact, write a formal letter or email to the above mentioned address. Explain the problem, your attempts to resolve it, and your desired outcome.
Mention all the details of your previous complaints, including dates, times, names of individuals involved (if applicable), and any other relevant information.

Step 3

Contact Consumer Court

If your complaint remains unresolved even after sending an Email or letter, you can contact consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Apple.

NOTE : Remember to keep records of all communication and actions you take throughout this process. Having a well-documented record of the issue can be useful in the complaint process.