Apple

Apple Customer Care

Address: 19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore 560001, India.

Email ID: support@icareservice.co.in

Phone No: 08046999888

Website : https://www.apple.com/in/

Latest Judgments

Total 844 Consumer Court Cases Against Apple.

Punjab

Apple India Ltd. V/S Jagminderpal Singh

Apple  

Court Name: Amritsar

Appelant Advocate

Respondant Advocate

Case Number: 520

|

Date of Filing: 26-10-2021

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Date of Upload: 19-07-2022

Maharashtra

1. M/S APPLE INDIA PVT LTD V/S MR. PRABHASH WAMANRAO BHOYAR

Apple   Apple  

Court Name: Thane

Appelant Advocate IN PERSON

Respondant Advocate ADV GAURISH KADAM

Case Number: 510

|

Date of Filing: 04-08-2016

|

Date of Upload: 20-07-2022

Rajasthan

APPLE INDIA PVT LTD V/S DINESH PAREEK

Apple  

Court Name: Jodhpur-II

Appelant Advocate

Respondant Advocate

Case Number: 186

|

Date of Filing: 22-07-2021

|

Date of Upload: 12-07-2022

Punjab

Apple India Private Limited V/S Jatinder Singh kingra

Apple  

Court Name: Moga

Appelant Advocate Sh. Tarang Chopra

Respondant Advocate Sh.Onkar Singh

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, DISTRICT ADMINISTRATIVE COMPLEX,ROOM NOS. B209-B214, BEAS BLOCK, MOGAComplaint Case No. CC/35/2021( Date of Filing : 01 Mar 2021 )1. Jatinder Singh kingraalias Jatinder kingra,Advocate Chamber No. 30, District Courts, Moga s/o Sh. Jasma...

Case Number: 35

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Date of Filing: 01-03-2021

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Date of Upload: 12-07-2022

Haryana

Apple India Private Limited V/S Ankit Rao

Apple   Apple  

Court Name: Gurgaon

Appelant Advocate Sh Abhinav Sharma

Respondant Advocate Sh Sandeep Yadav

Case Number: 182

|

Date of Filing: 08-04-2019

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Date of Upload: 18-07-2022

Punjab

Apple India Ltd. V/S Riku Arora

Apple   Apple  

Court Name: Barnala

Appelant Advocate Sandeep Khanna

Respondant Advocate

Heading1Heading2Complaint Case No. RBT/CC/18/2301. Riku AroraChowk Katra Khazana, AmritsarAmritsarPunjab...........Complainant(s)Versus1. Apple India Ltd.19th floor, Concorde Tower-C, UB City no.24, Vittal Mallya Road, Bangalore 560001Bangalore............Opp.Party(s) BEFORE:HON'...

Case Number: 0

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Date of Filing: 28-03-2018

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Date of Upload: 19-07-2022

Madhya Pradesh

APPLE INDIA V/S JITENDRA SHARMA

Apple  

Court Name: Indore-II

Appelant Advocate

Respondant Advocate

Case Number: 128

|

Date of Filing: 28-07-2018

|

Date of Upload: 05-07-2022

Chandigarh

Apple India Pvt. Ltd, V/S Sh. Sachin Uppal

Apple   Apple  

Court Name: DF-II

Appelant Advocate Gaurav Gupta Adv.

Respondant Advocate Devinder Kumar, Adv.

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION-IIU.T. CHANDIGARHConsumer Complaint No.:722/2019Date of Institution:06.08.2019Date of Decision:05.07.2022Sh.Sachin Uppal r/o # 71, Patap Mandi Shahbad, Haryana 136135 represented through Sh.Paras Chanana s/o Mohinder Chanana r/o H.N...

Case Number: 722

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Date of Filing: 06-08-2019

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Date of Upload: 11-07-2022

Chhattisgarh

MANAGER APPLE SERVICE CENTER V/S VIKAS TIWARI

Apple   Apple  

Court Name: Bilaspur

Appelant Advocate SELF

Respondant Advocate

Case Number: 20

|

Date of Filing: 14-12-2020

|

Date of Upload: 05-08-2022

Punjab

Apple India Ltd. V/S Navanpreet Singh

Apple   Apple  

Court Name: Amritsar

Appelant Advocate Deepinder Singh

Respondant Advocate

Case Number: 516

|

Date of Filing: 01-12-2020

|

Date of Upload: 29-06-2022

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Common FAQ

Question : Am I eligible to file case against Apple in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Apple ?

Answer : A complaint may be made against Apple under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.

Procedure to File Complaint againt Apple products in Consumer Court in 4 Steps


Step 1

Contact Apple Support:

Contact Apple's customer support through Apple website website, call Apple customer support on the above phone number, or visit nearest Apple Store.
Explain your issue and wait if they can help resolve it.


Step 2

Send complaint via registered post or Email

If your issue is not resolved through initial contact, write a formal letter or email to the above mentioned address. Explain the problem, your attempts to resolve it, and your desired outcome.
Mention all the details of your previous complaints, including dates, times, names of individuals involved (if applicable), and any other relevant information.

Step 3

Contact Consumer Court

If your complaint remains unresolved even after sending an Email or letter, you can contact consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Apple.

NOTE : Remember to keep records of all communication and actions you take throughout this process. Having a well-documented record of the issue can be useful in the complaint process.