Apple
Apple Customer Care
Address: 19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore 560001, India.
Email ID: support@icareservice.co.in
Phone No: 08046999888
Website : https://www.apple.com/in/
Latest Judgments
Total 832 Consumer Court Cases Against Apple.
APPLE INDIA PVT LTD AND OTHRS. V/S KALPESH YOGESH UPADHYAY.
Court Name: Mumbai(Suburban)
Appelant Advocate THROUGH HIS P.A HOLDER-SHRI AJAAY S.JAJODIA
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, MUMBAI SUBURBAN NEW ADMINISTRATIVE BUILDING, 3RD FLOOR, OPP.DR.BABASAHEB AMBEDKAR GARDEN , BANDRA (EAST), DISTRICT-MUMBAI SUBURBAN -400 051, MAHARASHTRA.Review Application No. RA/3/2020( Date of Filing : 30 Sep 2020 )InComplaint Ca...
Case Number: 3
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Date of Filing: 30-09-2020
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Date of Upload: 30-08-2024
MANAGER APPLE INDIA V/S ROHAN GOTAM
Court Name: Bhopal
Appelant Advocate M.AQIL KHAN
Respondant Advocate
Case Number: 0
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Date of Filing: 30-01-2021
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Date of Upload: 27-08-2024
Apple Karnal Service Centre V/S Nisha Goyal
Court Name: Karnal
Appelant Advocate Amish Goel
Respondant Advocate
BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, KARNAL. Execution no.25 of 2024 Date of instt.21.03.2024 Date of Decision:23.08.2024Nisha Goyal earlier resident of H.No.263, Gate No.1, BSNL Telephone Exchange, Sector-8, Urban Estate at present H.No.939, Sector-32, ...
Case Number: 25
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Date of Filing: 21-03-2024
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Date of Upload: 28-08-2024
Apple India Etc. V/S Ajeet Singh
Court Name: Bikaner
Appelant Advocate Gopal Singh 9829995829
Respondant Advocate
Case Number: 151
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Date of Filing: 30-05-2023
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Date of Upload: 03-09-2024
Apple India Pvt. Ltd., V/S Ms. Rani Jakka
Court Name: Krishna at Vijaywada
Appelant Advocate Abdul Nazeer
Respondant Advocate P.Lakshmi Priya
Case Number: 155
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Date of Filing: 05-11-2021
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Date of Upload: 27-08-2024
APPLE INDIA PVT.LTD V/S ANU ANTONY
Court Name: Ernakulam
Appelant Advocate -
Respondant Advocate -
BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/24/892( Date of Filing : 05 Jul 2024 )1. ANU ANTONY74, MATHIRAPPILLY HOUSE MUTTAR ROAD MANJUMMEL P OERNAKULAMKERALA...........Complainant(s)Versus1. APPLE INDIA PVT.LTD19TH FLOOR, CONCORDE TOWER C, UB CITY...
Case Number: 24
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Date of Filing: 05-07-2024
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Date of Upload: 22-08-2024
APPLE INDIA PVT.LTD. V/S NEERAJ KANT KAUSHAL
Court Name: Gautam Buddha Nagar
Appelant Advocate HEMANT KUMAR GOEL
Respondant Advocate
FINAL ORDERDISTRICT CONSUMER COMMISSIONGAUTAM BUDDH NAGAR SURAJPUR , GREATER NOIDA (U.P.)COURT 1Complaint Case No. CC/447/2022( Date of Filing : 06 Aug 2022 )1. NEERAJ KANT KAUSHALFLAT NO A- 10, ASHIYANA ARCHED, SECTOR GAMA 2, GREATER NOIDA, GAUTAM BUDDH NAGAR, ...........Complai...
Case Number: 447
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Date of Filing: 06-08-2022
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Date of Upload: 08-08-2024
APPLE INDIA PVT. LTD. V/S ANKUR PATEL
Court Name: Lucknow-II
Appelant Advocate RAVI KUMAR SINGH
Respondant Advocate
Case Number: 410
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Date of Filing: 24-12-2020
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Date of Upload: 03-08-2024
Apple India Pvt. Ltd. Banglore (Represented by the Authorised Person of the same Company) V/S Md.Ali Akbar Laskar
Court Name: Cachar
Appelant Advocate Adv. Taj Uddin Laskar
Respondant Advocate
Heading1Heading2Complaint Case No. CC/8/2024( Date of Filing : 30 Jan 2024 )1. Md.Ali Akbar LaskarVill- Durganagar, Part- IV, P.O & P.S- Udharbond, Pin-788030CacharAssam...........Complainant(s)Versus1. Apple India Pvt. Ltd. Banglore (Represented by the Authorised Person of the s...
Case Number: 8
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Date of Filing: 30-01-2024
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Date of Upload: 25-07-2024
Image Apple Premium Reseller, V/S Sri. Maruthi Reddy,
Court Name: Bangalore 3rd Additional
Appelant Advocate Shankar S Bhat
Respondant Advocate
Case Number: 91
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Date of Filing: 11-03-2024
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Date of Upload: 29-07-2024
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Common FAQ
Question : Am I eligible to file case against Apple in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Apple ?
Answer : A complaint may be made against Apple under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Apple products in Consumer Court in 4 Steps
Step 1
Contact Apple Support:
Contact Apple's customer support through Apple website website, call Apple customer support on the above phone number, or visit nearest Apple Store.Explain your issue and wait if they can help resolve it.
Step 2
Send complaint via registered post or Email
If your issue is not resolved through initial contact, write a formal letter or email to the above mentioned address. Explain the problem, your attempts to resolve it, and your desired outcome.Mention all the details of your previous complaints, including dates, times, names of individuals involved (if applicable), and any other relevant information.
Step 3
Contact Consumer Court
If your complaint remains unresolved even after sending an Email or letter, you can contact consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Apple.NOTE : Remember to keep records of all communication and actions you take throughout this process. Having a well-documented record of the issue can be useful in the complaint process.