Apple

Apple Customer Care

Address: 19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore 560001, India.

Email ID: support@icareservice.co.in

Phone No: 08046999888

Website : https://www.apple.com/in/

Latest Judgments

Total 844 Consumer Court Cases Against Apple.

Chandigarh

M/S APPLE INDIA PVT. LTD. THROUGH ITS MANAGING DIRECTOR V/S AKHIL BUDHIRAJA

Apple  

Court Name: DF-I

Appelant Advocate SAHIL GARG

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION-I,U.T. CHANDIGARHConsumer Complaint No.:CC/14/2024Date of Institution:02/01/2024Date of Decision:25/09/2024Akhil Budhiraja S/o Sh.Jawahar Budhiraja, resident of House No.113, First Floor, Sector-15, Panchkula-134113....ComplainantVe...

Case Number: 14

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Date of Filing: 02-01-2024

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Date of Upload: 26-09-2024

Punjab

Apple Company V/S Harkamal Singh

Apple  

Court Name: Jalandhar

Appelant Advocate Complainant in Person

Respondant Advocate

Distt Consumer Disputes Redressal CommissionLadowali Road, District Administrative Complex,2nd Floor, Room No - 217 JALANDHAR (PUNJAB) Execution Application No. EA/53/2024( Date of Filing : 21 May 2024 )InComplaint Case No. CC/98/20191. Harkamal SinghS/o Late Harjinder Singh R/O ...

Case Number: 53

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Date of Filing: 21-05-2024

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Date of Upload: 01-10-2024

Maharashtra

APPLE INDIA PRIVATE LIMITED V/S MR. CYRUS NALLASETH

Apple  

Court Name: DCF, South Mumbai

Appelant Advocate KINJAL DOSHI

Respondant Advocate

Case Number: 17

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Date of Filing: 06-05-2017

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Date of Upload: 25-09-2024

Maharashtra

APPLE V/S SURYAKOTI VIDYASAGAR THOMAKE

Apple  

Court Name: Kolhapur

Appelant Advocate E Filing

Respondant Advocate

Case Number: 24

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Date of Filing: 13-12-2023

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Date of Upload: 22-09-2024

Rajasthan

K.B.INFOTECH V/S APPLE TOURS PVT.LTD.

Apple  

Court Name: Jaipur-I

Appelant Advocate GOPAL SHASTRI

Respondant Advocate

Case Number: 1061

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Date of Filing: 31-07-2015

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Date of Upload: 23-09-2024

Uttar Pradesh

APPLE INDIA V/S PRITHVI RAJ PANTH

Apple  

Court Name: Lucknow-I

Appelant Advocate Anand Bhargav

Respondant Advocate

Case Number: 32

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Date of Filing: 23-07-2024

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Date of Upload: 21-09-2024

Delhi

APPLE INDIA V/S GAURAV MAGLANI

Apple  

Court Name: East Delhi

Appelant Advocate

Respondant Advocate

Convenient Shopping Centre, Saini Enclave, DELHI -110092DELHI EASTExecution Application No. EA/25/2024( Date of Filing : 30 Apr 2024 )InComplaint Case No. CC/334/20171. GAURAV MAGLANIRAM NAGAR, EXNT. , DELHI-51...........Appellant(s)Versus1. APPLE INDIAPREET VIHAR, DELHI-92.........

Case Number: 25

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Date of Filing: 30-04-2024

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Date of Upload: 17-09-2024

Haryana

Apple India Private Limited V/S Aryan Malik

Apple  

Court Name: Rohtak

Appelant Advocate Complainant In Person

Respondant Advocate

District Consumer Disputes Redressal Commission Rohtak.Haryana. Complaint Case No. CC/24/177( Date of Filing : 12 Apr 2024 )1. Aryan MalikS/o Devender Malik, aged 20 years, currently r/o at Street 7, Baba Mastnath Nagar, Rohtak-124001, Haryana and having their permanent address a...

Case Number: 24

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Date of Filing: 12-04-2024

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Date of Upload: 18-09-2024

Kerala

Apple India (P)ltd V/S Sidharth B Sabu

Apple  

Court Name: Thiruvananthapuram

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONSISUVIHAR LANEVAZHUTHACAUDTHIRUVANANTHAPURAM695010Complaint Case No. CC/148/2020( Date of Filing : 07 Aug 2020 )1. Sidharth B SabuTC 36/1893-13,puthenpalam road,vallakadavu,Trivandrum...........Complainant(s)Versus1. Apple India (P)l...

Case Number: 148

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Date of Filing: 07-08-2020

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Date of Upload: 07-10-2024

Karnataka

Apple India Pvt Limited V/S Rajesh Ganappa,

Apple  

Court Name: Bangalore 3rd Additional

Appelant Advocate Party in Person

Respondant Advocate

Case Number: 324

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Date of Filing: 16-11-2023

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Date of Upload: 21-09-2024

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Common FAQ

Question : Am I eligible to file case against Apple in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Apple ?

Answer : A complaint may be made against Apple under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.

Procedure to File Complaint againt Apple products in Consumer Court in 4 Steps


Step 1

Contact Apple Support:

Contact Apple's customer support through Apple website website, call Apple customer support on the above phone number, or visit nearest Apple Store.
Explain your issue and wait if they can help resolve it.


Step 2

Send complaint via registered post or Email

If your issue is not resolved through initial contact, write a formal letter or email to the above mentioned address. Explain the problem, your attempts to resolve it, and your desired outcome.
Mention all the details of your previous complaints, including dates, times, names of individuals involved (if applicable), and any other relevant information.

Step 3

Contact Consumer Court

If your complaint remains unresolved even after sending an Email or letter, you can contact consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Apple.

NOTE : Remember to keep records of all communication and actions you take throughout this process. Having a well-documented record of the issue can be useful in the complaint process.