Apple

Apple Customer Care

Address: 19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore 560001, India.

Email ID: support@icareservice.co.in

Phone No: 08046999888

Website : https://www.apple.com/in/

Latest Judgments

Total 844 Consumer Court Cases Against Apple.

Punjab

Apple India Ltd. V/S Ranjodh Singh

Apple  

Court Name: Amritsar

Appelant Advocate Mohinder Kumar

Respondant Advocate

Case Number: 528

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Date of Filing: 08-12-2020

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Date of Upload: 26-10-2022

Delhi

APPLE INDIA V/S AJAI DAKSH

Apple  

Court Name: East Delhi

Appelant Advocate

Respondant Advocate GAGAN SINGLA OP2, TOMOHARA PARTNERS OP1

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION (EAST)GOVT. OF NCT OF DELHICONVENIENT SHOPPING CENTRE, FIRST FLOOR, SAINI ENCLAVE, DELHI – 110 092C.C. No.197/2019AJAI DAKSH,A-106, 3rd Floor,Preet Vihar, (Near Universal Public School)Delhi-110092….ComplainantVersusApp...

Case Number: 197

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Date of Filing: 18-06-2019

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Date of Upload: 02-11-2022

Kerala

M/s Apple India (p) Ltd V/S Aswathy Ashokumar

Apple  

Court Name: Trissur

Appelant Advocate T.S.Sajitha

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUMAYYANTHOLETHRISSUR-3Complaint Case No. CC/22/263( Date of Filing : 25 Jun 2022 )1. Aswathy AshokumarHouse No 7 South Garden 1 st Street Kannankulangara,Koorkenchery,Thrissur...........Complainant(s)Versus1. M/s Apple India (p) LtdCorpearte office ...

Case Number: 22

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Date of Filing: 25-06-2022

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Date of Upload: 23-11-2022

Tamil Nadu

The Manager, HOTEL APPLE TREE V/S Venkatesh

Apple   Hotel  

Court Name: Virudhunagar

Appelant Advocate A.Bramma

Respondant Advocate

Case Number: 0

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Date of Filing: 22-06-2022

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Date of Upload: 27-10-2022

Kerala

Apple India Pvt Ltd V/S Abihilash R

Apple  

Court Name: Idukki

Appelant Advocate

Respondant Advocate

DATE OF FILING : 25.7.2019 IN THE CONSUMER DISPUTES REDRESSAL COMMISSION, IDUKKIDated this the 11th day of October, 2022Present :SRI. C. SURESHKUMAR PRESIDENTSMT. ASAMOL P. MEMBERSRI. AMPADY K.S. MEMBERCC NO.140/2019 BetweenComplainant : Abhilash R., Kalleveetil House, Chatt...

Case Number: 140

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Date of Filing: 26-07-2019

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Date of Upload: 19-11-2022

Uttar Pradesh

APPLE INDIA PVT LTD V/S ANAND KUMAR VERMA

Apple  

Court Name: Lucknow-II

Appelant Advocate RAJAN KANOUJIA

Respondant Advocate

Case Number: 542

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Date of Filing: 03-08-2016

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Date of Upload: 11-10-2022

Maharashtra

Apple Idia Pvt Ltd V/S Jaskiran Kaur

Apple  

Court Name: Additional DCF, Pune

Appelant Advocate

Respondant Advocate

Case Number: 0

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Date of Filing: 24-09-2021

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Date of Upload: 12-10-2022

Gujarat

APPLE AUTOMOTIVE V/S RAM VISHESH PANDEY

Apple  

Court Name: Vadodra Addl

Appelant Advocate SANJAY S SHAH

Respondant Advocate

Case Number: 18

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Date of Filing: 10-12-2018

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Date of Upload: 11-10-2022

Gujarat

Apple India Pvt. Ltd. V/S Renish Harsukhlal Vamja

Apple  

Court Name: Rajkot

Appelant Advocate M. H. Pandya

Respondant Advocate

Case Number: 21

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Date of Filing: 26-03-2021

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Date of Upload: 30-09-2022

Jharkhand

Apple India Pvt. Ltd. V/S Sushant Kumar Mishra

Apple  

Court Name: Kunti

Appelant Advocate

Respondant Advocate

District Consumer Forum, KhuntiJudgmentComplaint Case No. CC/07/2017( Date of Filing : 11 Aug 2017 )1. Sushant Kumar MishraMain Road, Dahuguttu, KhuntiKhuntiJharkhand...........Complainant(s)Versus1. Apple India Pvt. Ltd.19th floor, Concorde Tower C, V.B. City, Vittal Mallaya Roa...

Case Number: 7

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Date of Filing: 11-08-2017

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Date of Upload: 11-10-2022

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Common FAQ

Question : Am I eligible to file case against Apple in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Apple ?

Answer : A complaint may be made against Apple under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.

Procedure to File Complaint againt Apple products in Consumer Court in 4 Steps


Step 1

Contact Apple Support:

Contact Apple's customer support through Apple website website, call Apple customer support on the above phone number, or visit nearest Apple Store.
Explain your issue and wait if they can help resolve it.


Step 2

Send complaint via registered post or Email

If your issue is not resolved through initial contact, write a formal letter or email to the above mentioned address. Explain the problem, your attempts to resolve it, and your desired outcome.
Mention all the details of your previous complaints, including dates, times, names of individuals involved (if applicable), and any other relevant information.

Step 3

Contact Consumer Court

If your complaint remains unresolved even after sending an Email or letter, you can contact consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Apple.

NOTE : Remember to keep records of all communication and actions you take throughout this process. Having a well-documented record of the issue can be useful in the complaint process.