Apple

Apple Customer Care

Address: 19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore 560001, India.

Email ID: support@icareservice.co.in

Phone No: 08046999888

Website : https://www.apple.com/in/

Latest Judgments

Total 844 Consumer Court Cases Against Apple.

Haryana

Apple India Pvt. Ltd. V/S Vishal Nagar

Apple  

Court Name: Panipat

Appelant Advocate Sh. B.S. Jaglan

Respondant Advocate

Case Number: 21

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Date of Filing: 03-06-2021

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Date of Upload: 29-11-2022

Maharashtra

Case Number: 1312

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Date of Filing: 03-12-2021

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Date of Upload: 01-12-2022

Telangana

Apple India V/S Mr. Pratik Sethia

Apple  

Court Name: Hyderabad-III

Appelant Advocate M/s. Anu Priya Sethi

Respondant Advocate Mohd. Aameruddin

Case Number: 203

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Date of Filing: 20-03-2021

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Date of Upload: 19-11-2022

Telangana

Apple India V/S Mr. Pratik Sethia

Apple  

Court Name: Hyderabad-III

Appelant Advocate M/s. Anu Priya Sethi

Respondant Advocate Md. Aameruddin

Case Number: 204

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Date of Filing: 20-03-2021

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Date of Upload: 19-11-2022

Gujarat

THE APPLE INDIA PVT.LTD. V/S DINESH GUPTA

Apple  

Court Name: Surat

Appelant Advocate HESHA MODI

Respondant Advocate DARSHAN SHAH

Case Number: 18

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Date of Filing: 16-03-2018

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Date of Upload: 21-11-2022

Chandigarh

APPLE INDIA V/S OM RATHORE

Apple  

Court Name: DF-I

Appelant Advocate

Respondant Advocate

District Consumer Disputes Redressal Commission-I, U.T., Chandigarh CONSUMER COMPLAINT NO. 875 OF 2022Om Rathore Vs Apple India BEFORE: PAWANJIT SINGH, PRESIDENT SURJEET KAUR, MEMBER SURESH KUMAR SARDANA, MEMBERPRESENT: Complainant in person.Dated : 15th November 2022ORDER The c...

Case Number: 875

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Date of Filing: 15-09-2022

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Date of Upload: 03-12-2022

Karnataka

Shri Umashankar D.C S/o Late Chennappa V/S Pragathi Apple Education Pvt Ltd

Apple   Education  

Court Name: StateCommission

Appelant Advocate Rakesh B.Bhatt

Respondant Advocate

Case Number: 311

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Date of Filing: 25-02-2022

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Date of Upload: 19-12-2022

Kerala

Apple Rose cool service center V/S Kala Krishnankutty

Apple  

Court Name: Idukki

Appelant Advocate Adv: Gem Korason

Respondant Advocate

DATE OF FILING : 24/09/2020IN THE CONSUMER DISPUTES REDRESSAL COMMISSION, IDUKKIDated this the 12th day of November 2022Present : SRI.C.SURESHKUMAR PRESIDENT SMT.ASAMOL P. MEMBER SRI.AMPADY K.S. MEMBER CC NO.124/2020Complainant : Kala Krishnankutty, Moolayath House, Mannakandam P...

Case Number: 124

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Date of Filing: 24-09-2020

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Date of Upload: 10-12-2022

Uttar Pradesh

APPLE INDIA PRIVATE LIMITED V/S AMAAN HUSAIN

Apple  

Court Name: Muradabad-I

Appelant Advocate

Respondant Advocate

Case Number: 4

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Date of Filing: 06-07-2022

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Date of Upload: 15-12-2022

Haryana

Apple India Pvt. Ltd. V/S Amit

Apple  

Court Name: Rohtak

Appelant Advocate Sh. Digvijay Jakhar

Respondant Advocate Sh. Kunal Juneja

District Consumer Disputes Redressal Commission Rohtak.Haryana. Complaint Case No. CC/20/544( Date of Filing : 26 Nov 2020 )1. AmitS/o Sh. Krishan Lal R/o H.No. 1052/25, Near Chacha Bakery, Chinyot Colony, Rohtak-124001............Complainant(s)Versus1. Apple India Pvt. Ltd.No. 2...

Case Number: 20

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Date of Filing: 26-11-2020

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Date of Upload: 15-11-2022

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Common FAQ

Question : Am I eligible to file case against Apple in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Apple ?

Answer : A complaint may be made against Apple under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.

Procedure to File Complaint againt Apple products in Consumer Court in 4 Steps


Step 1

Contact Apple Support:

Contact Apple's customer support through Apple website website, call Apple customer support on the above phone number, or visit nearest Apple Store.
Explain your issue and wait if they can help resolve it.


Step 2

Send complaint via registered post or Email

If your issue is not resolved through initial contact, write a formal letter or email to the above mentioned address. Explain the problem, your attempts to resolve it, and your desired outcome.
Mention all the details of your previous complaints, including dates, times, names of individuals involved (if applicable), and any other relevant information.

Step 3

Contact Consumer Court

If your complaint remains unresolved even after sending an Email or letter, you can contact consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Apple.

NOTE : Remember to keep records of all communication and actions you take throughout this process. Having a well-documented record of the issue can be useful in the complaint process.