Apple

Apple Customer Care

Address: 19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore 560001, India.

Email ID: support@icareservice.co.in

Phone No: 08046999888

Website : https://www.apple.com/in/

Latest Judgments

Total 844 Consumer Court Cases Against Apple.

Orissa

M/s Apple India Pvt. Ltd. V/S Sarthak Pany

Apple  

Court Name: Koraput

Appelant Advocate Self

Respondant Advocate Sri S. Ch. Panda

Case Number: 48

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Date of Filing: 26-05-2021

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Date of Upload: 20-12-2022

Kerala

I CARE APPLE V/S JINU ATHIYATTIL

Apple  

Court Name: Ernakulam

Appelant Advocate

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/18/383( Date of Filing : 14 Sep 2018 )1. JINU ATHIYATTIL103 DD MISTY HILLS KAKKANADU KOCHI...........Complainant(s)Versus1. I CARE APPLE MAROTICHUVADU THOPPIL RD MAROTICHUVADU EDAPALLI KOCHI............Opp...

Case Number: 18

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Date of Filing: 14-09-2018

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Date of Upload: 23-12-2022

Rajasthan

APPLE INDIA PVT LTD V/S NETRAM LALPURIYA

Apple  

Court Name: Jaipur-III

Appelant Advocate Ram Chander Gujar

Respondant Advocate

Case Number: 31

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Date of Filing: 16-12-2022

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Date of Upload: 16-12-2022

Tamil Nadu

M/s Apple India Ltd V/S Dr. R Shanmuga Raja

Apple  

Court Name: Nagapattinam

Appelant Advocate Deepa Tamil Selvi

Respondant Advocate Abdul Nubeen

Case Number: 0

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Date of Filing: 27-06-2022

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Date of Upload: 05-01-2023

Punjab

M/s Apple India Private Limited V/S Rupansh Gupta

Apple  

Court Name: Jalandhar

Appelant Advocate

Respondant Advocate

Distt Consumer Disputes Redressal CommissionLadowali Road, District Administrative Complex,2nd Floor, Room No - 217 JALANDHAR (PUNJAB) Complaint Case No. CC/411/2021( Date of Filing : 13 Dec 2021 )1. Rupansh Gupta r/o 60 Lajpat Nagar Jalandhar Punjab-144001...........Complainant(...

Case Number: 411

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Date of Filing: 13-12-2021

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Date of Upload: 17-12-2022

Haryana

Apple India Private Limited V/S Birender Singh

Apple  

Court Name: Rohtak

Appelant Advocate AR In Person

Respondant Advocate

District Consumer Disputes Redressal Commission Rohtak.Haryana. Execution Application No. EA/22/93( Date of Filing : 02 Nov 2022 )InComplaint Case No. CC/20/4961. Birender SinghS/o Sh. Rajbir Singh R/o H.No. 997/21, Prem Nagar, Rohtak-124401, Haryana............Appellant(s)Versus...

Case Number: 22

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Date of Filing: 02-11-2022

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Date of Upload: 12-12-2022

West Bengal

Systemix Media, Authorised Service Centre of Apple Sristhi Appartment V/S Sayandip Saha

Apple  

Court Name: Kolkata-II(Central)

Appelant Advocate Ld.Adv

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONKOLKATA UNIT - II (CENTRAL)8-B, NELLIE SENGUPTA SARANI, 7TH FLOOR,KOLKATA-700087.Complaint Case No. CC/45/2017( Date of Filing : 06 Feb 2017 )1. Sayandip Saha56/2, Sree Gopal Mullick Lane, Kolkata-700012, P.S. Munchipara.2. Prasanta ...

Case Number: 45

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Date of Filing: 06-02-2017

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Date of Upload: 05-12-2022

Uttar Pradesh

Apple India Pvt.Ltd. V/S Arun Nagar

Apple  

Court Name: Gautam Buddha Nagar

Appelant Advocate Sachin Nagar

Respondant Advocate None

Case Number: 613

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Date of Filing: 10-11-2017

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Date of Upload: 30-11-2022

Andhra Pradesh

MANAGING DIRECTOR, APPLE INDIA PRIVATE LIMITED., BANGALORE-560001 V/S DODDI SURESH

Apple  

Court Name: Visakhapatnam

Appelant Advocate G.GAYATHRI DHANA LAKSHMI

Respondant Advocate K.RAMA KIREETI

Case Number: 79

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Date of Filing: 20-03-2020

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Date of Upload: 28-01-2023

Haryana

Apple India Pvt. Ltd. V/S Vishal Nagar

Apple  

Court Name: Panipat

Appelant Advocate Sh. B.S. Jaglan

Respondant Advocate

Case Number: 21

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Date of Filing: 03-06-2021

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Date of Upload: 29-11-2022

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Common FAQ

Question : Am I eligible to file case against Apple in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Apple ?

Answer : A complaint may be made against Apple under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.

Procedure to File Complaint againt Apple products in Consumer Court in 4 Steps


Step 1

Contact Apple Support:

Contact Apple's customer support through Apple website website, call Apple customer support on the above phone number, or visit nearest Apple Store.
Explain your issue and wait if they can help resolve it.


Step 2

Send complaint via registered post or Email

If your issue is not resolved through initial contact, write a formal letter or email to the above mentioned address. Explain the problem, your attempts to resolve it, and your desired outcome.
Mention all the details of your previous complaints, including dates, times, names of individuals involved (if applicable), and any other relevant information.

Step 3

Contact Consumer Court

If your complaint remains unresolved even after sending an Email or letter, you can contact consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Apple.

NOTE : Remember to keep records of all communication and actions you take throughout this process. Having a well-documented record of the issue can be useful in the complaint process.