Apple
Apple Customer Care
Address: 19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore 560001, India.
Email ID: support@icareservice.co.in
Phone No: 08046999888
Website : https://www.apple.com/in/
Latest Judgments
Total 844 Consumer Court Cases Against Apple.
Apple Inc. USA V/S Mrs. Sushila Ram Varma
Court Name: Hyderabad-III
Appelant Advocate M/s. Dalipathy Harini
Respondant Advocate Absent
Case Number: 642
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Date of Filing: 01-11-2021
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Date of Upload: 15-03-2023
Apple India V/S Rahul Gupta
Court Name: Kangra
Appelant Advocate Sh. Rajat Dhiman
Respondant Advocate
Case Number: 463
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Date of Filing: 28-11-2022
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Date of Upload: 25-02-2023
APPLE INDIA V/S ARASHDEEP SINGH
Court Name: Hanumangarh
Appelant Advocate DEEPAK SHARMA
Respondant Advocate DHARMENDER,VISHVJEET
Case Number: 418
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Date of Filing: 13-09-2022
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Date of Upload: 27-02-2023
Poonawalla Housing Finance Ltd. V/S S.Davinderjit Singh Syal, Prop. M/s Apple India Corpn.,
Court Name: Jalandhar
Appelant Advocate Ram Chhabra,
Respondant Advocate
Distt Consumer Disputes Redressal CommissionLadowali Road, District Administrative Complex,2nd Floor, Room No - 217 JALANDHAR (PUNJAB) Complaint Case No. CC/126/2022( Date of Filing : 22 Apr 2022 )1. S.Davinderjit Singh Syal, Prop. M/s Apple India Corpn., 968/06, Ground Floor, Sa...
Case Number: 126
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Date of Filing: 22-04-2022
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Date of Upload: 21-02-2023
1.M/s.Planet Mini, Rep by its Authorised Reseller, Apple Smart Phone & 3 others V/S J.S.Mohamed Ibrahim, S/o A.E. Jaffer Sadhiq
Court Name: Tiruchirapplli
Appelant Advocate S.Umar Farooq Raja
Respondant Advocate OP1,2,4-Exparte, OP3-Dismissed
Case Number: 8
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Date of Filing: 27-02-2020
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Date of Upload: 24-03-2023
M/S. APPLE INDIA PRIVATE LIMITED. V/S PARVINDRA NAUTIYAL
Court Name: New Delhi
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, VI, DISTT.NEW DELHI, M-BLOCK, VIKAS BHAWAN, NEW DELHI-110002.CC/59/2019IN THE MATTER OF:PARVINDRA NAUTIALS/O VIRENDRA NAUTIALR/O 616/3, BLOCK NO.1, DEV NAGAR,NEAR RATIWALA PIYAU, KAROL BAGH,NEW DELHI-110005 COMPLAINANTVERSUSCHAIRM...
Case Number: 59
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Date of Filing: 21-02-2019
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Date of Upload: 23-02-2023
APPLE INDIA PVT. LTD. V/S ANOOP SINGH
Court Name: Gwalior
Appelant Advocate ASHOK KUMAR DOHRE
Respondant Advocate
Case Number: 128
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Date of Filing: 05-02-2021
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Date of Upload: 16-02-2023
Apple India Pvt. Ltd. V/S Krishnraj Singh Jhala
Court Name: Udaipur
Appelant Advocate Dharmendra Gehlot
Respondant Advocate Sunil Prajapat
Case Number: 177
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Date of Filing: 06-06-2017
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Date of Upload: 06-02-2023
M/s Icrescent, Apple Authorised Reseller V/S Harvinder Kumar
Court Name: DF-I
Appelant Advocate Anil Kumar Garg
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION-I,U.T. CHANDIGARHConsumer Complaint No.:CC/229/2020Date of Institution:21/07/2020Date of Decision:01/02/2023Harvinder Kumar r/o H.No.4020, Sector 46-D, Chandigarh.… ComplainantV E R S U SM/s Icrescent, Apple Authorised Resell...
Case Number: 229
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Date of Filing: 27-07-2020
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Date of Upload: 01-02-2023
APPLE I PHONE V/S MANI SINGH
Court Name: Lucknow-II
Appelant Advocate AJAY KUMAR SHARMA
Respondant Advocate
Case Number: 175
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Date of Filing: 25-06-2014
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Date of Upload: 31-01-2023
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Common FAQ
Question : Am I eligible to file case against Apple in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Apple ?
Answer : A complaint may be made against Apple under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Apple products in Consumer Court in 4 Steps
Step 1
Contact Apple Support:
Contact Apple's customer support through Apple website website, call Apple customer support on the above phone number, or visit nearest Apple Store.Explain your issue and wait if they can help resolve it.
Step 2
Send complaint via registered post or Email
If your issue is not resolved through initial contact, write a formal letter or email to the above mentioned address. Explain the problem, your attempts to resolve it, and your desired outcome.Mention all the details of your previous complaints, including dates, times, names of individuals involved (if applicable), and any other relevant information.
Step 3
Contact Consumer Court
If your complaint remains unresolved even after sending an Email or letter, you can contact consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Apple.NOTE : Remember to keep records of all communication and actions you take throughout this process. Having a well-documented record of the issue can be useful in the complaint process.