Apple

Apple Customer Care

Address: 19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore 560001, India.

Email ID: support@icareservice.co.in

Phone No: 08046999888

Website : https://www.apple.com/in/

Latest Judgments

Total 844 Consumer Court Cases Against Apple.

Chandigarh

APPLE INC V/S VINOD SINGH PUNDIR

Apple  

Court Name: DF-I

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION-I,U.T. CHANDIGARHConsumer Complaint No.:CC/702/2022Date of Institution:3.8.2022Date of Decision:19.5.2023Vinod Singh Pundir S/o Sh. Jagat Singh resident of H. No.1406, Saini Vihar, Phase 3, Baltana, Zirakpur, Punjab..… Compla...

Case Number: 702

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Date of Filing: 18-07-2022

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Date of Upload: 30-05-2023

Gujarat

(1) Aakash Electronics Surendranagar (2)Unicorn Info Solutions Pvt. Ltd. Ahmedabad (3) Apple India P V/S Yuvrajsinh J Parmar

Apple  

Court Name: Surendranagar

Appelant Advocate K. R. Dave

Respondant Advocate (1) P. B. Makwana (2) V. J. Parikh (3) M. C. Jani

Case Number: 21

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Date of Filing: 15-09-2021

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Date of Upload: 17-05-2023

Delhi

APPLE INDIA PRIVATE LIMITED V/S PARTH DHANANJAY TANDON

Apple  

Court Name: North

Appelant Advocate ALPANA PANDEY

Respondant Advocate

District Consumer Disputes Redressal Commission-I (North District)[Govt. of NCT of Delhi]Ground Floor, Court Annexe -2 Building, Tis Hazari Court Complex, Delhi- 110054Phone: 011-23969372; 011-23912675 Email: confo-nt-dl@nic.inConsumer Complaint No.: 317/2016Sh. Parth Dhananjay T...

Case Number: 317

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Date of Filing: 20-12-2016

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Date of Upload: 23-05-2023

Haryana

M/s Apple India Pvt V/S Rahul Gautam

Apple  

Court Name: Kaithal

Appelant Advocate Sh.Ashok Gautam

Respondant Advocate Sh.Vikram Tiwari

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, KAITHAL. Complaint Case No.397/2020. Date of institution: 17.11.2020. Date of decision:15.05.2023.Rahul Gautam Advocate age 22 years, son of Sh. Ashok Gautam Advocate, resident of H.No.1548/4, R.K.Puram Colony, Ambala...

Case Number: 397

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Date of Filing: 17-11-2020

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Date of Upload: 18-05-2023

Madhya Pradesh

apple private ltd. V/S ashish datta

Apple  

Court Name: Jabalpur

Appelant Advocate sailender singh

Respondant Advocate manish chouhan

Case Number: 53

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Date of Filing: 10-01-2018

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Date of Upload: 12-05-2023

Haryana

Apple India Limited V/S Ashish

Apple  

Court Name: Gurgaon

Appelant Advocate

Respondant Advocate

Case Number: 524

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Date of Filing: 04-07-2022

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Date of Upload: 15-05-2023

Delhi

APPLE INDIA PRIVATE LTD V/S DHARITRY PHOOKAN

Apple  

Court Name: South Delhi

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION-II UDYOG SADAN C 22 23QUTUB INSTITUTIONNAL AREA BEHIND QUTUB HOTEL NEW DELHI 110016Complaint Case No. CC/326/2016( Date of Filing : 07 Oct 2016 )1. DHARITRY PHOOKANHOUSE NO.112,TOP FLOOR KAILASH HILLS EAST OF KAILASH NEW DELHI-11006...

Case Number: 326

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Date of Filing: 07-10-2016

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Date of Upload: 12-05-2023

Punjab

Apple India Private Limited V/S Maninder Singh

Apple  

Court Name: Firozpur

Appelant Advocate Paras Monga

Respondant Advocate

Case Number: 164

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Date of Filing: 23-06-2022

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Date of Upload: 10-05-2023

Madhya Pradesh

APPLE INDIA V/S SHAILENDRA SHARMA

Apple  

Court Name: Indore-II

Appelant Advocate

Respondant Advocate

Case Number: 556

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Date of Filing: 09-08-2017

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Date of Upload: 08-05-2023

Haryana

Apple India Pvt. Ltd. V/S Sanjay Narang

Apple  

Court Name: Rohtak

Appelant Advocate Sh. Divyam Panghal

Respondant Advocate Sh. R.K. Jangra

District Consumer Disputes Redressal Commission Rohtak.Haryana. Complaint Case No. CC/22/564( Date of Filing : 27 Sep 2022 )1. Sanjay NarangS/o Shri Harbans Lal, R/o H.No. 91/24, Jagdish Colony, Rohtak-124001............Complainant(s)Versus1. Apple India Pvt. Ltd.at 19th Floor Co...

Case Number: 22

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Date of Filing: 27-09-2022

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Date of Upload: 08-05-2023

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Common FAQ

Question : Am I eligible to file case against Apple in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Apple ?

Answer : A complaint may be made against Apple under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.

Procedure to File Complaint againt Apple products in Consumer Court in 4 Steps


Step 1

Contact Apple Support:

Contact Apple's customer support through Apple website website, call Apple customer support on the above phone number, or visit nearest Apple Store.
Explain your issue and wait if they can help resolve it.


Step 2

Send complaint via registered post or Email

If your issue is not resolved through initial contact, write a formal letter or email to the above mentioned address. Explain the problem, your attempts to resolve it, and your desired outcome.
Mention all the details of your previous complaints, including dates, times, names of individuals involved (if applicable), and any other relevant information.

Step 3

Contact Consumer Court

If your complaint remains unresolved even after sending an Email or letter, you can contact consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Apple.

NOTE : Remember to keep records of all communication and actions you take throughout this process. Having a well-documented record of the issue can be useful in the complaint process.