Apple

Apple Customer Care

Address: 19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore 560001, India.

Email ID: support@icareservice.co.in

Phone No: 08046999888

Website : https://www.apple.com/in/

Latest Judgments

Total 844 Consumer Court Cases Against Apple.

Rajasthan

Apple India Pvt, Ltd V/S Neeraj Sharma

Apple  

Court Name: Jaipur-I

Appelant Advocate Prashrut Sharma

Respondant Advocate Kushagra Sharma

Case Number: 33

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Date of Filing: 04-04-2024

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Date of Upload: 18-10-2024

Haryana

Apple India Pvt. Ltd. V/S Neha Gulati

Apple  

Court Name: Gurgaon

Appelant Advocate Sh. Sagar Yadav

Respondant Advocate

Case Number: 1204

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Date of Filing: 26-09-2024

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Date of Upload: 11-10-2024

Haryana

APPLE RESORTS. V/S DHARMRAJ GARG.

Apple  

Court Name: Panchkula

Appelant Advocate LOKESH JAIN.

Respondant Advocate

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL, COMMISSION PANCHKULA, HARYANA. BAYS 3-4 SECOND FLOOR , SECTOR-4, PANCHKULA.Complaint Case No. CC/235/2020( Date of Filing : 07 Aug 2020 )1. DHARMRAJ GARG. S/O SH DES RAJ GARG,RESIDENT OF H.NO.907,SEC-12A,PANCHKULA............Compla...

Case Number: 235

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Date of Filing: 07-08-2020

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Date of Upload: 24-10-2024

Rajasthan

Apple India Pvt. Ltd. V/S Sunil Choudhary.

Apple  

Court Name: Udaipur

Appelant Advocate

Respondant Advocate

Case Number: 32

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Date of Filing: 06-11-2023

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Date of Upload: 10-10-2024

Madhya Pradesh

ABHISHEK VERMA S/O SHRI JINE JHAND V/S APPLE INDIA PRIVATE LIMITED

Apple  

Court Name: StateCommission

Appelant Advocate ADVOCATE RAHUL GANESHE

Respondant Advocate

O R D E R S H E E TFIRST APPEAL NO.1159 OF 2024APPLE INDIA PRIVATE LTD.VS.ABHISHEK VERMA & ORS.DATE OF ORDERORDER WITH SIGNATUREORDER OF THE REGISTRAR ON OFFICE NOTING.08.10.2024 Shri Rahul Ganeshe, learned counsel for the appellant. As per order dated 20.09.2024, certified c...

Case Number: 24

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Date of Filing: 02-06-2024

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Date of Upload: 10-10-2024

Madhya Pradesh

APPLE INDIA PVT LTD V/S HITENDRA SINGH

Apple  

Court Name: Gwalior

Appelant Advocate BRIJESH GUPTA

Respondant Advocate

Case Number: 682

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Date of Filing: 22-12-2023

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Date of Upload: 07-10-2024

Karnataka

The Managing Director, (Virat Bhatia) , Apple Company V/S Shivananda

Apple  

Court Name: Tumkur

Appelant Advocate Bettegowda

Respondant Advocate

TUMAKURU DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONIndian Red Cross Building ,1st Floor ,No.F-201, F-202, F-238 ,B.H.Road ,Tumakuru.Complaint Case No. CC/159/2023( Date of Filing : 10 Nov 2023 )1. ShivanandaS/o Jalegowda,Aged about 49 years ,Ramenahalli Village,Hebbur Hobli,...

Case Number: 159

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Date of Filing: 10-11-2023

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Date of Upload: 09-10-2024

Rajasthan

APPLE INDIA V/S RAVINDER KUMAR

Apple  

Court Name: Alwar

Appelant Advocate BHUPANDER KUMAR

Respondant Advocate

Case Number: 18

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Date of Filing: 02-02-2021

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Date of Upload: 30-09-2024

Madhya Pradesh

MANAGER, APPLE TECHNOLOLGY PVT. LTD. V/S AMIT CHOURSIYA S/O SHRI ASHARAM CHOURSIYA

Apple  

Court Name: Shivpuri

Appelant Advocate DILSHAD SIDDIQUI

Respondant Advocate VIVE JAIN

Case Number: 201

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Date of Filing: 04-11-2022

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Date of Upload: 30-09-2024

Andhra Pradesh

Apple India Private Limited, C/o.Schenker Antariksh Logipark, V/S Chandalada Padmaraju,

Apple  

Court Name: East Godavari

Appelant Advocate Sri.Rafi Ahmed Kidwai, Sri.Sharfraj Nawaz,

Respondant Advocate Exp

Case Number: 47

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Date of Filing: 28-06-2024

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Date of Upload: 01-10-2024

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Common FAQ

Question : Am I eligible to file case against Apple in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Apple ?

Answer : A complaint may be made against Apple under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.

Procedure to File Complaint againt Apple products in Consumer Court in 4 Steps


Step 1

Contact Apple Support:

Contact Apple's customer support through Apple website website, call Apple customer support on the above phone number, or visit nearest Apple Store.
Explain your issue and wait if they can help resolve it.


Step 2

Send complaint via registered post or Email

If your issue is not resolved through initial contact, write a formal letter or email to the above mentioned address. Explain the problem, your attempts to resolve it, and your desired outcome.
Mention all the details of your previous complaints, including dates, times, names of individuals involved (if applicable), and any other relevant information.

Step 3

Contact Consumer Court

If your complaint remains unresolved even after sending an Email or letter, you can contact consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Apple.

NOTE : Remember to keep records of all communication and actions you take throughout this process. Having a well-documented record of the issue can be useful in the complaint process.