Apple

Apple Customer Care

Address: 19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore 560001, India.

Email ID: support@icareservice.co.in

Phone No: 08046999888

Website : https://www.apple.com/in/

Latest Judgments

Total 844 Consumer Court Cases Against Apple.

Haryana

Apple India Pvt Ltd V/S Atul Goel

Apple  

Court Name: Kaithal

Appelant Advocate Sh.Anurag Gupta

Respondant Advocate Sh.Vikram Tiwari

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, KAITHAL. Complaint Case No.247/2020. Date of institution: 17.08.2020. Date of decision:09.06.2023.Atul Goyal son of Sh. Mahavir Goyal, resident of House No.372, Model Town, Kaithal, District Kaithal (Haryana). &hellip...

Case Number: 247

|

Date of Filing: 17-08-2020

|

Date of Upload: 16-06-2023

Punjab

Apple India Private Limited V/S Rishab Wadhera

Apple  

Court Name: Fatehgarh Sahib

Appelant Advocate In person

Respondant Advocate

Case Number: 79

|

Date of Filing: 12-08-2021

|

Date of Upload: 06-08-2023

Delhi

APPLE INDIA PVT LTD & ORS V/S RAJNEIL KAMTH

Apple  

Court Name: South West

Appelant Advocate

Respondant Advocate

Case Number: 19

|

Date of Filing: 12-03-2019

|

Date of Upload: 06-07-2023

Madhya Pradesh

APPLE INDIA V/S ANS S KARYA

Apple  

Court Name: Indore-II

Appelant Advocate

Respondant Advocate

Case Number: 25

|

Date of Filing: 20-03-2018

|

Date of Upload: 19-06-2023

Madhya Pradesh

APPLE INDIA V/S GAURAV GOYAL

Apple  

Court Name: Indore-II

Appelant Advocate SURESH KANGA

Respondant Advocate

Case Number: 600

|

Date of Filing: 04-09-2017

|

Date of Upload: 31-05-2023

Andhra Pradesh

Apple Registered Office, Rep by its Authorized Signatory V/S J.V.V.N.Kesava Rao

Apple  

Court Name: Anantapur

Appelant Advocate A.Suresh Kumar

Respondant Advocate P.G.Siddartha & Isha

Case Number: 13

|

Date of Filing: 08-02-2021

|

Date of Upload: 01-06-2023

Bihar

Apple Service Centre Patna V/S ABhishek Kumar

Apple  

Court Name: Saharsa

Appelant Advocate

Respondant Advocate Rajesh Kumar Mishra

Case Number: 67

|

Date of Filing: 13-09-2021

|

Date of Upload: 05-06-2023

Madhya Pradesh

APPLE INC. INDIA V/S PRADEEP SINGH

Apple  

Court Name: Gwalior

Appelant Advocate

Respondant Advocate

Case Number: 281

|

Date of Filing: 06-05-2023

|

Date of Upload: 29-05-2023

Punjab

Apple India Ltd. V/S Arya Model School

Apple   School  

Court Name: Muktsar

Appelant Advocate Navdeep Plato

Respondant Advocate Manish Menon

Case Number: 0

|

Date of Filing: 24-08-2018

|

Date of Upload: 25-05-2023

Gujarat

Apple India Pvt. Ltd. V/S Dinesh Gupta

Apple  

Court Name: Surat

Appelant Advocate Hesha Modi

Respondant Advocate Yogesh Dhanani

Case Number: 12

|

Date of Filing: 01-03-2023

|

Date of Upload: 01-06-2023

Consumer Court Lawyer

Best Law Firm for all your Consumer Court related cases.

Bhanu Pratap

Featured Recomended
Highly recommended!
5.0 (615)

Bhanu Pratap

Featured Recomended
Highly recommended!

Experties

Consumer Court | Cheque Bounce | Civil Cases | Criminal Cases | Matrimonial Disputes

Phone Number

7982270319

Dedicated team of best lawyers for all your legal queries. Our lawyers can help you for you Consumer Court related cases at very affordable fee.

Common FAQ

Question : Am I eligible to file case against Apple in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Apple ?

Answer : A complaint may be made against Apple under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.

Procedure to File Complaint againt Apple products in Consumer Court in 4 Steps


Step 1

Contact Apple Support:

Contact Apple's customer support through Apple website website, call Apple customer support on the above phone number, or visit nearest Apple Store.
Explain your issue and wait if they can help resolve it.


Step 2

Send complaint via registered post or Email

If your issue is not resolved through initial contact, write a formal letter or email to the above mentioned address. Explain the problem, your attempts to resolve it, and your desired outcome.
Mention all the details of your previous complaints, including dates, times, names of individuals involved (if applicable), and any other relevant information.

Step 3

Contact Consumer Court

If your complaint remains unresolved even after sending an Email or letter, you can contact consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Apple.

NOTE : Remember to keep records of all communication and actions you take throughout this process. Having a well-documented record of the issue can be useful in the complaint process.