Apple
Apple Customer Care
Address: 19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore 560001, India.
Email ID: support@icareservice.co.in
Phone No: 08046999888
Website : https://www.apple.com/in/
Latest Judgments
Total 844 Consumer Court Cases Against Apple.
APPLE INDIA PVT LTD. V/S DHARAM SINGH.
Court Name: Ambala
Appelant Advocate IN PERSON
Respondant Advocate
BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, AMBALA.Complaint case no.:378 of 2022Date of Institution:10.10.2022Date of decision:12.09.2023Dharam Singh Aged 41 years S/o Sh. Ajaib Singh R/o Village Humayupur, P.O. Materi Shekhan, Distt. Ambala.……. Com...
Case Number: 378
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Date of Filing: 10-10-2022
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Date of Upload: 13-09-2023
The Managing Director, Apple India Pvt. Ltd. V/S Amrita Sharma
Court Name: StateCommission
Appelant Advocate Mr. Barun Prasad, Mr. Subrata Mondal, Mr. Sovanlal Bera
Respondant Advocate Ms. Tanusree Dhar.
STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087First Appeal No. A/604/2017( Date of Filing : 25 May 2017 )(Arisen out of Order Dated 15/11/2016 in Case No. Complaint Case No. CC/101/2016 of District Kolkata-III(South))1. Amrita Sh...
Case Number: 604
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Date of Filing: 25-05-2017
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Date of Upload: 12-09-2023
APPLE INDIA PVT.LTD. V/S AMIT KUMAR SINGH
Court Name: Gautam Buddha Nagar
Appelant Advocate AMIT KUMAR SHARMA
Respondant Advocate
Case Number: 411
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Date of Filing: 10-10-2019
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Date of Upload: 26-09-2023
APPLE INDIA PRIVATE LIMITED V/S SANSKRITI GUPTA
Court Name: Gwalior
Appelant Advocate
Respondant Advocate
Case Number: 470
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Date of Filing: 16-08-2023
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Date of Upload: 05-09-2023
Apple India V/S Pankaj Bhardwaj
Court Name: Kangra
Appelant Advocate Sh. S.K. Nag
Respondant Advocate
Case Number: 458
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Date of Filing: 26-11-2022
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Date of Upload: 01-09-2023
Manager Apple India Pvt.Ltd. V/S Pachanan Behera
Court Name: Jagatsinghapur
Appelant Advocate Mr.D.N.Acharya
Respondant Advocate Mr. Nandakumar & Associates
DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION JAGATSINGHPURJAGATSINGHPURComplaint Case No. CC/268/2022( Date of Filing : 19 Sep 2022 )1. Pachanan BeheraS/o Chakradhar Behera, At- Plot No 247P, Damana, Sailashree Vihar Road, Chandrasekharpur, Bhubaneswar- 16, Dist- Khurda .........
Case Number: 268
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Date of Filing: 19-09-2022
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Date of Upload: 09-09-2023
APPLE INDIA PVT.LTD. V/S SEEMA AGGARWAL
Court Name: North West
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER DISPUTE REDRESSAL COMMISSION, NORTH-WEST GOVT. OF NCT OF DELHICSC-BLOCK-C, POCKET-C, SHALIMAR BAGH, DELHI-110088.Complaint Case No. CC/797/2014( Date of Filing : 16 Jul 2014 )1. SEEMA AGGARWAL181,KOHAT ENCLAVE ,PITAMPURA,UPPER GROUND FLOOR,NEW DELHI...........Co...
Case Number: 797
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Date of Filing: 16-07-2014
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Date of Upload: 23-08-2023
Case Number: 8
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Date of Filing: 19-02-2021
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Date of Upload: 01-09-2023
I VENUS APPLE AUTORISED SERVICE CENTER OR APPLE INDIA LTD V/S SURESHKUMAR M JANGID
Court Name: Surat Addl
Appelant Advocate
Respondant Advocate
Case Number: 655
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Date of Filing: 11-08-2023
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Date of Upload: 11-09-2023
Apple Mobile India Pvt. Ltd. V/S Shri Himanshu Jivanlal Bamroliya Partner of Delta Corporation
Court Name: Rajkot
Appelant Advocate C. H. Vishpara
Respondant Advocate
Case Number: 105
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Date of Filing: 26-06-2023
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Date of Upload: 21-08-2023
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Common FAQ
Question : Am I eligible to file case against Apple in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Apple ?
Answer : A complaint may be made against Apple under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Apple products in Consumer Court in 4 Steps
Step 1
Contact Apple Support:
Contact Apple's customer support through Apple website website, call Apple customer support on the above phone number, or visit nearest Apple Store.Explain your issue and wait if they can help resolve it.
Step 2
Send complaint via registered post or Email
If your issue is not resolved through initial contact, write a formal letter or email to the above mentioned address. Explain the problem, your attempts to resolve it, and your desired outcome.Mention all the details of your previous complaints, including dates, times, names of individuals involved (if applicable), and any other relevant information.
Step 3
Contact Consumer Court
If your complaint remains unresolved even after sending an Email or letter, you can contact consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Apple.NOTE : Remember to keep records of all communication and actions you take throughout this process. Having a well-documented record of the issue can be useful in the complaint process.