Apple
Apple Customer Care
Address: 19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore 560001, India.
Email ID: support@icareservice.co.in
Phone No: 08046999888
Website : https://www.apple.com/in/
Latest Judgments
Total 844 Consumer Court Cases Against Apple.
M/S. APPLE INDIA PVT. LTD. V/S MAHIPAL
Court Name: South II
Appelant Advocate
Respondant Advocate
Udyog Sadan Qutub Institutional Area New Delhi-16Heading2Complaint Case No. CC/116/2018( Date of Filing : 18 May 2018 )1. MAHIPALVILLAGE GEHLAB, TEHSIL HATHIN, MOHALLA BICHARYA, NEAR RAHUL NURSING HOME, DISTRIC PALWAL, HARYANA-121103...........Complainant(s)Versus1. M/S. APPLE IN...
Case Number: 116
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Date of Filing: 18-05-2018
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Date of Upload: 04-11-2023
APPLE INDIA PRIVATE LIMITED V/S RAVI RAZ
Court Name: Jaipur-III
Appelant Advocate ANUJ MATHUR
Respondant Advocate SUNIL VASISTH
Case Number: 319
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Date of Filing: 19-07-2016
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Date of Upload: 09-10-2023
Apple India Private Limited and Other V/S Gaurav Verma
Court Name: Gurgaon
Appelant Advocate Shri Shubham Raj Srivastav
Respondant Advocate
Case Number: 533
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Date of Filing: 09-12-2020
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Date of Upload: 12-10-2023
APPLE INDIA PVT LTD V/S SHAFEEQ ALI TM
Court Name: Kozhikode
Appelant Advocate
Respondant Advocate
CONSUMER DISPUTES REDRESSAL COMMISSIONKARANTHUR PO,KOZHIKODEComplaint Case No. CC/209/2020( Date of Filing : 09 Oct 2020 )1. SHAFEEQ ALI TMTHATTARUMATTIL HO,ALINCHUVADU,MOONNIYOOR PO,MALAPPURAM-676311 ...........Complainant(s)Versus1. APPLE INDIA PVT LTDCONCORDE TOWER C,UB CITY,N...
Case Number: 209
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Date of Filing: 09-10-2020
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Date of Upload: 19-10-2023
Apple V/S D.Balaji
Court Name: Bangalore 4th Additional
Appelant Advocate Santosh.B
Respondant Advocate
Case Number: 98
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Date of Filing: 26-04-2022
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Date of Upload: 07-10-2023
Apple India V/S Vishav Chakshu
Court Name: Kangra
Appelant Advocate Sh. Vinay Soni
Respondant Advocate
Case Number: 123
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Date of Filing: 01-05-2023
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Date of Upload: 25-09-2023
APPLE INDIA PVT. LTD. V/S PARVINDRA NAUTIYAL
Court Name: StateCommission
Appelant Advocate
Respondant Advocate
Case Number: 1491
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Date of Filing: 05-07-2023
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Date of Upload: 22-09-2023
Apple India pvt ltd V/S Raghav Pratap Singh
Court Name: Jaipur-IV
Appelant Advocate Imran Khan
Respondant Advocate
Case Number: 657
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Date of Filing: 18-11-2019
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Date of Upload: 22-09-2023
Manager, Apple Mobile & others V/S Rohit Chopra
Court Name: Udham Singh Nagar
Appelant Advocate Mr. Kamal Taadwal, Naresh Sharma
Respondant Advocate
Case Number: 62
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Date of Filing: 27-12-2021
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Date of Upload: 20-09-2023
Apple India Pvt Ltd V/S Mr. Awez khan
Court Name: Bangalore Urban
Appelant Advocate Hafeezulla Khan M
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, 8TH FLOOR, B.W.S.S.B BUILDING, K.G.ROAD,BANGALORE-09Complaint Case No. CC/321/2022( Date of Filing : 22 Dec 2022 )1. Mr. Awez khanS/o Mr. Hafeezulla Khan, Aged about 30 Years, Residing at No.15/3-1,2nd Cross,Moore Road, Fzaser Town...
Case Number: 321
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Date of Filing: 22-12-2022
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Date of Upload: 26-09-2023
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Common FAQ
Question : Am I eligible to file case against Apple in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Apple ?
Answer : A complaint may be made against Apple under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Apple products in Consumer Court in 4 Steps
Step 1
Contact Apple Support:
Contact Apple's customer support through Apple website website, call Apple customer support on the above phone number, or visit nearest Apple Store.Explain your issue and wait if they can help resolve it.
Step 2
Send complaint via registered post or Email
If your issue is not resolved through initial contact, write a formal letter or email to the above mentioned address. Explain the problem, your attempts to resolve it, and your desired outcome.Mention all the details of your previous complaints, including dates, times, names of individuals involved (if applicable), and any other relevant information.
Step 3
Contact Consumer Court
If your complaint remains unresolved even after sending an Email or letter, you can contact consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Apple.NOTE : Remember to keep records of all communication and actions you take throughout this process. Having a well-documented record of the issue can be useful in the complaint process.