Apple
Apple Customer Care
Address: 19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore 560001, India.
Email ID: support@icareservice.co.in
Phone No: 08046999888
Website : https://www.apple.com/in/
Latest Judgments
Total 844 Consumer Court Cases Against Apple.
Apple India Pvt. Ltd. V/S Arya Sumant
Court Name: Kolkata-II(Central)
Appelant Advocate Ved Sharma
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONKOLKATA UNIT - II (CENTRAL)8-B, NELLIE SENGUPTA SARANI, 7TH FLOOR,KOLKATA-700087.Complaint Case No. CC/343/2021( Date of Filing : 10 Sep 2021 )1. Arya Sumant1, Wood Street, Flat no.203, 2nd Floor, P.S. Park Street, Kolkata-700016.......
Case Number: 343
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Date of Filing: 10-09-2021
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Date of Upload: 13-12-2023
Apple India V/S Narender Bhardwaj
Court Name: Shimla
Appelant Advocate Peeyush verma
Respondant Advocate
Case Number: 16
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Date of Filing: 23-05-2016
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Date of Upload: 06-12-2023
The Chairman CUM Managing Director, Apple India Private Limited, V/S ZULFEQUAR AHMED,
Court Name: Howrah
Appelant Advocate A. K. Rai, B. Yadav
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION HOWRAH20, Round Tank Lane, P.O. and P.S. Howrah, Dist. Howrah-711 101.Office (033) 2638 0892, 0512 Confonet (033) 2638 0512 Fax (033) 2638 0892Complaint Case No. CC/40/2020( Date of Filing : 06 Feb 2020 )1. ZULFEQUAR AHMED,Son of Md...
Case Number: 40
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Date of Filing: 06-02-2020
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Date of Upload: 09-12-2023
1. Managing Director Apple India Pvt. Ltd. V/S Mohammad Noushad
Court Name: Dakshina Kannada
Appelant Advocate Sanjay D
Respondant Advocate
Case Number: 147
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Date of Filing: 09-06-2022
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Date of Upload: 07-12-2023
MRJ Apple co. V/S Narotam Singh Chauhan
Court Name: Shimla
Appelant Advocate R.L. Sharma
Respondant Advocate Kashish Bharota
Case Number: 254
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Date of Filing: 24-11-2021
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Date of Upload: 04-12-2023
APPLE INDIA Pvt.Ltd V/S AFZAL S HANEEF
Court Name: Kottayam
Appelant Advocate
Respondant Advocate
Consumer Disputes Redressal Forum, KottayamKottayamComplaint Case No. CC/274/2023( Date of Filing : 22 Aug 2023 )1. AFZAL S HANEEFSHALIMAR HOUSE CHAMAMPATHAL.P.O VAZHOOR KOTTAYAM 686 517 ...........Complainant(s)Versus1. APPLE INDIA Pvt.Ltd UB CITY 19TH FLOOR CONCORD TOWER C VITT...
Case Number: 274
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Date of Filing: 22-08-2023
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Date of Upload: 18-12-2023
APPLE INDIA Pvt.Ltd V/S STUDY KUMAR
Court Name: Kottayam
Appelant Advocate
Respondant Advocate
Consumer Disputes Redressal Forum, KottayamKottayamComplaint Case No. CC/273/2023( Date of Filing : 22 Aug 2023 )1. STUDY KUMARKALIPARAMPIL NAMBUCHIRAKALAYIL MUTTUCHIRA.P.O KOTTAYAM 686 613 ...........Complainant(s)Versus1. APPLE INDIA Pvt.Ltd UB CITY 19TH FLOOR CONCORD TOWER C V...
Case Number: 273
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Date of Filing: 22-08-2023
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Date of Upload: 14-12-2023
Apple India Private Limited V/S Sananda Mukhopadhyay,D/O-Lieutenant Colonel Swaraj Kumar Mukhopadhyay (Retd.)
Court Name: Rajarhat
Appelant Advocate Adv. Supriya Ranjan Saha
Respondant Advocate
...
Case Number: 388
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Date of Filing: 07-11-2023
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Date of Upload: 28-11-2023
APPLE INDIA PVT LTD V/S MOHAMMED SHAHAL THANGAL KN
Court Name: Malappuram
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL MALAPPURAMComplaint Case No. CC/591/2023( Date of Filing : 30 Oct 2023 )1. MOHAMMED SHAHAL THANGAL KNKANNANTHALI NALINTAKATH HOUSE PANANGATUR POST TANUR 676302...........Complainant(s)Versus1. APPLE INDIA PVT LTDUB CITY 19TH FLOOR CONCORDE TOW...
Case Number: 591
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Date of Filing: 30-10-2023
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Date of Upload: 12-12-2023
APPLE INDIA PVT.LTD. V/S TUSHAR GARG
Court Name: North West
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER DISPUTE REDRESSAL COMMISSION-V, NORTH-WEST GOVT. OF NCT OF DELHICSC-BLOCK-C, POCKET-C, SHALIMAR BAGH, DELHI-110088.Complaint Case No. CC/416/2018( Date of Filing : 09 Jul 2018 )1. TUSHAR GARGS/O RAMESH CHANDER R/O D-72,STREET 0I,SWAROOP NAGAR,DELHI-110042..........
Case Number: 416
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Date of Filing: 09-07-2018
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Date of Upload: 18-11-2023
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Common FAQ
Question : Am I eligible to file case against Apple in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Apple ?
Answer : A complaint may be made against Apple under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Apple products in Consumer Court in 4 Steps
Step 1
Contact Apple Support:
Contact Apple's customer support through Apple website website, call Apple customer support on the above phone number, or visit nearest Apple Store.Explain your issue and wait if they can help resolve it.
Step 2
Send complaint via registered post or Email
If your issue is not resolved through initial contact, write a formal letter or email to the above mentioned address. Explain the problem, your attempts to resolve it, and your desired outcome.Mention all the details of your previous complaints, including dates, times, names of individuals involved (if applicable), and any other relevant information.
Step 3
Contact Consumer Court
If your complaint remains unresolved even after sending an Email or letter, you can contact consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Apple.NOTE : Remember to keep records of all communication and actions you take throughout this process. Having a well-documented record of the issue can be useful in the complaint process.