Apple
Apple Customer Care
Address: 19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore 560001, India.
Email ID: support@icareservice.co.in
Phone No: 08046999888
Website : https://www.apple.com/in/
Latest Judgments
Total 844 Consumer Court Cases Against Apple.
Apple India Private Limited,Rep by its Director V/S Mr.AnantGoyal
Court Name: North Chennai
Appelant Advocate M/s.S.Elambharathi
Respondant Advocate M/s.J.Anand Associates
Complaint presented on :05.11.2019 Date of disposal :18.01.2024DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, CHENNAI (NORTH)@ 2ND Floor, T.N.P.S.C. Road, V.O.C. Nagar, Park Town, Chennai – 600 003.PRESENT: THIRU. G. VINOBHA, M.A., B.L. : PRESIDENT TMT. KAVITHA KANNAN, M....
Case Number: 5
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Date of Filing: 25-02-2020
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Date of Upload: 15-02-2024
APPLE INDIA V/S EKTA GODARA
Court Name: Hanumangarh
Appelant Advocate EKTA GODARA
Respondant Advocate
Case Number: 8
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Date of Filing: 12-01-2022
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Date of Upload: 19-01-2024
APPLE INDIA PVT LTD V/S HARESH M RAJAPARA
Court Name: StateCommission
Appelant Advocate MANASVI THAPAR
Respondant Advocate NANAVATY AND COMPANY-OPP 1
Case Number: 16
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Date of Filing: 18-05-2016
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Date of Upload: 19-01-2024
The Manager, Invent Apple V/S Sahil
Court Name: Rohtak
Appelant Advocate Sh. Naseeb Singh Dalal
Respondant Advocate
District Consumer Disputes Redressal Commission Rohtak.Haryana. Complaint Case No. CC/24/11( Date of Filing : 08 Jan 2024 )1. SahilS/o Sh. Ajmer age 22 years R/o at present sector 866/1, Rohtak. ...........Complainant(s)Versus1. The Manager, Invent Applepremium Reseller 866/1, Ra...
Case Number: 24
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Date of Filing: 08-01-2024
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Date of Upload: 11-01-2024
Apple India Pvt.Ltd. V/S Sima Sanjaybhai Vaghela
Court Name: Panch Mahals
Appelant Advocate N K Makwana
Respondant Advocate
Case Number: 174
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Date of Filing: 25-09-2023
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Date of Upload: 09-01-2024
Apple Company V/S Harkamal Singh
Court Name: Jalandhar
Appelant Advocate Sh. Rinku Chumber
Respondant Advocate
Distt Consumer Disputes Redressal CommissionLadowali Road, District Administrative Complex,2nd Floor, Room No - 217 JALANDHAR (PUNJAB) Complaint Case No. CC/98/2019( Date of Filing : 01 Apr 2019 )1. Harkamal SinghS/o Late Harjinder Singh R/O VPO Jaja Tehsil Dasuya District Hoshia...
Case Number: 98
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Date of Filing: 01-04-2019
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Date of Upload: 29-01-2024
APPLE ELECTRIC VEHICLE V/S JAGANNATH RAJPOOT
Court Name: Chhatarpur
Appelant Advocate
Respondant Advocate
Case Number: 22
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Date of Filing: 22-11-2022
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Date of Upload: 05-01-2024
Apple India Pvt. Ltd. V/S Abishek Kabir
Court Name: Kolkata-II(Central)
Appelant Advocate Self
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONKOLKATA UNIT - II (CENTRAL)8-B, NELLIE SENGUPTA SARANI, 7TH FLOOR,KOLKATA-700087.Complaint Case No. CC/405/2019( Date of Filing : 27 Sep 2019 )1. Abishek KabirAnubhab Apartment,1st Floor,1113,Madurdah,Hossainpur,P.S.Anandapur,Kolkata...
Case Number: 405
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Date of Filing: 27-09-2019
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Date of Upload: 02-01-2024
Apple India Pvt. Ltd. V/S Vineet Kumar Singh
Court Name: Varanasi
Appelant Advocate S. K. Mishra
Respondant Advocate
Case Number: 101
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Date of Filing: 25-07-2018
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Date of Upload: 30-12-2023
Apple India Pvt. Ltd. V/S Ambrish Singh
Court Name: Varanasi
Appelant Advocate A. K. Srivastav
Respondant Advocate
Case Number: 6
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Date of Filing: 05-01-2021
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Date of Upload: 29-12-2023
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Common FAQ
Question : Am I eligible to file case against Apple in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Apple ?
Answer : A complaint may be made against Apple under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Apple products in Consumer Court in 4 Steps
Step 1
Contact Apple Support:
Contact Apple's customer support through Apple website website, call Apple customer support on the above phone number, or visit nearest Apple Store.Explain your issue and wait if they can help resolve it.
Step 2
Send complaint via registered post or Email
If your issue is not resolved through initial contact, write a formal letter or email to the above mentioned address. Explain the problem, your attempts to resolve it, and your desired outcome.Mention all the details of your previous complaints, including dates, times, names of individuals involved (if applicable), and any other relevant information.
Step 3
Contact Consumer Court
If your complaint remains unresolved even after sending an Email or letter, you can contact consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Apple.NOTE : Remember to keep records of all communication and actions you take throughout this process. Having a well-documented record of the issue can be useful in the complaint process.