Apple
Apple Customer Care
Address: 19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore 560001, India.
Email ID: support@icareservice.co.in
Phone No: 08046999888
Website : https://www.apple.com/in/
Latest Judgments
Total 852 Consumer Court Cases Against Apple.
Apple India Pvt. Ltd. & another V/S Jagdeep Singh
Court Name: Muktsar
Appelant Advocate Sh. Sandeep Itkaan
Respondant Advocate
Case Number: 51
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Date of Filing: 10-03-2023
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Date of Upload: 16-12-2024
M/S Apple Real Inframart Pvt Ltd V/S Razia Khatoon
Court Name: StateCommission
Appelant Advocate O.P. Srivastava
Respondant Advocate Anand Bhargav
STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010Miscellaneous Application No. MA/41/2024( Date of Filing : 12 Feb 2024 )InComplaint Case No. CC/12/20171. Razia Khatoonaa...........Appellant(s)Versus1. M/S Apple Re...
Case Number: 41
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Date of Filing: 12-02-2024
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Date of Upload: 09-12-2024
REGIONAL MANAGER, APPLE INDIA PRIVATE LTD V/S M KARUNANIDHI
Court Name: Salem
Appelant Advocate C SRIDHARAN
Respondant Advocate M/S. P.Rajasekar - OP1
Case Number: 116
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Date of Filing: 16-04-2024
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Date of Upload: 06-12-2024
Apple India V/S Ritu Singh
Court Name: Jaipur-I
Appelant Advocate Ganesh Dutt Gautam
Respondant Advocate Manish Garg, Vishwa Vijay Singh
Case Number: 343
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Date of Filing: 06-10-2021
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Date of Upload: 05-12-2024
Apple India Pvt Ltd V/S NIRANJANI H DAS
Court Name: Ernakulam
Appelant Advocate
Respondant Advocate
BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/24/864( Date of Filing : 18 Jul 2024 )1. NIRANJANI H DASEthippillil house, Kalampoor PO, Piravom village Ernakulam-686664............Complainant(s)Versus1. Apple India Pvt Ltd 19th Floor, Concorde Tower C,...
Case Number: 24
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Date of Filing: 18-07-2024
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Date of Upload: 04-12-2024
1. Apple India Pvt Ltd., V/S Mr. Aravinda B, Aged 26 years, S/o Ramachandra B
Court Name: Dakshina Kannada
Appelant Advocate Udayananda A
Respondant Advocate OP1-Hemalata Mallya, OP2,3-EXPARTE
Case Number: 200
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Date of Filing: 30-10-2023
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Date of Upload: 03-12-2024
1. Managing Director, Apple India Pvt. Ltd, V/S S Husain at Iqbal Hussain, S/o Iqbal, aged 51 years,
Court Name: Dakshina Kannada
Appelant Advocate Sanjay D
Respondant Advocate OP1-HM, OP2,3-EXPARTE
Case Number: 40
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Date of Filing: 01-02-2024
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Date of Upload: 04-12-2024
Apple India Private Limited V/S Vineet Kumar
Court Name: SAS Nagar Mohali
Appelant Advocate Ajay Singh Rawat
Respondant Advocate
Case Number: 543
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Date of Filing: 29-08-2022
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Date of Upload: 29-11-2024
Apple India Private Limited V/S Karan Munjal
Court Name: Fatehabad
Appelant Advocate Ankush Bansal
Respondant Advocate Nishant Jain
Case Number: 248
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Date of Filing: 03-10-2022
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Date of Upload: 21-11-2024
APPLE INDIA PVT LTD V/S AMIT BHARDWAJ
Court Name: Rangareddi
Appelant Advocate M/s. Swarna Legal Consultancy
Respondant Advocate Sri T Shyam Kumar
Case Number: 520
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Date of Filing: 07-10-2022
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Date of Upload: 16-11-2024
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Common FAQ
Question : Am I eligible to file case against Apple in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Apple ?
Answer : A complaint may be made against Apple under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Apple products in Consumer Court in 4 Steps
Step 1
Contact Apple Support:
Contact Apple's customer support through Apple website website, call Apple customer support on the above phone number, or visit nearest Apple Store.Explain your issue and wait if they can help resolve it.
Step 2
Send complaint via registered post or Email
If your issue is not resolved through initial contact, write a formal letter or email to the above mentioned address. Explain the problem, your attempts to resolve it, and your desired outcome.Mention all the details of your previous complaints, including dates, times, names of individuals involved (if applicable), and any other relevant information.
Step 3
Contact Consumer Court
If your complaint remains unresolved even after sending an Email or letter, you can contact consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Apple.NOTE : Remember to keep records of all communication and actions you take throughout this process. Having a well-documented record of the issue can be useful in the complaint process.