Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Tamil Nadu

Amazon India, Brigade Gateway V/S Mr. N. Gopinath, S/o. Nanjundappa,

Amazon   Amazon  

Court Name: Dharmapuri

Appelant Advocate Party in person

Respondant Advocate Mr. M. Loganathan

Case Number: 10

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Date of Filing: 30-03-2021

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Date of Upload: 02-08-2022

Kerala

Amazon Seller Services V/S Wincy J S

Amazon   Amazon  

Court Name: Thiruvananthapuram

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONSISUVIHAR LANEVAZHUTHACAUDTHIRUVANANTHAPURAM695010Complaint Case No. CC/19/394( Date of Filing : 07 Nov 2019 )1. Wincy J Svaruthattuvila veedu,ponnambi,vellarada,Trivandrum...........Complainant(s)Versus1. Amazon Seller Serviceskasab...

Case Number: 19

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Date of Filing: 07-11-2019

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Date of Upload: 15-09-2022

Tamil Nadu

M/s Amazon India & 1 Other V/S Mr.Kumaran

Amazon   Amazon  

Court Name: Thiruvallur

Appelant Advocate Mr.Arul Kannappan, Keerthana

Respondant Advocate -

DISTRICT CONSUMER DISPUTES REDRESSAL FORUMTHIRUVALLURNo.1-D, C.V.NAIDU SALAI, 1st CROSS STREET,THIRUVALLUR-602 001Complaint Case No. CC/53/2021( Date of Filing : 18 Nov 2021 )1. Mr.KumaranS/o Natrajan, Office at Race Tower, Plot No.86A, Chowdary Nagar, 6th Street, Valasaravakkam,...

Case Number: 53

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Date of Filing: 18-11-2021

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Date of Upload: 26-08-2022

Haryana

Amazon V/S Mohit Gupta

Amazon   Amazon  

Court Name: Bhiwani

Appelant Advocate Gaurav Sahrma

Respondant Advocate

Case Number: 163

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Date of Filing: 27-08-2021

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Date of Upload: 25-07-2022

Madhya Pradesh

AMAZON SELLER SERVICE PVT.LTD V/S SANJEEV KUMAR SHUKLA

Amazon   Amazon  

Court Name: Bhind

Appelant Advocate SHRI SANJEEV KUMAR SHUKLA

Respondant Advocate SHRI SANTOSH DANGROLIA

Case Number: 59

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Date of Filing: 26-10-2018

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Date of Upload: 19-07-2022

Gujarat

Malay Patel V/S Amazon Seller Services Ltd

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate Mr.Akshat Khare

Respondant Advocate

Case Number: 186

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Date of Filing: 07-03-2022

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Date of Upload: 19-07-2022

Gujarat

Amazon India V/S Ranipa Aashit Hasmukhbhai

Amazon   Amazon  

Court Name: Rajkot

Appelant Advocate S. Y. Katkar

Respondant Advocate D. B. Vasavda

Case Number: 63

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Date of Filing: 28-01-2022

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Date of Upload: 21-07-2022

Rajasthan

AMAZON REG.OFFICE V/S HARVINDER SETHI

Amazon   Amazon  

Court Name: Hanumangarh

Appelant Advocate BALVEER SINGH

Respondant Advocate

Case Number: 570

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Date of Filing: 27-11-2017

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Date of Upload: 19-07-2022

Telangana

Amazon Seller Services Pvt. Ltd., V/S Manish Sutrave

Amazon   Amazon  

Court Name: Hyderabad

Appelant Advocate PIP

Respondant Advocate B.Srinivas

Case Number: 236

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Date of Filing: 31-07-2020

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Date of Upload: 23-08-2022

Haryana

Amazon India Ltd and Other V/S Deepak Kumar Sharma

Amazon   Amazon  

Court Name: Gurgaon

Appelant Advocate In Person

Respondant Advocate

Case Number: 580

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Date of Filing: 28-12-2020

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Date of Upload: 22-07-2022

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.