Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Gujarat

Amazon India Ltd. V/S Sagar Bhagchandani

Amazon  

Court Name: Rajkot

Appelant Advocate Party in Person

Respondant Advocate

Case Number: 147

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Date of Filing: 03-03-2022

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Date of Upload: 02-08-2022

Orissa

Amazon India Brigade Gateway V/S Sri Aarman Meher

Amazon  

Court Name: Kalahandi

Appelant Advocate Self

Respondant Advocate

Case Number: 7

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Date of Filing: 25-01-2021

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Date of Upload: 19-08-2022

Kerala

AMAZON INDIA V/S JAYADEV P

Amazon   Amazon  

Court Name: Malappuram

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL MALAPPURAMComplaint Case No. CC/379/2021( Date of Filing : 23 Dec 2021 )1. JAYADEV PPALLATH HOUSE PULAMNATHOLE MANJERI 679323...........Complainant(s)Versus1. AMAZON INDIABRIGADE GATEWAY 8TH FLOOR DR RAJKUMAR ROAD MALLESHWARAM WEST BANGLORE 56...

Case Number: 379

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Date of Filing: 23-12-2021

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Date of Upload: 07-03-2023

West Bengal

AMAZON SELLER SERVICES V/S MR INDRAJEET GUPTA

Amazon   Amazon  

Court Name: Siliguri

Appelant Advocate

Respondant Advocate

District Consumer Disputes Redressal Forum, SiliguriKshudiram Basu Bipanan Kendra (2nd Floor)H. C. Road, P.O. and P.S. Prodhan Nagar,Dist. Darjeeling.Complaint Case No. CC/30/2021( Date of Filing : 09 Mar 2021 )1. MR INDRAJEET GUPTAC/O PERFECT ELECTRONICS,BIMAL SINHA SARANI,BIDHA...

Case Number: 30

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Date of Filing: 09-03-2021

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Date of Upload: 27-07-2022

Madhya Pradesh

AMAZON INDIA V/S MAHENDRA KUMAR JAIN

Amazon   Amazon  

Court Name: Indore

Appelant Advocate SURENDRA GUPTA

Respondant Advocate

Case Number: 256

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Date of Filing: 31-03-2022

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Date of Upload: 01-08-2022

Karnataka

S Basavaraj V/S Amazon Seller Services Pvt. Ltd.

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate A.G. Niyogi

Respondant Advocate

25/07/2022At the instance of advocate for appellant appeal is advanced. Advocate for appellant/OP submits that after service of notice they could not appear before the District Commission and on 16.06.2022 filed an application to set aside the exparte order and permit them to fie...

Case Number: 1280

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Date of Filing: 01-07-2022

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Date of Upload: 17-08-2022

Kerala

AMAZON INDIA OFFICE V/S DR SURAJ RK

Amazon  

Court Name: Malappuram

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL MALAPPURAMComplaint Case No. CC/66/2021( Date of Filing : 16 Mar 2021 )1. DR SURAJ RKNANDANAM HOUSE IRUMBUZHI POST 676509...........Complainant(s)Versus1. AMAZON INDIA OFFICE8TH FLOOR 26/IDR RAJKUMAR ROAD MALLESHWARAM WEST BANGALOOR 5600552. B...

Case Number: 66

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Date of Filing: 16-03-2021

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Date of Upload: 27-09-2022

Kerala

Managing Director Amazon India Brigade Fetway 8 th Floor 26/1 V/S Sijo Joy

Amazon   Amazon  

Court Name: Trissur

Appelant Advocate Agu.S.Padath

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUMAYYANTHOLETHRISSUR-3Complaint Case No. CC/18/41( Date of Filing : 17 Jan 2018 )1. Sijo Joy-...........Complainant(s)Versus1. Managing Director Amazon India Brigade Fetway 8 th Floor 26/1-............Opp.Party(s) BEFORE:HON'BLE MR. C.T.Sabu PRESIDE...

Case Number: 18

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Date of Filing: 17-01-2018

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Date of Upload: 30-07-2022

Chhattisgarh

Amazon India V/S Kirti Bhushan Panda

Amazon   Amazon  

Court Name: Jashpur

Appelant Advocate

Respondant Advocate

Case Number: 21

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Date of Filing: 25-06-2021

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Date of Upload: 02-08-2022

Haryana

Amazon V/S Vinod Kumar

Amazon   Amazon  

Court Name: Ambala

Appelant Advocate In Person

Respondant Advocate

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, AMBALA. Complaint case no. : 344 of 2019. Date of Institution : 04.11.2019. Date of decision : 21.07.2022.Vinod Kumar son of Shri Karam Singh, aged about 25 years, Resident of Village Dehar, Tehsil Naraingarh, Distric...

Case Number: 344

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Date of Filing: 05-11-2019

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Date of Upload: 13-09-2022

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.