Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Kerala

Amazon India, Brigade Gateway, 8th Floor 26/1, Dr. Rajkumar Road, Malleswaram (W), Bangalore, 560055 V/S Eldho George, Valakkattu House, Varadoor Post, Wayanad, 673591

Amazon   Amazon  

Court Name: Wayanad

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL COMMISSIONCIVIL STATION ,KALPETTAWAYANAD-673122PHONE 04936-202755Complaint Case No. CC/68/2018( Date of Filing : 21 Apr 2018 )1. Eldho George, Valakkattu House, Varadoor Post, Wayanad, 673591VaradoorWayanadKerala...........Complainant(s)Versus1. Amazon...

Case Number: 68

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Date of Filing: 21-04-2018

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Date of Upload: 05-09-2022

Rajasthan

AMAZON INDIA V/S FAYAZ TAK

Amazon   Amazon  

Court Name: Jodhpur-II

Appelant Advocate SAHADAT ALI

Respondant Advocate DILIP CHOUHAN

Case Number: 273

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Date of Filing: 26-07-2018

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Date of Upload: 07-09-2022

Kerala

Office In Charge, Amazon Seller Service Pvt Ltd., Mustil No:51, Kila No:1,2,3 Village Bhangrola Teha V/S Kavya Ashokan, D/o Ashokan, Malathisadanam House, Arembettakunnu (PO), Pozhuthana(W)-673515

Amazon   Amazon  

Court Name: Wayanad

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL COMMISSIONCIVIL STATION ,KALPETTAWAYANAD-673122PHONE 04936-202755Complaint Case No. CC/164/2019( Date of Filing : 16 Dec 2019 )1. Kavya Ashokan, D/o Ashokan, Malathisadanam House, Arembettakunnu (PO), Pozhuthana(W)-673515PozhuthanaWayanadKerala...........

Case Number: 164

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Date of Filing: 16-12-2019

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Date of Upload: 02-09-2022

Uttar Pradesh

Amazon India Pvt.Ltd. V/S Rupak Singh

Amazon   Amazon  

Court Name: Ghaziabad

Appelant Advocate Self

Respondant Advocate None

Case Number: 394

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Date of Filing: 01-10-2020

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Date of Upload: 02-09-2022

Himachal Pradesh

Amazon Internet V/S Pooja Deogar

Amazon   Amazon   Internet  

Court Name: Kangra

Appelant Advocate Sh. Vikram Sarmai

Respondant Advocate

Case Number: 203

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Date of Filing: 31-03-2022

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Date of Upload: 07-09-2022

Punjab

Amazon Seller Services Private Limited V/S Shanky Manchanda

Amazon  

Court Name: Moga

Appelant Advocate In Person

Respondant Advocate Ex Parte

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, DISTRICT ADMINISTRATIVE COMPLEX,ROOM NOS. B209-B214, BEAS BLOCK, MOGAComplaint Case No. CC/55/2022( Date of Filing : 10 May 2022 )1. Shanky ManchandaS/o Sh. Ashok Kumar Manchanda, R/o H.No.169, St.no.2, Ram Ganj Road, Moga MogaPunjab......

Case Number: 55

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Date of Filing: 10-05-2022

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Date of Upload: 30-08-2022

Punjab

Amazon V/S Deepak Nagpal

Amazon  

Court Name: Moga

Appelant Advocate Sh. Tarang Chorpa

Respondant Advocate Sh.Narpinder Aggarwal

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, DISTRICT ADMINISTRATIVE COMPLEX,ROOM NOS. B209-B214, BEAS BLOCK, MOGAComplaint Case No. CC/10/2020( Date of Filing : 10 Feb 2020 )1. Deepak Nagpals/o Sh. Pawan Nagpal r/o Near Workshop, Hakima Patti, Vill. Manu Ke, Dist. MogaMogapunjab....

Case Number: 10

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Date of Filing: 10-02-2020

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Date of Upload: 30-08-2022

West Bengal

Amazon Capital Limited,MDF Proprietor V/S Mihir Kumar Sinha,S/o Late Shyamal Pada Sinha

Amazon  

Court Name: North 24 Parganas

Appelant Advocate

Respondant Advocate

DCDRF North 24 Paraganas BarasatKolkata-700126.Execution Application No. EA/34/2014( Date of Filing : 24 Mar 2014 )InCC/271/20131. Mihir Kumar Sinha,S/o Late Shyamal Pada Sinha1/10A,Rani Debendra Bala Rd.,Kol-2...........Appellant(s)Versus1. Amazon Capital Limited,MDF Proprietor2...

Case Number: 34

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Date of Filing: 24-03-2014

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Date of Upload: 30-08-2022

Madhya Pradesh

CEO AMAZON JEFF BEZOS SELLER SEVICES PRIVET LIMITED NEW DELHI V/S PUSHPENDRA PRATAP SINGH S/O LATE SURY NARAYAN SINGH

Amazon  

Court Name: Sidhi

Appelant Advocate C.M. GUPTA

Respondant Advocate ASHOK KUMAR PANDEY

Case Number: 16

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Date of Filing: 04-04-2019

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Date of Upload: 21-09-2022

Haryana

M/s Amazon and Other V/S Ruchi Khanna

Amazon   Amazon  

Court Name: Gurgaon

Appelant Advocate Sh Subhash Grover

Respondant Advocate Sh Prakash Chand

Case Number: 47

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Date of Filing: 14-01-2019

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Date of Upload: 02-09-2022

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.