Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Rajasthan

Amazon Online Shop V/S 413/2022 Naresh

Amazon   Amazon  

Court Name: Ganganagar

Appelant Advocate Sumit Parkash

Respondant Advocate

Case Number: 22

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Date of Filing: 30-05-2022

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Date of Upload: 11-10-2022

Delhi

AMAZON V/S JAGJEET SINGH

Amazon   Amazon  

Court Name: West Delhi

Appelant Advocate

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL COMMISSION-III (WEST)C-150-151, COMMUNITY CENTRE, JANAKPURI,NEW DELHI-110058Complaint Case no 527/19IN THE MATTERS OF:-Jagjeet Singh ……COMPLAINANTVERSUSAmazon India ……OPPOSITE PARTY Coram: SONICA MEHROTRA (PRE...

Case Number: 19

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Date of Filing: 23-10-2019

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Date of Upload: 21-10-2022

Delhi

AMAZON V/S JAGJEET SINGH

Amazon   Amazon  

Court Name: West Delhi

Appelant Advocate

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL COMMISSION-III (WEST)C-150-151, COMMUNITY CENTRE, JANAKPURI,NEW DELHI-110058Complaint Case no 530/19IN THE MATTERS OF:0Jagjeet Singh ……COMPLAINANTVERSUSAmazon India ……OPPOSITE PARTY Coram: SONICA MEHROTRA (PR...

Case Number: 19

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Date of Filing: 23-10-2019

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Date of Upload: 21-10-2022

Gujarat

Amazon India V/S Makwana Chetan Paljibhai

Amazon   Amazon  

Court Name: Rajkot Addl

Appelant Advocate

Respondant Advocate

Case Number: 24

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Date of Filing: 03-08-2022

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Date of Upload: 11-10-2022

Uttar Pradesh

Amazon Seller Services V/S Amit Kumar Verma

Amazon   Amazon  

Court Name: Ghaziabad

Appelant Advocate Naveen Srivastava

Respondant Advocate

Case Number: 85

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Date of Filing: 01-02-2022

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Date of Upload: 10-10-2022

Orissa

Amazon Shopping APP Jajpur Road,General Manager,Amazon Office ,Jajpur Road. V/S Anjali Panda.

Amazon   Amazon  

Court Name: Jajapur

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION,JAJPURJajpur Town ,Behind Sanskruti Bhawa n (Opposite of Jajapur Town Head Post office),At ,P.o, Dist-Jajapur,PIN-755001,ODISHAComplaint Case No. CC/20/2022( Date of Filing : 28 Feb 2022 )1. Anjali Panda.W/O-Jayanta Panda,At-Rambag,...

Case Number: 20

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Date of Filing: 28-02-2022

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Date of Upload: 02-11-2022

Karnataka

AMAZON DEVELOPMENT CENTRE INDIA PVT. LTD. V/S NEETU AGARWAL

Amazon   Amazon  

Court Name: Bangalore Urban

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, 8TH FLOOR, B.W.S.S.B BUILDING, K.G.ROAD,BANGALORE-09Complaint Case No. CC/13/2022( Date of Filing : 11 Jan 2022 )1. NEETU AGARWALFD-205, FD BLOCK, SECTOR III, BIDHANNAGAR, KOLKATA - 70010624 PARAGANAS NORTHWEST BENGAL...........Com...

Case Number: 13

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Date of Filing: 11-01-2022

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Date of Upload: 18-10-2022

Punjab

Amazon India V/S Harpreet Singh

Amazon   Amazon  

Court Name: Amritsar

Appelant Advocate

Respondant Advocate

Case Number: 101

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Date of Filing: 07-03-2022

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Date of Upload: 12-10-2022

Gujarat

Chetanbhai Paljibhai Makwana V/S Amazon Seller Services Ltd

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate Mr.D D Patel

Respondant Advocate

Case Number: 288

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Date of Filing: 01-09-2022

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Date of Upload: 11-10-2022

Gujarat

Amazon Seller Service Pvt Ltd V/S Becharbhai Ambabhai Chamariya

Amazon   Amazon  

Court Name: Kachchh

Appelant Advocate Bipin Soni

Respondant Advocate

Case Number: 79

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Date of Filing: 24-02-2022

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Date of Upload: 06-10-2022

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.