Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1780 Consumer Court Cases Against Amazon.

West Bengal

Amazon India V/S Satya Prakash Chel

Amazon  

Court Name: Purulia

Appelant Advocate S.Roy

Respondant Advocate S.Banerjee

Case Number: 6

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Date of Filing: 28-01-2020

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Date of Upload: 26-09-2024

Punjab

Amazon India V/S Shamly Goyal

Amazon  

Court Name: Bhatinda

Appelant Advocate Ram Manohar

Respondant Advocate

Case Number: 20

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Date of Filing: 23-07-2020

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Date of Upload: 16-10-2024

Karnataka

AMAZON SELLER SERVICES PRIVATE LIMITED V/S DR. BHOLA BISWAS

Amazon  

Court Name: Bellary

Appelant Advocate Suresh D

Respondant Advocate OP 1 by SLP, OP 2 by Exparte

Case Number: 122

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Date of Filing: 13-12-2023

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Date of Upload: 27-09-2024

Madhya Pradesh

AMAZON SELLER SERVICE PRIVATE LIMITED V/S AADITYA SOLANKI

Amazon  

Court Name: Ujjain

Appelant Advocate

Respondant Advocate

Case Number: 22

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Date of Filing: 10-10-2022

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Date of Upload: 19-09-2024

Uttar Pradesh

AMAZON RETAIL INDIA LTD AND OTHERS V/S RAGHAV KUMAR

Amazon  

Court Name: Saharanpur

Appelant Advocate

Respondant Advocate

Case Number: 129

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Date of Filing: 21-08-2023

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Date of Upload: 20-09-2024

Delhi

AMAZON INDIA V/S BALWANT SINGH

Amazon  

Court Name: North West

Appelant Advocate D.K.SINHA

Respondant Advocate

DISTRICT CONSUMER DISPUTE REDRESSAL COMMISSION-V, NORTH-WEST GOVT. OF NCT OF DELHICSC-BLOCK-C, POCKET-C, SHALIMAR BAGH, DELHI-110088.Complaint Case No. CC/279/2021( Date of Filing : 08 Jul 2021 )1. BALWANT SINGHS/O SH.PREETPAL SINGH R/O B-60Z,DA FLAT,JAHANGIRPURI,NEAR GURUDWARA,D...

Case Number: 279

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Date of Filing: 08-07-2021

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Date of Upload: 26-09-2024

Chandigarh

AMAZON SELLER SERVICES PVT. LTD. V/S MEHAK

Amazon  

Court Name: DF-I

Appelant Advocate PRITISH GOEL, AMAR VIVEK AGGARWAL & SHIVA PARASHAR

Respondant Advocate

CC No.747 of 2022Mehak VsAmazon Seller Service Pvt. Ltd. BEFORE: PAWANJIT SINGH, PRESIDENT SURJEET KAUR, MEMBER ASHOK RAJ BHANDARI, MEMBER – NATIONAL LOK ADALATPRESENT: None for the partiesDated : 14th September, 2024ORDER Vide her separate statement recorded on 21.8.2024,...

Case Number: 747

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Date of Filing: 20-08-2022

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Date of Upload: 16-09-2024

Uttar Pradesh

AMAZON INDIA PVT LTD. & OTHERS V/S PRADEEP PANDEY & SAUMYA PANDEY

Amazon  

Court Name: Lucknow-II

Appelant Advocate MOHIT DHINGRA

Respondant Advocate

Case Number: 434

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Date of Filing: 05-10-2021

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Date of Upload: 17-09-2024

Uttar Pradesh

AMAZON SELLER SERVICES PVT.LTD. V/S GYANU VERMA

Amazon  

Court Name: Gautam Buddha Nagar

Appelant Advocate RUPESH SHARMA

Respondant Advocate

FINAL ORDERDISTRICT CONSUMER COMMISSIONGAUTAM BUDDH NAGAR SURAJPUR , GREATER NOIDA (U.P.)COURT 1Complaint Case No. CC/368/2024( Date of Filing : 15 May 2024 )1. GYANU VERMAPURVANCHAL SILVER CITY 2 BANGLA NO 2, SECTOR PII 2, GREATER NOIDA 201308,...........Complainant(s)Versus1. A...

Case Number: 368

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Date of Filing: 15-05-2024

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Date of Upload: 17-09-2024

Delhi

AMAZON RETAIL INDIA PVT. LTD. V/S MRIDUL JAIN

Amazon  

Court Name: East Delhi

Appelant Advocate

Respondant Advocate

Convenient Shopping Centre, Saini Enclave, DELHI -110092DELHI EASTComplaint Case No. CC/98/2022( Date of Filing : 17 Feb 2022 )1. MRIDUL JAINR/O 125, RISHABH VIHAR,DELHI-92...........Complainant(s)Versus1. AMAZON RETAIL INDIA PVT. LTD.BLOCK E, 14 TH FLOOR, UNIT NOS 1401 TO 1421, ...

Case Number: 98

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Date of Filing: 17-02-2022

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Date of Upload: 17-09-2024

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.