Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Uttar Pradesh

AMAZON WORLD V/S ADITYA PRAKASH

Amazon   Amazon  

Court Name: Ambedkar Nagar

Appelant Advocate vinay tiwari

Respondant Advocate

Case Number: 108

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Date of Filing: 27-11-2018

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Date of Upload: 18-11-2022

Gujarat

The Amazon India V/S Tushar Jani

Amazon   Amazon  

Court Name: Morbi

Appelant Advocate Party in Person

Respondant Advocate

Case Number: 42

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Date of Filing: 18-07-2022

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Date of Upload: 17-11-2022

Punjab

Amazon (India) V/S Bimal Malhotra

Amazon   Amazon  

Court Name: Jalandhar

Appelant Advocate (Inperson)

Respondant Advocate

Distt Consumer Disputes Redressal CommissionLadowali Road, District Administrative Complex,2nd Floor, Room No - 217 JALANDHAR (PUNJAB) Complaint Case No. CC/313/2020( Date of Filing : 24 Sep 2020 )1. Bimal MalhotraBimal Malhotra son of Late Om Parkash Malhotra Hno. ES 213A, Makhd...

Case Number: 313

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Date of Filing: 24-09-2020

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Date of Upload: 18-11-2022

Punjab

Amazon India V/S Sonia

Amazon  

Court Name: Amritsar

Appelant Advocate

Respondant Advocate

Case Number: 313

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Date of Filing: 22-06-2021

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Date of Upload: 15-11-2022

Haryana

Amazon Retail India Pvt. Ltd. V/S Adish Kumar

Amazon  

Court Name: Sonipat

Appelant Advocate Rajesh Kumar

Respondant Advocate

Case Number: 401

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Date of Filing: 04-11-2019

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Date of Upload: 14-11-2022

Andhra Pradesh

M/S. Amazon India Pvt. Ltd., V/S Katari Somanjaneyulu

Amazon   Amazon  

Court Name: West Godavari

Appelant Advocate In person

Respondant Advocate OPS.1&2:VLN, OP.3:In Person

Case Number: 4

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Date of Filing: 12-01-2022

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Date of Upload: 11-11-2022

Chandigarh

Amazon India Pvt. Ltd. V/S Karanvir Gandotra

Amazon   Amazon  

Court Name: DF-II

Appelant Advocate In Person

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION-II,U.T. CHANDIGARHConsumer Complaint No:636 of 2022Date of Institution:22.08.2022Date of Decision:09.11.2022Karanvir Gandotra s/o Sh.Mohinder Pratap Gandotra, aged about 60 years, Resident of # 3455, Sector 40-D, Chandigarh 160036 &...

Case Number: 636

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Date of Filing: 18-08-2022

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Date of Upload: 25-11-2022

Gujarat

Neha Mehulbhai Vyas V/S Amazon Seller Services Pvt Ltd

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate Ms.Ketki P Jha

Respondant Advocate 1,2 Self 3 Mr. J.B.Jain

Case Number: 338

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Date of Filing: 26-09-2022

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Date of Upload: 12-11-2022

Andhra Pradesh

M/S. Amazon India Pvt. Ltd., V/S Tetali Venkata Rama Krishna Reddy

Amazon   Amazon  

Court Name: West Godavari

Appelant Advocate In person

Respondant Advocate OPS.1&2:VLN, OP.3:In Person

Case Number: 3

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Date of Filing: 12-01-2022

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Date of Upload: 11-11-2022

Chandigarh

Amazon Seller Services V/S Rachita Singh

Amazon   Amazon  

Court Name: DF-I

Appelant Advocate Rahil Mahajan

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION-I,U.T. CHANDIGARHConsumer Complaint No.:CC/110/2020Date of Institution:27/02/2020Date of Decision:04/11/2022Rachita Singh daughter of Sh. Tejit Singh resident of House No.265, Sector 11A, Chandigarh, 160011.… ComplainantV E R...

Case Number: 110

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Date of Filing: 27-02-2020

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Date of Upload: 10-11-2022

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.