Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Karnataka

M/s Amazon Seller Services Pvt Ltd V/S Mr.Vinay Eathiraj

Amazon  

Court Name: Bangalore 3rd Additional

Appelant Advocate

Respondant Advocate

Heading1Heading2Complaint Case No. CC/1675/2019( Date of Filing : 28 Oct 2019 )1. Mr.Vinay EathirajS/o.Eathiraj, Aged Major, R/at No.28,1st Cross,Lawyers Layout,Hommadevanahalli, Bannerghatta Road, Bengaluru-560083. 2. Smt.Uma Eathiraj S.JW/o.Eathiraj,Aged Major, R/at No.28,1st C...

Case Number: 1675

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Date of Filing: 28-10-2019

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Date of Upload: 14-12-2022

Uttar Pradesh

AMAZON DEVELOPMENT CENTER, V/S HUSSAIN SHAFI BABA

Amazon   Amazon  

Court Name: Gautam Buddha Nagar

Appelant Advocate RAVINDRA KUMAR

Respondant Advocate

Case Number: 170

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Date of Filing: 13-04-2021

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Date of Upload: 30-11-2022

West Bengal

THE DIRECTOR, Amazon Seller Service Private Limited. V/S NANDINI DUTTA

Amazon   Amazon  

Court Name: Burdwan

Appelant Advocate Debdas Rudra

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION166 Nivedita Pally, G.T. Road, P.O. Sripally,Dist Purba Bardhaman - 713103WEST BENGALComplaint Case No. CC/41/2022( Date of Filing : 04 Mar 2022 )1. NANDINI DUTTABURDWANPURBA BURDWANWEST BENGAL...........Complainant(s)Versus1. THE DI...

Case Number: 41

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Date of Filing: 04-03-2022

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Date of Upload: 09-12-2022

Haryana

Amazon India V/S Ashish Yadav

Amazon   Amazon  

Court Name: Karnal

Appelant Advocate Yash Chopra

Respondant Advocate Gaurav Arya

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, KARNAL. Complaint No.473 of 2022 Date of instt.16.08.2022 Date of Decision:26.11.2022Ashish Yadav son of Sh. Laxman Dass, resident of house no.537-R, model town, Karnal…….Complainant. VersusAmaz...

Case Number: 473

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Date of Filing: 16-08-2022

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Date of Upload: 28-11-2022

Madhya Pradesh

AMAZON SELLER SERVICES PVT. LTD. V/S SACHIN NEJAR

Amazon   Amazon  

Court Name: Indore-II

Appelant Advocate

Respondant Advocate

Case Number: 344

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Date of Filing: 10-10-2022

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Date of Upload: 25-11-2022

Rajasthan

AMAZON RETAIL V/S ANKIT GOYAL

Amazon   Amazon  

Court Name: Hanumangarh

Appelant Advocate MANOJ BENIWAL

Respondant Advocate

Case Number: 262

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Date of Filing: 20-06-2022

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Date of Upload: 30-11-2022

Haryana

Amazon Seller Services Private Limited V/S Ms. Neha Gupta

Amazon   Amazon  

Court Name: Panipat

Appelant Advocate

Respondant Advocate

Case Number: 324

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Date of Filing: 10-11-2022

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Date of Upload: 28-11-2022

Delhi

AMAZON INDIA V/S ATUL ARORA

Amazon  

Court Name: East Delhi

Appelant Advocate

Respondant Advocate

Present: NoneCourt Notice to the Complainant has been issued for today, which has been served. However he is not present. Time is 2:30 PM. It appears that the Complainant is not interested in prosecuting his complaint and the same is dismissed in default.File be consigned to Rec...

Case Number: 388

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Date of Filing: 29-05-2022

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Date of Upload: 23-11-2022

Chandigarh

Amazon Salier Services Pvt. Ltd. V/S Vijay Kumar

Amazon   Amazon  

Court Name: DF-II

Appelant Advocate In Person

Respondant Advocate Inderjit Singh, Adv.

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION-II,U.T. CHANDIGARHConsumer Complaint No:1003 of 2019Date of Institution:03.10.2019Date of Decision:22.11.2022Vijay Kumar, 3rd F. House No.5, Raipur Kalan, Chandigarh …..ComplainantVersusAmazon Seller Services Private Limited,...

Case Number: 1003

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Date of Filing: 01-10-2019

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Date of Upload: 12-12-2022

Punjab

Amazon India V/S Dyal BPO Services Ltd.

Amazon  

Court Name: Amritsar

Appelant Advocate Deepinder Singh

Respondant Advocate

Case Number: 84

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Date of Filing: 25-02-2022

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Date of Upload: 24-11-2022

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.