Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Gujarat

Case Number: 21

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Date of Filing: 09-03-2021

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Date of Upload: 16-12-2022

Punjab

Amazon India V/S Nikshat Sharma

Amazon   Amazon  

Court Name: Jalandhar

Appelant Advocate

Respondant Advocate

Distt Consumer Disputes Redressal CommissionLadowali Road, District Administrative Complex,2nd Floor, Room No - 217 JALANDHAR (PUNJAB) Complaint Case No. CC/418/2021( Date of Filing : 16 Dec 2021 )1. Nikshat Sharma aged 20 Years son of Shri Vijay Sharma resident of Principal resi...

Case Number: 418

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Date of Filing: 16-12-2021

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Date of Upload: 17-12-2022

Madhya Pradesh

Manager Amazon Seller Service Pvt.Ltd. V/S Tarun s/o Pursottamdas Mourya

Amazon   Amazon  

Court Name: Harda

Appelant Advocate Adv.Vishnu Koushal

Respondant Advocate 1.Adv.A.K.Mishra

Case Number: 20

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Date of Filing: 24-07-2020

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Date of Upload: 27-12-2022

Kerala

Amazon Seller Services Pvt Ltd V/S Dr Rahul Nair

Amazon   Amazon  

Court Name: Pathanamthitta

Appelant Advocate

Respondant Advocate

Case Number: 22

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Date of Filing: 10-06-2022

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Date of Upload: 22-03-2023

Haryana

Amazon India V/S Piyush

Amazon   Amazon  

Court Name: Rohtak

Appelant Advocate Complainant in Person

Respondant Advocate

District Consumer Disputes Redressal Commission Rohtak.Haryana. Complaint Case No. CC/22/461( Date of Filing : 09 Aug 2022 )1. Piyush898/14 Near Adarsh School Krishna Colony Rohtak, Haryana Pin-124001............Complainant(s)Versus1. Amazon India 26/1, Bridge Gateway, 8th Floor ...

Case Number: 22

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Date of Filing: 09-08-2022

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Date of Upload: 12-12-2022

Jharkhand

Amazon Panachi Infradev LLp V/S Bablu Godsora

Amazon  

Court Name: Bokaro

Appelant Advocate

Respondant Advocate

District Consumer Disputes Redressal Commission, BokaroDate of Filing-27-11-2019Date of final hearing-07-12-2022Date of Order-07-12-2022Case No. 157/2019 Bablu Godsora, Manjhi Tola, Balidih, BokaroVs.Amozon, Panache Infradev LLP, Plot No. 87,Ganesh Complex, Rani Hati Amta Road Mo...

Case Number: 157

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Date of Filing: 27-11-2019

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Date of Upload: 09-12-2022

Karnataka

Amazon Seller Services PVT LTD & Another V/S Basavaraj Chakrasali

Amazon   Amazon  

Court Name: Haveri

Appelant Advocate J Venkatesh

Respondant Advocate S.K Airani

Case Number: 51

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Date of Filing: 01-09-2021

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Date of Upload: 26-12-2022

Telangana

The Manager, Amazon Seller Services V/S Mr. T. Harshavardhan

Amazon   Amazon  

Court Name: Hyderabad-III

Appelant Advocate Party in Person

Respondant Advocate M/s. D.S.V.G. Nagaraju

Case Number: 387

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Date of Filing: 16-07-2021

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Date of Upload: 07-12-2022

Uttar Pradesh

AMAZON INDIA PVT LTD. V/S ANKIT KUMAR SINGH

Amazon   Amazon  

Court Name: Lucknow-II

Appelant Advocate SATYENDRA SINGH

Respondant Advocate NIRMIT SRIVASTAV

Case Number: 233

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Date of Filing: 19-06-2019

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Date of Upload: 05-12-2022

Karnataka

The Manager, Amazon Office V/S Madan K

Amazon   Amazon  

Court Name: Kodagu

Appelant Advocate Inperson

Respondant Advocate

Case Number: 50

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Date of Filing: 17-08-2022

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Date of Upload: 12-12-2022

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.