Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Delhi

AMAZON INDIA V/S NEELU SRIVASTAV

Amazon   Amazon  

Court Name: East Delhi

Appelant Advocate

Respondant Advocate

Convenient Shopping Centre, Saini Enclave, DELHI -110092DELHI EASTComplaint Case No. CC/156/2019( Date of Filing : 06 May 2019 )1. NEELU SRIVASTAV............Complainant(s)Versus1. AMAZON INDIA.............Opp.Party(s) BEFORE: SUKHVIR SINGH MALHOTRA PRESIDENT MS. RITU GARODIA MEM...

Case Number: 156

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Date of Filing: 06-05-2019

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Date of Upload: 19-12-2022

Haryana

Amazon Development Centre India Pvt. Ltd. V/S Ajay Kumar S/o Jai parkash

Amazon   Amazon  

Court Name: Sonipat

Appelant Advocate Dharmender Singh

Respondant Advocate

Case Number: 93

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Date of Filing: 14-03-2022

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Date of Upload: 22-12-2022

Kerala

M/s Amazon India(Corporate Office) V/S Nishad.K.M

Amazon   Amazon  

Court Name: Kannur

Appelant Advocate Jithin.S.Sundaran

Respondant Advocate

IN THE CONSUMER DISPUTES REDRESSAL FORUMKANNURComplaint Case No. CC/306/2020( Date of Filing : 22 Dec 2020 )1. Nishad.K.MS/o Muhammed Haneef,Kuthiamkavil House,Peravoor.P.O,Kannur-670673............Complainant(s)Versus1. M/s Amazon India(Corporate Office)No.26/1,Brigade Gateway,8...

Case Number: 306

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Date of Filing: 22-12-2020

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Date of Upload: 19-12-2022

Kerala

AMAZON INDIA V/S THASNEEM RAFEEQUE

Amazon   Amazon  

Court Name: Malappuram

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL MALAPPURAMComplaint Case No. CC/153/2022( Date of Filing : 28 Apr 2022 )1. THASNEEM RAFEEQUEMAMBRA HOUSE THAMARAKUZHI ROAD UPHILL MALAPPURAM...........Complainant(s)Versus1. AMAZON INDIABRIGADE GATEWAY 8TH FLOOR 26/1 DR RAJKUMAR ROAD MALLESHWA...

Case Number: 153

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Date of Filing: 28-04-2022

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Date of Upload: 01-03-2023

Telangana

Amazon India V/S Vijay Sekhar Nalapati

Amazon   Amazon  

Court Name: Hyderabad-II

Appelant Advocate Party In Person

Respondant Advocate

Case Number: 649

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Date of Filing: 10-10-2022

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Date of Upload: 24-12-2022

Himachal Pradesh

Amazon In Prime V/S Satish Kumar

Amazon  

Court Name: Kangra

Appelant Advocate Sh. Gaurav Chaudhary

Respondant Advocate

Case Number: 1

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Date of Filing: 14-02-2022

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Date of Upload: 16-12-2022

Punjab

Amazon India Pvt Ltd V/S Sahil Dharmani

Amazon   Amazon  

Court Name: Rupnagar

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUMRoparComplaint Case No. CC/22/99( Date of Filing : 27 Jun 2022 )1. Sahil DharmaniVillage SadhewlRupnagarPunjab...........Complainant(s)Versus1. Amazon India Pvt LtdBangalore KarnatakaKarnataka............Opp.Party(s) BEFORE: PRESENT:Date...

Case Number: 22

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Date of Filing: 27-06-2022

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Date of Upload: 17-01-2023

Haryana

Amazon Seller Services Private Limited V/S Ms. Neha Gupta

Amazon   Amazon  

Court Name: Panipat

Appelant Advocate

Respondant Advocate

Case Number: 350

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Date of Filing: 01-12-2022

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Date of Upload: 19-12-2022

Uttar Pradesh

AMAZON TRANSPOTAION V/S SHIVAKANT

Amazon   Amazon  

Court Name: Lucknow-I

Appelant Advocate

Respondant Advocate

Heading1Heading2Complaint Case No. CC/418/2018( Date of Filing : 01 Nov 2018 )1. SHIVAKANT 643/154/17 SHANKARPUR COLONY SITAPUR ROADLUCKNOW...........Complainant(s)Versus1. AMAZON TRANSPOTAION 26/1 RAJKUMAR ROAD MALLEVARAM ............Opp.Party(s) BEFORE:HON'BLE MR. Neelkuntha Sa...

Case Number: 418

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Date of Filing: 01-11-2018

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Date of Upload: 28-12-2022

Tamil Nadu

1. Amazon India and Four Others V/S R. Ramesh

Amazon   Amazon  

Court Name: Karur

Appelant Advocate S.Shanker

Respondant Advocate

Case Number: 19

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Date of Filing: 26-11-2018

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Date of Upload: 21-12-2022

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.