Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Himachal Pradesh

Amazon India V/S Harish Kumar

Amazon   Amazon  

Court Name: Kangra

Appelant Advocate Sh. Rajinder Thakur

Respondant Advocate

Case Number: 336

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Date of Filing: 25-07-2022

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Date of Upload: 03-01-2023

Andhra Pradesh

AMAZON INDIA REPRESENTED BY ITS AUTHORIZED SIGNATORY V/S Dr. LANKA RAMA RAO

Amazon   Amazon  

Court Name: Visakhapatnam

Appelant Advocate G.MOHAN BABU

Respondant Advocate K.V.S.V.PRASADA RAO

Case Number: 3

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Date of Filing: 16-12-2020

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Date of Upload: 28-01-2023

Andhra Pradesh

Amazon Head Office, Bangalore- O.P. V/S G.V.Subramanyam

Amazon   Amazon  

Court Name: Cuddapah

Appelant Advocate K.Vijaya Krishna Adv-CMP

Respondant Advocate S.S.D.Ramaswamy for O.P

Case Number: 1

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Date of Filing: 02-01-2020

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Date of Upload: 20-01-2023

West Bengal

Amazon Seller Services Pvt. Ltd. V/S Bittu Basak

Amazon   Amazon  

Court Name: Jalpaiguri

Appelant Advocate

Respondant Advocate

District Consumer Disputes Redressal Forum, JALPAIGURI Complaint Case No. CC/21/2021( Date of Filing : 16 Mar 2021 )1. Bittu BasakS/O Lakshman Basak R/O Talmahat Mistri Para Rajganj District Jalpaiguri PIN-735133 Jalpaiguri...........Complainant(s)Versus1. Amazon Seller Services ...

Case Number: 21

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Date of Filing: 16-03-2021

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Date of Upload: 28-12-2022

Madhya Pradesh

AMAZON SHOPING SITE V/S MR. SANDEEP SINGH S/O SHRI KASHEE SINGH

Amazon   Amazon  

Court Name: Shahdol

Appelant Advocate

Respondant Advocate

Case Number: 21

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Date of Filing: 24-03-2022

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Date of Upload: 26-12-2022

Haryana

AMAZON SELLER SERVICES PVT. LTD. V/S NAVEEN KUMAR

Amazon  

Court Name: Gurgaon

Appelant Advocate

Respondant Advocate

Case Number: 315

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Date of Filing: 06-04-2022

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Date of Upload: 04-01-2023

Karnataka

Amazon Seller Services, V/S Darshan.S.S.

Amazon  

Court Name: Bangalore 4th Additional

Appelant Advocate Party In Person.

Respondant Advocate

Case Number: 178

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Date of Filing: 16-07-2022

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Date of Upload: 20-01-2023

Rajasthan

amazon seller services & others V/S avinash rathor

Amazon   Amazon  

Court Name: Pratapgarh

Appelant Advocate A Rathor

Respondant Advocate P Modi

Case Number: 12

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Date of Filing: 25-03-2021

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Date of Upload: 02-01-2023

Gujarat

AMAZON INDIA V/S GOURAV RANDHIRKUMAR JARIWALA

Amazon   Amazon  

Court Name: Surat Addl

Appelant Advocate SANJAY MITHAIWALA

Respondant Advocate GAURAV NANAVATI

Case Number: 16

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Date of Filing: 29-06-2016

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Date of Upload: 27-12-2022

Haryana

AMAZON V/S NEHA GUPTA

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate ANUPAMA ARIGALA

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, HARYANA PANCHKULA Date of Instituion:14.12.2022 Date of final hearing:21.12.2022 Date of pronouncement: 24.01.2023First Appeal No.764 of 2022IN THE MATTER OFNeha Gupta d/o Sh. Shri Mohan Lal Gupta, R/o House No.315, Deshraj Colony, P...

Case Number: 764

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Date of Filing: 15-12-2022

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Date of Upload: 30-01-2023

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.