Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Karnataka

The Authorized Sigantory Amazon India V/S Mente Sri Harsha

Amazon  

Court Name: Dakshina Kannada

Appelant Advocate In person

Respondant Advocate

Case Number: 229

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Date of Filing: 12-10-2022

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Date of Upload: 12-01-2023

Maharashtra

Amazon World Trade Center V/S Pradip Dhondu Kothawade

Amazon   Amazon  

Court Name: Nashik

Appelant Advocate

Respondant Advocate

Case Number: 525

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Date of Filing: 10-11-2021

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Date of Upload: 11-01-2023

Uttarakhand

Amazon India V/S Devendra Kumar Gautam

Amazon  

Court Name: Dehradun

Appelant Advocate Arjun Bisht

Respondant Advocate

Case Number: 787

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Date of Filing: 22-12-2020

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Date of Upload: 11-01-2023

Maharashtra

Amazon India Through its authorized officer/Administrative officer V/S Shri Shankar s/o Mana Chaudhari

Amazon   Amazon  

Court Name: Aurangabad

Appelant Advocate Adv.M.B.Ubale

Respondant Advocate

Case Number: 256

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Date of Filing: 06-07-2021

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Date of Upload: 19-01-2023

Rajasthan

AMAZON INDIA PVT LTD. V/S GOURAV SHARMA

Amazon   Amazon  

Court Name: Tonk

Appelant Advocate O.P. RAJORA

Respondant Advocate

Case Number: 292

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Date of Filing: 06-12-2021

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Date of Upload: 12-01-2023

Telangana

Amazon Sellers Private Limited and another V/S Y.Aravind

Amazon   Amazon   Limited And Another  

Court Name: Khammam

Appelant Advocate

Respondant Advocate

Case Number: 8

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Date of Filing: 05-12-2022

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Date of Upload: 19-01-2023

Karnataka

Amazon India V/S Archisman Sarangi,

Amazon   Amazon  

Court Name: Bangalore 2nd Additional

Appelant Advocate IN PERSON

Respondant Advocate

Case Number: 219

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Date of Filing: 30-07-2022

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Date of Upload: 12-01-2023

Karnataka

Amazon India Duly Represented by the Manager, V/S Arun Kumar Agarwal,

Amazon   Amazon  

Court Name: Bangalore 2nd Additional

Appelant Advocate Lakshmi Narsimah G.N and others

Respondant Advocate

Case Number: 229

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Date of Filing: 12-08-2022

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Date of Upload: 11-01-2023

Uttarakhand

Amazon India V/S Dheeraj Awasthi

Amazon   Amazon  

Court Name: Dehradun

Appelant Advocate

Respondant Advocate

Case Number: 80

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Date of Filing: 05-02-2020

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Date of Upload: 09-01-2023

Karnataka

Amazon India Pvt Ltd World Trade Center, V/S Sri.Narasimha Prasad L

Amazon   Amazon  

Court Name: Bangalore 3rd Additional

Appelant Advocate

Respondant Advocate

Case Number: 88

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Date of Filing: 29-11-2022

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Date of Upload: 01-09-2023

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.