Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1816 Consumer Court Cases Against Amazon.

Delhi

AMAZON SELLER SERVICES PVT.LTD. V/S ROOPESH

Amazon  

Court Name: North West

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTE REDRESSAL COMMISSION-V, NORTH-WEST GOVT. OF NCT OF DELHICSC-BLOCK-C, POCKET-C, SHALIMAR BAGH, DELHI-110088.Complaint Case No. CC/685/2024( Date of Filing : 05 Nov 2024 )1. ROOPESHS/O SH.SANJAY JHA R/O PLOT NO.688,METRO PILLAR NO.723,TIKRI KALAN,DELHI-110...

Case Number: 685

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Date of Filing: 05-11-2024

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Date of Upload: 12-11-2024

Haryana

Amazon India V/S Ravi Kumar

Amazon   Amazon India  

Court Name: Karnal

Appelant Advocate Balram Kashyap

Respondant Advocate Akaash Chawla

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, KARNAL. Complaint No.650 of 2022 Date of instt.18.11.2022 Date of Decision: 06.11.2024Ravi Kumar aged 24 years son of Shri Balak Ram, resident of village Bir Raitkhana, Tehsil Indri, District Karnal. Aadhar card no.5026...

Case Number: 650

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Date of Filing: 18-11-2022

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Date of Upload: 11-11-2024

Haryana

Amazon India V/S Rahish Kumar

Amazon   Amazon India  

Court Name: Fatehabad

Appelant Advocate In Person

Respondant Advocate Pawan Bishnoi

Case Number: 124

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Date of Filing: 30-04-2021

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Date of Upload: 07-11-2024

Haryana

Amazon India V/S Jai Kishan

Amazon   Amazon India  

Court Name: Fatehabad

Appelant Advocate In Person

Respondant Advocate Pawan Bishnoi

Case Number: 123

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Date of Filing: 30-04-2021

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Date of Upload: 07-11-2024

Karnataka

Amazon V/S Chandrashekar N

Amazon  

Court Name: Bangalore 2nd Additional

Appelant Advocate In Person

Respondant Advocate

Case Number: 390

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Date of Filing: 24-11-2023

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Date of Upload: 07-11-2024

Rajasthan

Amazon V/S Pankaj Yadav

Amazon  

Court Name: Jaipur-IV

Appelant Advocate Kamal Chamariaa

Respondant Advocate

Case Number: 140

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Date of Filing: 22-03-2024

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Date of Upload: 30-10-2024

Karnataka

Amazon Seller Services Pvt. Ltd., V/S Mr. K.A. Naveen

Amazon  

Court Name: Bangalore 1st & Rural Additional

Appelant Advocate Inperson

Respondant Advocate

Case Number: 371

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Date of Filing: 19-12-2023

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Date of Upload: 29-10-2024

Tamil Nadu

Amazon Seller Service Pvt. Ltd., V/S Naveenkumar

Amazon  

Court Name: Thiruvallur

Appelant Advocate H.Yugashree-C

Respondant Advocate S.Sushilkumar-OP

Case Number: 191

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Date of Filing: 25-07-2024

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Date of Upload: 08-11-2024

Haryana

Amazon India Pvt. Ltd. V/S Bhuvan Mohan Samal

Amazon   Amazon India  

Court Name: Gurgaon

Appelant Advocate In Person

Respondant Advocate

Case Number: 374

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Date of Filing: 28-04-2023

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Date of Upload: 12-11-2024

Karnataka

Amazon Seller Services Private Limited, V/S Moheed Ahmad

Amazon  

Court Name: Bangalore 2nd Additional

Appelant Advocate Suguresh M

Respondant Advocate

Case Number: 193

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Date of Filing: 16-05-2024

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Date of Upload: 05-11-2024

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.