Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1735 Consumer Court Cases Against Amazon.

Haryana

Amazon India etc. V/S Subham etc.

Amazon  

Court Name: Kaithal

Appelant Advocate Sh. Azad Dhanda

Respondant Advocate Sh. Ashutosh Sharma

Case Number: 252

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Date of Filing: 11-10-2022

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Date of Upload: 27-08-2024

West Bengal

AMAZON SELLER SERVICES PRIVATE LIMITED V/S MR. SOURAV KARMAKAR

Amazon  

Court Name: Kolkata-III(South)

Appelant Advocate Sandipan Mitra

Respondant Advocate

DISTRICT CONSUMER DISPUTE REDRESSAL COMMISSIONKOLKATA UNIT-III(South),West Bengal18, Judges Court Road, Kolkata 700027Complaint Case No. CC/506/2022( Date of Filing : 18 Aug 2022 )1. MR. SOURAV KARMAKARS/O Late Sailendranath Karmakar, of 128/9B, Motilal Gupta Road, P.S. Haridevpo...

Case Number: 506

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Date of Filing: 18-08-2022

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Date of Upload: 21-08-2024

Jharkhand

Authorised Officer, Amazon Pvt. Ltd. V/S Sukant Kumar Patra

Amazon  

Court Name: Dhanbad

Appelant Advocate

Respondant Advocate Sri Diwakar Srivastava

Case Number: 25

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Date of Filing: 03-04-2021

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Date of Upload: 14-08-2024

Haryana

Amazon V/S Tarun

Amazon  

Court Name: Hisar

Appelant Advocate Sh. H.S. Bagri

Respondant Advocate

Case Number: 684

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Date of Filing: 02-08-2019

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Date of Upload: 29-08-2024

Uttar Pradesh

AMAZON INDIA V/S MANEESH RATHAUR

Amazon  

Court Name: Muzaffarnagar

Appelant Advocate

Respondant Advocate

Case Number: 22

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Date of Filing: 08-05-2023

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Date of Upload: 16-08-2024

Telangana

Rep by its General Manager.M/s Amazon Seller Services Pvt Ltd V/S Mr. Piyush Khater Jain

Amazon  

Court Name: Hyderabad

Appelant Advocate Adv. G.Ram babu

Respondant Advocate Adv. Rajan Sri Krishnan

Case Number: 591

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Date of Filing: 05-12-2023

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Date of Upload: 19-08-2024

Maharashtra

SURENDRA ANIL PAWAR AND ANR V/S AMAZON SELLER SERVICES PVT.LTD.THROUGH REPRESENTATIVE MR.RAHUL SUNDARAM

Amazon  

Court Name: StateCommission

Appelant Advocate ADV.K.DOGRA

Respondant Advocate .

Case Number: 21

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Date of Filing: 30-09-2021

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Date of Upload: 26-08-2024

Kerala

AMAZON RETAIL PVT LTD V/S MUHAMMED NISHAD

Amazon  

Court Name: Kozhikode

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL COMMISSIONKARANTHUR PO,KOZHIKODEComplaint Case No. CC/160/2024( Date of Filing : 22 Mar 2024 )1. MUHAMMED NISHADPUTHIYEDATHKANDI HOUSE,PANANGAD,VATTOLI BAZAR,CALICUT-673612...........Complainant(s)Versus1. AMAZON RETAIL PVT LTD GROUND FLOOR,EROS PLAZA ...

Case Number: 160

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Date of Filing: 22-03-2024

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Date of Upload: 13-08-2024

Andhra Pradesh

AMAZON SELLER SERVICES PRIVATE LIMITED V/S KEERTHI VEERANENI

Amazon   Keerthi  

Court Name: Chittoor

Appelant Advocate P.I.P

Respondant Advocate P. Purshothama Rao for O.P.1

Case Number: 59

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Date of Filing: 18-11-2023

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Date of Upload: 13-08-2024

Haryana

Amazon V/S Yogesh Kr

Amazon  

Court Name: Bhiwani

Appelant Advocate Bhim Soni

Respondant Advocate

CC No.108 of 2024Yogesh Vs. Amazon etc.Present:- Sh. Anirudh, Advocate for complainant. Sh. Anil Chahal, Advocate for OP No.1.OP No.2 given up.OP No.3 exparte.1. File taken up today on an application moved on behalf of complainant.2. Thereafter, Ld. counsel for complainant has ...

Case Number: 108

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Date of Filing: 18-04-2024

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Date of Upload: 14-08-2024

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.