Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Uttar Pradesh

Amazon Seller Service Pvt. Ltd. & 2 Others V/S Gyan Prakesh Srivastava

Amazon  

Court Name: Bahraich

Appelant Advocate Sri Alok Kumar Srivastava

Respondant Advocate

Case Number: 126

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Date of Filing: 23-10-2018

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Date of Upload: 19-01-2023

West Bengal

AMAZON SELLER SERVICE PRIVATE LIMITED V/S SANJAY KUMAR SINGH

Amazon  

Court Name: Purulia

Appelant Advocate Self

Respondant Advocate

Case Number: 46

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Date of Filing: 17-08-2022

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Date of Upload: 24-01-2023

Gujarat

AMAZON SELLER SERVICE PVT LTD V/S GHANSHYAM K MEHTA

Amazon  

Court Name: Vadodara

Appelant Advocate PARTH YOGESH PATHAK

Respondant Advocate

Case Number: 19

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Date of Filing: 30-09-2019

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Date of Upload: 03-02-2023

Himachal Pradesh

Amazon Seller Services V/S Queeny Goel

Amazon  

Court Name: Sirmaur

Appelant Advocate Amit Aggarwal

Respondant Advocate

Case Number: 23

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Date of Filing: 16-05-2019

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Date of Upload: 28-01-2023

Uttar Pradesh

AMAZON INDIA. V/S UPKAR ASATI

Amazon  

Court Name: Gautam Buddha Nagar

Appelant Advocate

Respondant Advocate

Case Number: 658

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Date of Filing: 23-10-2022

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Date of Upload: 20-01-2023

Karnataka

Amazon India and two others V/S Ashwini.V.

Amazon  

Court Name: Mysore

Appelant Advocate M.S.Panichethan

Respondant Advocate Sri.MRP

Case Number: 161

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Date of Filing: 22-03-2019

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Date of Upload: 18-01-2023

Orissa

Bhaliani Sankar Mohapatra V/S Amazon Seller Services

Amazon  

Court Name: StateCommission

Appelant Advocate M/s. D. Singh & Assoc.

Respondant Advocate

IN THE STATE CONSUMER DISPUTES REDRESSAL COMMISSIONODISHA, CUTTACKFirst Appeal No. A/222/2016( Date of Filing : 23 Apr 2016 )(Arisen out of Order Dated 30/01/2016 in Case No. CC/165/2015 of District Nabarangapur)1. Amazon Seller ServicesBrigade Gateway, 8th Floor, 23/1 Dr. Rajkum...

Case Number: 222

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Date of Filing: 23-04-2016

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Date of Upload: 10-03-2023

Telangana

Amazon India and two others V/S Challagulla Prem Sagar

Amazon   Amazon  

Court Name: Khammam

Appelant Advocate Sri Beesha Ramesh

Respondant Advocate Sri. P. Sanjay Kumar

Case Number: 22

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Date of Filing: 13-05-2020

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Date of Upload: 01-03-2023

Haryana

M/S Amazon Seller V/S Rakesh

Amazon   Amazon  

Court Name: Hisar

Appelant Advocate Sh. Kuldeep Berwal

Respondant Advocate Sh. Manoj Kumar Saini

Case Number: 429

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Date of Filing: 06-09-2018

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Date of Upload: 20-01-2023

Maharashtra

Amazon World Trade Center V/S Pradip Dhondu Kothawade

Amazon   Amazon  

Court Name: Nashik

Appelant Advocate

Respondant Advocate

Case Number: 525

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Date of Filing: 10-11-2021

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Date of Upload: 11-01-2023

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.