Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Gujarat

Amazon Seller Services Pvt Ltd V/S Kapil Govindbhai Akhed

Amazon  

Court Name: Junagadh

Appelant Advocate Self

Respondant Advocate Jalpaben

Case Number: 45

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Date of Filing: 02-05-2022

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Date of Upload: 24-01-2023

Gujarat

Amazon In V/S Dr Vanrajbhai Nathubhai Parmar

Amazon   Amazon  

Court Name: Junagadh

Appelant Advocate J M Devani

Respondant Advocate B K Sandh

Case Number: 21

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Date of Filing: 18-08-2021

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Date of Upload: 24-01-2023

Delhi

AMAZON INDIA V/S RAHUL SINGH

Amazon  

Court Name: East Delhi

Appelant Advocate

Respondant Advocate

Convenient Shopping Centre, Saini Enclave, DELHI -110092DELHI EASTComplaint Case No. CC/299/2020( Date of Filing : 16 Dec 2020 )1. RAHUL SINGH6002, KANUNGO APARTMENT, PATPARGANJ, IP EXNT. NEW DELHI-92...........Complainant(s)Versus1. AMAZON INDIA.............Opp.Party(s) BEFORE: ...

Case Number: 299

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Date of Filing: 16-12-2020

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Date of Upload: 28-01-2023

Delhi

AMAZON V/S AMIT KUMAR

Amazon   Amazon  

Court Name: West Delhi

Appelant Advocate

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL COMMISSION-III (WEST)C-150-151, COMMUNITY CENTRE, JANAKPURI,NEW DELHI-110058CASE NO. 19/2017IN THE MATTERS OF:-Amit Kumar Shekhawat ……COMPLAINANTVERSUSM/s Amazon & Anr. ……OPPOSITE PARTYCoram:SONICA MEHROTRA (...

Case Number: 17

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Date of Filing: 06-01-2017

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Date of Upload: 04-02-2023

Tamil Nadu

M/s. Amazon India Private Limited, Rep. by its Authorised Signatory and another V/S Nagalakshmi

Amazon   Amazon  

Court Name: South Chennai

Appelant Advocate S. Raheemuddeen

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, CHENNAI (SOUTH), CHENNAI-03.PRESENT: TMT. B. JIJAA, M.L., :PRESIDENT THIRU. T.R. SIVAKUMHAR, B.A., B.L., :MEMBER I THIRU. S. NANDAGOPALAN., B.Sc., MBA., :MEMBER IICONSUMER COMPLAINT No.446/2022 MON...

Case Number: 446

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Date of Filing: 21-12-2022

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Date of Upload: 11-08-2023

Kerala

AMAZON RETAIL INDIA PVT LTD V/S V DEVADASAN

Amazon  

Court Name: Kozhikode

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL COMMISSIONKARANTHUR PO,KOZHIKODEComplaint Case No. CC/197/2022( Date of Filing : 10 Aug 2022 )1. V DEVADASANVELICHENNAPARAMBATH HOUSE PO GA COLLEGE NEAR MALABAR BOTANICAL GARDEN CALICUT KERALA PIN 673014KOZHIKODEKERALA...........Complainant(s)Versus1. ...

Case Number: 197

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Date of Filing: 10-08-2022

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Date of Upload: 08-02-2023

Kerala

Amazon India Ltd., CIN: U74899DL1994PLC063704, Head Office of Amazon.in, No.26/1, 8th Floor, World T V/S Mr. Vishnu Ranjidas, S/o Ranjidas, Appus and Ammus, Near KSRTC Depot, Madiyur, Kalpetta (PO), Pin:673121

Amazon   KSRTC  

Court Name: Wayanad

Appelant Advocate Adv. Abhishek Antony & Adv. Anusha K

Respondant Advocate

CONSUMER DISPUTES REDRESSAL COMMISSIONCIVIL STATION ,KALPETTAWAYANAD-673122PHONE 04936-202755Complaint Case No. CC/91/2022( Date of Filing : 29 Apr 2022 )1. Mr. Vishnu Ranjidas, S/o Ranjidas, Appus and Ammus, Near KSRTC Depot, Madiyur, Kalpetta (PO), Pin:673121MadiyurWayanadKeral...

Case Number: 91

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Date of Filing: 29-04-2022

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Date of Upload: 09-02-2023

Rajasthan

AMAZON RETAIL V/S VIJAY KUMAR

Amazon  

Court Name: Hanumangarh

Appelant Advocate MANOJ BENIWAL

Respondant Advocate

Case Number: 625

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Date of Filing: 25-11-2022

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Date of Upload: 30-01-2023

Gujarat

Amazon India V/S Mayank Hitendrabhai Dhaduk

Amazon  

Court Name: Rajkot

Appelant Advocate R. A. Jasani

Respondant Advocate

Case Number: 22

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Date of Filing: 11-01-2022

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Date of Upload: 21-01-2023

Himachal Pradesh

Amazon Seller Services V/S Queeny Goel

Amazon  

Court Name: Sirmaur

Appelant Advocate Amit Aggarwal

Respondant Advocate

Case Number: 23

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Date of Filing: 16-05-2019

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Date of Upload: 28-01-2023

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.