Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Haryana

Amazon Retail India Pvt. Ltd. V/S Karamvir Singh S/o Ram SIngh

Amazon  

Court Name: Sonipat

Appelant Advocate Gaurav Gupta

Respondant Advocate

Case Number: 243

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Date of Filing: 28-08-2019

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Date of Upload: 23-02-2023

Gujarat

The Amazon India V/S Neel Italiya

Amazon   Amazon  

Court Name: Surat

Appelant Advocate Self

Respondant Advocate

Case Number: 520

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Date of Filing: 20-07-2022

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Date of Upload: 24-02-2023

Delhi

AMAZON INDIA PVT.LTD. V/S MAYANK GOEL

Amazon  

Court Name: North West

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTE REDRESSAL COMMISSION, NORTH-WEST GOVT. OF NCT OF DELHICSC-BLOCK-C, POCKET-C, SHALIMAR BAGH, DELHI-110088.Complaint Case No. CC/454/2022( Date of Filing : 12 Jul 2022 )1. MAYANK GOELB-85,WAZIRPUR INDUSTRIAL AREA,NEW DELHI-110052...........Complainant(s)Ve...

Case Number: 454

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Date of Filing: 12-07-2022

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Date of Upload: 03-04-2023

Gujarat

AMAZON SELLER SERVICES OVT.LTD. V/S NIKHIL PRAJAPATI

Amazon   Amazon  

Court Name: Surat

Appelant Advocate SELF

Respondant Advocate MAHESH K. SEJWAMI

Case Number: 20

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Date of Filing: 10-01-2020

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Date of Upload: 24-02-2023

Uttar Pradesh

AMAZON PVT.LTD. V/S RUHI OUTDOOR VIKAR FURNITURE

Amazon   Amazon   Furniture  

Court Name: Gautam Buddha Nagar

Appelant Advocate

Respondant Advocate

Case Number: 26

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Date of Filing: 14-01-2019

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Date of Upload: 17-02-2023

Punjab

Amazon Seller Services Ltd. V/S Mohit Mahajan

Amazon   Amazon  

Court Name: Amritsar

Appelant Advocate Deepinder Singh

Respondant Advocate

Case Number: 700

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Date of Filing: 12-09-2019

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Date of Upload: 21-02-2023

Haryana

Amazon India, V/S Sushant Kumar

Amazon   Amazon  

Court Name: Rohtak

Appelant Advocate Sh. Ankit Hooda

Respondant Advocate Sh. Sandeep Raj

District Consumer Disputes Redressal Commission Rohtak.Haryana. Complaint Case No. CC/19/424( Date of Filing : 27 Aug 2019 )1. Sushant KumarS/o Sh. Mahesh Kumar R/o H.no. 207, Sector-2, Rohtak............Complainant(s)Versus1. Amazon India,Regd Office. Brigade Gateway, 8th floor,...

Case Number: 19

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Date of Filing: 27-08-2019

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Date of Upload: 24-02-2023

Chandigarh

AMAZON INDIA LIMITED V/S BALKARN LOMASH

Amazon   Amazon  

Court Name: DF-I

Appelant Advocate

Respondant Advocate

Before the National Lok Adalat held in District Consumer Disputes Redressal Commission-I, U.T., ChandigarhCONSUMER COMPLAINT NO. 641 OF 2022Balkarn LomashVs M/s Amazon India & Anr.BEFORE: PAWANJIT SINGH, PRESIDENT SURJEET KAUR, MEMBER SURESH KUMAR SARDANA, MEMBER MANJIT KAUR,...

Case Number: 641

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Date of Filing: 26-06-2022

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Date of Upload: 27-02-2023

Rajasthan

AMAZON V/S VISHAL MAHLONIYA

Amazon   Amazon  

Court Name: Alwar

Appelant Advocate PRAVIN KUMAR SHARMA

Respondant Advocate

Case Number: 27

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Date of Filing: 08-01-2019

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Date of Upload: 13-02-2023

Delhi

AMAZON INDIA V/S ANITA SALUJA

Amazon   Amazon  

Court Name: West Delhi

Appelant Advocate

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL COMMISSION-III (WEST)C-150-151, COMMUNITY CENTRE, JANAKPURI,NEW DELHI-110058NATIONAL LOK ADALAT: 11.02.2023Complaint Case. No 420/22 Date of order: 11.02.2023Anita Saluja vs AmazonPresent: Complainant in person.Adv. Astha Sehgal, Counsel for...

Case Number: 22

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Date of Filing: 08-10-2022

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Date of Upload: 15-02-2023

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.