Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Gujarat

Amazon India V/S Mayurbhai Savjibhai Thoria

Amazon   Amazon  

Court Name: Morbi

Appelant Advocate R. A. Jasani

Respondant Advocate

Case Number: 21

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Date of Filing: 17-09-2020

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Date of Upload: 28-02-2023

Kerala

AMAZON ,REPRESENTED THROUGH MANAGER V/S RANJITH .G

Amazon   Amazon  

Court Name: Kozhikode

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL COMMISSIONKARANTHUR PO,KOZHIKODEComplaint Case No. CC/219/2021( Date of Filing : 14 Dec 2021 )1. RANJITH .GSREENILAYAM.KIZHAKKUMURI P.O,KAKKODI,KOZHIKODE-673611...........Complainant(s)Versus1. AMAZON ,REPRESENTED THROUGH MANAGERBRIGADE GATEWAY,8th FLO...

Case Number: 219

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Date of Filing: 14-12-2021

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Date of Upload: 09-03-2023

Delhi

AMAZON INDIA PVT. LTD. V/S ROHIT GUPTA

Amazon   Amazon  

Court Name: North West

Appelant Advocate PRATEEK JINDAL

Respondant Advocate

DISTRICT CONSUMER DISPUTE REDRESSAL COMMISSION, NORTH-WEST GOVT. OF NCT OF DELHICSC-BLOCK-C, POCKET-C, SHALIMAR BAGH, DELHI-110088.Complaint Case No. CC/769/2022( Date of Filing : 08 Dec 2022 )1. ROHIT GUPTAA-2/367, SECTOR - 8, ROHININORTH WESTDELHI...........Complainant(s)Versus...

Case Number: 769

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Date of Filing: 08-12-2022

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Date of Upload: 03-04-2023

Gujarat

KETANBHAI B LAKHATIYA V/S AMAZON SELLER SERVICES PVT LTD

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate Ketki.P.Jha

Respondant Advocate OPP NO 1 COVER RETURN OPP 2 & 3 NOTICE SERVED

Case Number: 18

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Date of Filing: 26-03-2018

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Date of Upload: 23-02-2023

Delhi

AMAZON SELLER SERVICES V/S YOGESH KUMAR

Amazon   Amazon  

Court Name: East Delhi

Appelant Advocate

Respondant Advocate

Present: None for Complainant Sh. Anirudh Mukherjee for OPCourt Notice was issued to the Complainant by this Commission which has been returned with the remark ‘Door Locked’ on 22.11.2022. The Complainant has not appeared before this Commission on 02.06.2022 and 28.01...

Case Number: 241

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Date of Filing: 12-11-2020

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Date of Upload: 02-03-2023

Uttar Pradesh

AMAZON INDIA V/S MR. VIBHANSHU SRIVASTAVA

Amazon   Amazon  

Court Name: Lucknow-II

Appelant Advocate MR. VIBHANSHU SRIVASTAVA

Respondant Advocate

Case Number: 871

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Date of Filing: 14-12-2017

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Date of Upload: 21-02-2023

Haryana

The Amazon Manager/Authorized Nodal Officer, V/S Vivek

Amazon   Amazon  

Court Name: Jhajjar

Appelant Advocate Sh. Chanderveer Phogat

Respondant Advocate Sh. Harish Jangra

Case Number: 193

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Date of Filing: 17-08-2021

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Date of Upload: 27-02-2023

Uttar Pradesh

AMAZON V/S ASHISH KUMAR JATAV

Amazon  

Court Name: Lucknow-I

Appelant Advocate

Respondant Advocate

Heading1Heading2Miscellaneous Application No. MA/146/2021( Date of Filing : 31 Jul 2021 )In1. ASHISH KUMAR JATAVLUCKNOWLUCKNOWUTTAR PRADESH ...........Appellant(s)Versus1. AMAZONLUCKNOWLUCKNOWuttar prdesh...........Respondent(s) BEFORE:HON'BLE MR. Neelkuntha Sahya PRESIDENTHON'BL...

Case Number: 146

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Date of Filing: 31-07-2021

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Date of Upload: 28-03-2023

Haryana

Amazon V/S Naresh Kumar

Amazon  

Court Name: Hisar

Appelant Advocate In Person

Respondant Advocate

Case Number: 408

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Date of Filing: 12-06-2019

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Date of Upload: 28-02-2023

Telangana

Case Number: 20

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Date of Filing: 24-02-2020

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Date of Upload: 24-02-2023

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.