Amazon

Amazon Customer Care

Address: 3, Ambience Island, National HIghway, Dlf City Phase 3, Gurgaon, Haryana- 122010

Email ID: N/A

Phone No: N/A

Website : www.amazon.in

Latest Judgments

Total 1763 Consumer Court Cases Against Amazon.

Punjab

Amazon Seller Services V/S Vipan alias Vipin

Amazon   Amazon  

Court Name: Firozpur

Appelant Advocate Harish Chawla

Respondant Advocate Rep.Sukhdev Singh

Case Number: 891

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Date of Filing: 01-11-2019

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Date of Upload: 15-03-2023

Gujarat

Case Number: 106

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Date of Filing: 15-07-2022

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Date of Upload: 07-03-2023

Haryana

Amazon India Brigade Gateway V/S Rajeev Kumar Sharma

Amazon   Amazon  

Court Name: Rewari

Appelant Advocate Sh. Devender Yadav

Respondant Advocate Sh. Mukesh Kumar Singh

Case Number: 95

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Date of Filing: 05-04-2022

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Date of Upload: 10-03-2023

Tripura

Amazon India Pvt. Ltd. V/S Sri Surajit Roy.

Amazon   Amazon  

Court Name: West Tripura

Appelant Advocate Self

Respondant Advocate Mr.A.L.Saha, Mr.K.Nandi, Mr.S.Bhowmik

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONWEST TRIPURA : AGARTALACASE NO: CC- 64 of 2022Sri Surajit Roy,S/O- Lt. Chitta Ranjan Roy,Chitta Ranjan Road, Agartala,P.O. College Tilla, P.S. East Agartala,District- West Tripura- 799001. ….....Complainant.-VERSUS-1. Amazon I...

Case Number: 64

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Date of Filing: 05-03-2022

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Date of Upload: 04-03-2023

Chandigarh

AMAZON SELLER SERVICES PRIVATE LIMITED V/S KARANVIR GANDOTRA

Amazon   Amazon  

Court Name: StateCommission

Appelant Advocate IN PERSON

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION,U.T., CHANDIGARH(Additional Bench)Appeal No.:06 of 2023Date of Institution:18.01.2023Date of Decision:02.03.2023Karanvir Gandotra s/o Sh.Mohinder Pratap Gandotra, aged about 61 years, Resident of # 3455, Sector 40-D, Chandigarh 160036 ...

Case Number: 6

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Date of Filing: 17-01-2023

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Date of Upload: 09-03-2023

Karnataka

Amazon V/S Mr.Akash Dubey

Amazon   Amazon  

Court Name: Mysore

Appelant Advocate Party in person

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION MYSURUNo.1542 F, Anikethana Road, C and D Block, J.C.S.T. Layout, Kuvempunagara,Kuvempunagara, (Behind Jagadamba Petrol Bunk), Mysuru-570023Complaint Case No. CC/479/2019( Date of Filing : 06 Nov 2019 )1. Mr.Akash Dubey S/o Sakar Na...

Case Number: 479

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Date of Filing: 06-11-2019

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Date of Upload: 02-03-2023

Telangana

1. Amazon Seller Services Pvt. Ltd.,& Another V/S G.Surarchita Reddy

Amazon   Amazon  

Court Name: Hyderabad

Appelant Advocate

Respondant Advocate Adv. Rajan Sri Krishnan

Case Number: 4

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Date of Filing: 19-12-2022

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Date of Upload: 24-03-2023

Haryana

Amazon Seller Service Private Limited V/S Sahil

Amazon   Amazon  

Court Name: Karnal

Appelant Advocate

Respondant Advocate Akaash Chawla

THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, KARNAL. Complaint No. 722 of 2021 Date of instt.28.12.2021 Date of Decision: 27.02.2023Sahil aged about 21 years son of Shri Vijay Kumar, resident of ward no.6, Buta Colony, village and Post Office Nissing, Tehsil Nissing, Dis...

Case Number: 722

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Date of Filing: 28-12-2021

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Date of Upload: 28-02-2023

Haryana

Amazon India V/S Chandeshwer Kumar

Amazon   Amazon  

Court Name: Gurgaon

Appelant Advocate In Person

Respondant Advocate

Case Number: 931

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Date of Filing: 18-11-2022

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Date of Upload: 03-03-2023

Gujarat

Amazon India V/S Mayurbhai Savjibhai Thoria

Amazon   Amazon  

Court Name: Morbi

Appelant Advocate R. A. Jasani

Respondant Advocate

Case Number: 21

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Date of Filing: 17-09-2020

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Date of Upload: 28-02-2023

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Common FAQ

Question : Am I eligible to file case against Amazon in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Amazon ?

Answer : A complaint may be made against Amazon under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.